Concentrix Corporation Delivery Excellence Manager Reviews

Likes

Good working environment. An online portal where tons of learning courses are offered for free. Mentorship and guidance is provided.

Dislikes

Salary, promotion, annual appraisal %

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Equal opportunity employer Good healthcare benefits and various programs for employees Employee centric

Dislikes

Lot of Red Tapism Accountability not shared amongst functions

Work Details

Work policy: As per requirement

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

I like only Wellness team

Dislikes

Management is not so good

Likes

HR

Dislikes

work culture, promotion, leadership

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

None

Dislikes

Worst management, no time management, Employees are exploited

Likes

Not much

Dislikes

Favouritism Internal politics Salary Discrimination for work from home

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

It all depends on what type of manager you get, I have worked for couple of managers and I know the difference, greater the manager better the work life balance.

Dislikes

Nothing

Likes

Good overall its all better

Dislikes

Nothing thers no issue here

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Dislikes

No HR support for frustrating employee because few managers are there like a goon and completely control the employees but employee do not have anyone to explain their issues. Employees have only option to resign to be free from the toxic culture created by the management.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Concentrix is the best company for a fresher. If you want to kick start your carrier this is the best company. They will support you with the best

Dislikes

There hierarchy system is very bad I have seen people working from 8 years and still on the same position in the company.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job Security is good , you can work without any worry of unemployment .

Dislikes

Salary is not atall satisfactory, yearly increments are as low as 3-4% and you are expected to work extra to justify that 3-4% for next 12 months . Promotions take 5 years or may be more . In some teams the management level and work culture is really good and in other hand their are teams where you are only expected to work till you die and management behaviour is rude and frustrating to a extreme point where employee ends up crying....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Cab Facility and office Building is good for BPO staff

Dislikes

I was part of Finance System (Workday Finance) so can review that team Overall lot of pressure and management is driven by US and they ask resource to be available 24 hours a day and often ask to take calls at 02:00 AM and still management is blaming the resources for any issues and BAU concerns. In all worst work life balance

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Job security

Dislikes

Hr ( Hema ) doesn’t know the serious of employee job I don’t understand how Concentrix hired her If possible please try to remove so that many employees jobs will be save Humble request from our end Hema Hr Veeranapalya Concentrix 5th floor But most of the time you will see her in cafeteria

Likes

Job security

Dislikes

Working at Concentrix has been a challenging experience, and I feel compelled to share my observations to help others make an informed decision. 1. Work-Life Balance: The work-life balance at Concentrix is virtually nonexistent. The 9.5-hour workdays, unique to the company in India, are not only exhausting but also violate standardlabor policies. Employees are allowed only two 15-minute breaks and one 30-minute break, for which they must seek permission to take. Moreover, staying back after shifts for meetings has become the norm, further eroding personal time and creating undue stress. 2. Salary & Benefits: The fixed salary is noticeably below industry standards, and the issue of nonpayment for overtime work is concerning. Employees are often forced to work beyond their shifts without adequate compensation. Policies like "Blackout Days," introduced during festivals to restrict leave, exacerbate dissatisfaction. Even taking sick or emergency leave is an ordeal, with managers expecting prior notice for unforeseen circumstances—an unreasonable expectation in any work environment. 3. Promotions/Appraisal: Annual appraisals are more of a myth at Concentrix. Despite being a top performer, I received only a 2% salary increase over two years. The company frequently modifies its policies to limit employee eligibility for appraisals, creating frustration and dissatisfaction among the workforce. 4. Skill Development/Learning: There are no avenues for skill development or professional growth. The demanding work environment leaves no time or opportunity for employees to enhance their skills or broaden their knowledge base. 5. Work Satisfaction: Work satisfaction is minimal, especially for those in operations. Employees are treated more like machines than humans, with frequent and impractical changes to KPIs driven by client demands. This creates a high-pressure environment and leaves employees feeling unvalued and unsupported. 6. Company Culture: The company culture is riddled with bias, especially when it comes to growth and promotions. Favoritism is prevalent, and deserving employees often find themselves overlooked for career advancement. Conclusion: Overall, Concentrix has significant room for improvement in multiple areas, particularly in addressing labor law compliance, employee well-being, and fairness in workplace policies. While the company may have its strengths, my experience has been overwhelmingly negative, and I cannot recommend it to those seeking a balanced and fulfilling work environment....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Only salary part

Dislikes

Company's environment is ridiculous as no higher management is going to support you. HR specially DIPALI CHAUDHARY is she very rude. She use to say things will remains confidential then the whole floor comes to know about the conversation between agent and HR.

Likes

other than salary paid on time nothing positive here and if you planning to stay for short period only join then

Dislikes

Work pressure nothing is good here honestly psthetic systems sitting arrangement politcs and what not even break timing not fixed like you hve to ask like a school student support staff also poor and salary also average