Concentrix Corporation Senior Customer Care Officer Reviews
based on 26 reviews
Updated 5 Sep, 2024
Overall Rating
4.7/5
How AmbitionBox ratings work?
Category Ratings
4.9
Skill development
4.8
Company culture
4.8
Work satisfaction
4.6
Work-life balance
4.5
Job security
4.4
Salary
4.2
Promotions
Concentrix Corporation is rated
4.7 out of 5 stars on
AmbitionBox, based on 26 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Concentrix Corporation is rated
4.7 out of 5 stars on
AmbitionBox, based on 26 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Concentrix Corporation Senior Customer Care Officer Reviews
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26 reviews found
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Popular
Senior Customer Care Officer in
Thane
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 02 Mar 2018
Likes
Salary on time.....& nothing else
Dislikes
There is no employees voice listening policy...were an employee can give his feedback or problem to share with management.......only policy is to work and get salary or go home, if u want any changes in ur job profile....what ever is given you have to accept.
Salary - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Iam handling inbound calls.
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Care Officer in
Pune
Full Time
·
Voice \/ Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
4.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 05 Jul 2024
Likes
Good atmosphere, Everyone is helpf, HR always active.
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good
Dislikes
Canteen food (for Thane location) and monthly bonus process need to improve
Senior Customer Care Officer in
Gurgaon / Gurugram
Information Technology Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Dec 2021
Likes
Culture and environment
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary
Senior Customer Care Officer
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 21 Feb 2020
Likes
What I like in concentrix is u wil get more chance to learn. and u can apply for higher positions
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
No comments
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Care Officer in
Thane
Administration Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Salary
5.0
Skill development
5.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 02 Jul 2019
Likes
Awesome experience to work with Convergys
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Growth Opportunities
Salary - Bad
Promotions - Poor
Work Details
Exciting
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Care Officer in
Thane
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 22 Oct 2019
Likes
Teammates are very cooperative, training superb, job security 100 percent, salary good, work environment very good, everyone is cooperative, If any chance received definitely I would like to join Convergys for part time or for normal time.
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Politics and incentive rules.
Work Details
Good experience
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Care Officer in
Mumbai Suburban
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
2.0
Work-life balance
posted on 08 Apr 2021
Likes
A lot of learnings
Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Company culture - Good
Dislikes
Politics
Work-life balance - Poor
Work Details
Good
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Customer Care Officer in
Pune
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Dec 2018
Likes
I loved everything about convergys.. work environment, support staff everything.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Care Officer in
Gurgaon / Gurugram
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 14 Mar 2018
Likes
Everything
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Awesome
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Care Officer
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 13 Feb 2019
Likes
Work environment
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Dislikes
Salary - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Care Officer in
Thane
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 26 Jul 2018
Likes
Na
Salary - Good
Dislikes
Na
Work Details
Na
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Care Officer in
Thane
customer care- Relocation Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
1.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 06 Oct 2017
Likes
work envirnment is great , good management ,
Dislikes
no growth
Salary - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work Details
work is good.
Work days: Monday to Friday
(Strict Timings)
Senior Customer Care Officer in
Gurgaon / Gurugram
Comcast Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 08 Apr 2018
Likes
Pathetic
Dislikes
Pathetic
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Senior Customer Care Officer
Citibank process Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Oct 2018
Likes
100 % professional environment, awesome supervision and management
People also ask about Concentrix Corporation's Senior Customer Care Officers
How is Concentrix Corporation to work for?
Concentrix Corporation is rated 4.7 out of 5, based on 26 reviews by employees on AmbitionBox.
Concentrix Corporation is known for Skill development which is rated at the top and given a rating of 4.9. However, Career growth is rated the lowest at 4.2 and can be improved. To know first hand how it is like to work at Concentrix Corporation read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Concentrix Corporation?
According to AmbitionBox ratings, Concentrix Corporation employees rate its salary and benefits as 4.4 out of 5. You can know more about Concentrix Corporation Salaries at AmbitionBox
How is the work culture at Concentrix Corporation?
Work culture is rated 4.8 at Concentrix Corporation by 26 employees. While job security is rated 4.5 and work-life balance is rated 4.6 at Concentrix Corporation. Read detailed reviews by employees of Concentrix Corporation on AmbitionBox.
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Concentrix Corporation Senior Customer Care Officer Reviews by Locations