Concentrix Corporation Associate Technical Consultant Reviews

Likes

I was working for Smartphone process.. I gained knowledge of Lenovo and Motorola smartphones.. If the process wasn't downgrade then definitely I am working there only.. Environment is Good here.. Freshers can learn things very easily.. Trainers and team leaders will help us to gain the knowledge.. Overall I had Good experience.

Dislikes

I am very disappointed for salary hike.. When process downgraded then company didn't give us a salary hike which impacts on our career growth and good salary package in next company.

Work Details

I was working as Technical Support Executive in voice process.. Handling customer queries through inbound/outbound calls and giving resolution.

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Work culture is awesome. Staff are very supportive

Dislikes

Salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Cafeteria is good

Dislikes

Poor management and politics

Work Details

Not good in terms of work experience but found few valuable friends.

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything

Work Details

Boring

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Job is secure if we are giving our best

Dislikes

Salary increment is not up to the mark

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Concentrix is a good place to work that too totally depends upon the process and TLs. Employees will learn how a BPO works. People are friendly. The entry and exit process will be smooth. The company is good for freshers.

Dislikes

Coming to dislikes, there are many, some I am listing below- One way cab that too chargeable. No free food. Long working hours (10 hours login time) Some TL are awesome, some are abusive. They will speak to you nicely in front of their seniors but if you do not meet any target, they will call you personally and abuse you (few TLs). I quit due to only micro management issues. No break in peak call hours Back to back calls. There are huge target parameters you have to meet everyday. They will mark you LOP even though you have only few minutes shortage of login time. You can take leave if you inform 15 days prior. No unplanned leave is entertained even though you are sick. You need to inform earlier for getting sick, that's how it is. They can mark you LOP or deduct your leave balance. Most importantly, your salary will get credited on time, but if you observe your payslips monthly, you won't get any clue how they calculates it. They can deduct in any parameters which you won't have any idea....Read More

Work Details

Very poor work life balance

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good colleagues. Some seniors are really helpful. I was unfortunate of not being in their team.

Dislikes

No one talks about constructive ideas. Management take you as a puppet. Respect level is 0. Growth is for people either belonging to same region or community otherwise you need to be good with the management to grow more of apple polishing

Work Details

Too much pressure. No one cares about your life what matters is their score

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good training was provided and there is cab facility as well.

Dislikes

Completly night shift. There is no day shift.

Work Details

If u want to work as an technical support associate then this is a good choice.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.