Concentrix Corporation Senior Representative Reviews

Likes

Everything is good about environment and staff however there is major issue about shift rotation, if this would be done in timely manner then there would not be any issue, graveyard shift- this should be converted in complete night, 2 am shift is most dangerous, it actually disturb out health, I was also feeling unhealthy by doing this type of shift.

Dislikes

Graveyard shift

Work Details

Work policy: Depend upon work load

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I have worked in many BPO but the experience I had here in concentrix kolkata is different.. people are supportive they care for their executives . Only one thing they need to improve is the package as compared to the inflation rate growing prices of the essential commodities the package is not sufficient to survive..

Dislikes

They should improve the package..here in kolkata the package they are providing should be increase.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security is there as there is always requirement in this sector.

Dislikes

Not made for degree holders, 12th pass can also do the work. Work culture is like fish market, everybody shouting while handling tickets. It's a trap, they called us during bharat band and employees stay in office.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing, and it is the worst company imaginable. The senior staff here are utterly incompetent; instead of addressing poor performance within their ranks, they are dismissing newcomers. I was here in Sprint Process(Thunder Process). The entire operation here is riddled with dishonesty towards customers. The agents, driven by greed,deceive customers to secure their own incentives, making false promises and deferring issues. Consequently, when these frustrated customers return and encounter another agent, they face the fallout of the previous agent's lies. The company fails to take action against these deceitful agents and instead penalizes employees by removing them from the organisation because of low promoter score and fails to understand that the scores are result of false promises made by previous agents to earn incentives and new comers suffer due to the false promises made by other agents. What can one expect from such a company full of incompetence and dishonesty?...Read More

Dislikes

Everything be it process, salary, job security. Job security and process is worst here because of trash management.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing, colleagues are good. People around are helpful.

Dislikes

No growth, nothing, only you can do survival in the organization and the name of hike they will increase 3000 per year not month.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

This is subjective to different processes as Concentrix Daksh is a BPO company. Concentrix is a great company which provides great ambiance or environment and job security. While there are different processes in the company, likes or dislikes are subjective to that. Else, company provides you all basic needs.

Dislikes

Again, this is subjective to different processes as Concentrix Daksh is a BPO company. I am working in customer service of the Facebook process where there is no resolution to provide to customers. What could be worse when you're working in a customer service profile and you do not have any resolution to give.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

As a organization it is good and got some good support from my 2nd manager and sme's.

Dislikes

There is no option to provide exceptions in policies by going through manual approach even when situations of employees are worst. No advance leaves or advance salary options.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Except salary everything is good 💯

Dislikes

Low salary

Likes

Environment

Dislikes

Package and nothing else

Likes

Job security . They wont fire you easily

Dislikes

Polictics, less opportunity

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Great BPO in vadodara. Very good experience in all the way.

Dislikes

Nothing in dislike

Work Details

Work related travel: This is a desk job.

Likes

Security of job

Dislikes

Salary is less