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3.8

based on 25k Reviews

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Concentrix Corporation Senior Customer Service Executive Reviews

based on 240 reviews
Updated 19 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.0

Job Security

3.5

Company culture

3.3

Work-Life balance

3.2

Salary & Benefits

3.2

Work Satisfaction

3.2

Skill development

2.9

Promotions/Appraisal

Top Mentions in Concentrix Corporation Senior Customer Service Executive Reviews

240 reviews found

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People also ask about Concentrix Corporation's Senior Customer Service Executives

Is Concentrix Corporation a good place to work for Senior Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 240 employee reviews, it's clear that most senior customer service executives have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 4.0, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Senior Customer Service Executives well?
According to AmbitionBox reviews, Concentrix Corporation senior customer service executives rate their salary and benefits at 3.2 out of 5, based on 240 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's senior customer service executives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for senior customer service executives, click here.
How is the work culture at Concentrix Corporation for Senior Customer Service Executives?
Work culture at Concentrix Corporation for senior customer service executives is rated 3.5 out of 5 by 240 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation for senior customer service executives, click here.
How is the job security at Concentrix Corporation for Senior Customer Service Executives?
Based on 240 reviews on AmbitionBox, Concentrix Corporation's senior customer service executives rate job security at 4.0 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for senior customer service executives, click here.
Is work from home available to Senior Customer Service Executives at Concentrix Corporation?
According to AmbitionBox, 5% of Concentrix Corporation's senior customer service executives work from home permanently, 72% work from the office, and 23% follow a hybrid model, based on 21 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Concentrix Corporation for senior customer service executives, click here.

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Work Policy for Concentrix Corporation Senior Customer Service Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 21 reviews in last 6 months

Work from office

Work from office

72%
Hybrid

Hybrid

23%

Other hybrid work policies

15%

2 days/week from office

4%

3 days/week from office

4%

Permanent work from home

Permanent work from home

5%

Gender Based Ratings for Concentrix Corporation Senior Customer Service Executive

based on 230 reviews
3.5
Rated by 73 Women

Rated 3.5 for Job Security and 3.3 for Company Culture

women
3.8
Rated by 157 Men

Rated 4.3 for Job Security and 3.6 for Company Culture

men

Working Days for Concentrix Corporation Senior Customer Service Executive

based on 240 reviews
Rotational Shift
64%
Monday to Saturday
14%
Monday to Friday
13%
Other
7%
Alternate Saturday off
2%

Work Timings for Concentrix Corporation Senior Customer Service Executive

based on 240 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9am - 7pm)
66%
4%
2%
28% employees reported other strict timings

Shift Timings for Concentrix Corporation Senior Customer Service Executive

based on 240 reviews
Day shift
Night shift
62%
38%

Business Travel for Concentrix Corporation Senior Customer Service Executive

based on 240 reviews
No travel
70%
Within city
24%
Within country
4%
International travel
2%
Concentrix Corporation Senior Customer Service Executive Salary
based on 937 salaries
₹0.8 L/yr - ₹6.1 L/yr
At par with the average Senior Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
21 total responses
freemeal
Free meal
4 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
15 total responses
+5 more benefits
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