Concentrix Corporation Customer Support Agent Reviews

Likes

Work culture was good till covid but now it has become worst

Dislikes

Team leader and manager attitude in Piramal process. Toxic environment.full of politics....no promotion if u r not from Chennai

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Everything is good about environment and staff however there is major issue about shift rotation, if this would be done in timely manner then there would not be any issue, graveyard shift- this should be converted in complete night, 2 am shift is most dangerous, it actually disturb out health, I was also feeling unhealthy by doing this type of shift.

Dislikes

Graveyard shift

Work Details

Work policy: Depend upon work load

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

The kinda of product training they provide to the new joiners, make them ready for the industry

Dislikes

In recent past the hiring standards have dropped big time, as the crowd there seems below required levels

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Concentrix is a great organisation for freshers who are going to start there career,the company culture was awesome learnt alot of things made great memories 💓

Dislikes

When comes to hike its very less

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing to like.

Dislikes

-No clear information from HR regarding salaries and other stuff. -Irrelevant deduction in salaries. -No learning and No improvement in skills. -Politics and Favourtism by upper management. -Sugar daddy Culture by higher authorities like Team leader ,Operation managers and above. -No promotions and appraisals.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Good batchmates, nice manager(sometimes get frustrated by pressure of performance by upper managers),good environment, work from home

Dislikes

Salary:( didn’t got appraisal that much only 600rs increase in salary lol, work time( if you’re working from home you will have to work like a robot and only 1 hr break rarely may get exception, in office can get more exception in break, I took 2:30 hr break sometimes next day my manager scratched his head for exception reason, poor promotion even if you preformed well(politics)

Work Details

Work policy: After 3-4 months you may receive work from home opportunity(it depends upon the alloby, mine was Amazon.de so I received wfh after 8-9 months

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security. Employees centric company. (just for show) Yeah 1 more thing - office politics is it's best. Double faced process DP & OMs (best in manipulation & office politics)

Dislikes

CNX Kolkata runs a back office process like a voice process. Very bad work life balance, no WFH or hybrid working model. Very low salary for a back office process. No shift allowance provided for international process.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was rotational shifts, every months shift changes, every week weekoff changes no proper planning of roaster from 2024 September they started 7.30 hrs shift which was previously not the working hours it was just 5 hrs production that is so exhausting

Dislikes

Leaves management, rotational shifts, weekoffs

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

No training provided and simple for no reason they pressurised people to go in PIP.

Dislikes

No training provided management are very sarcastic and they pressure people to go to PIP

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Job security Environment Brand

Dislikes

Low Salary as per market standards After 9A career level promotion takes 4-5 years No appreciation No rewards No incentives No Overtime No recognition

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Leave few things the company is good for freshers and if you want to stay in one company for long without any further appraisals and increments this company is good for you. Now if you want increments and good salary. You'd need to switch from this organisation as there aren't any good increments.

Dislikes

Politics ... Too much politics

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

*Competitive pay*: Concentrix offers competitive salaries and benefits packages. *Opportunities for growth*: With a global presence, Concentrix provides opportunities for career advancement and professional growth. *Diverse and inclusive workplace*: Concentrix fosters a diverse and inclusive work environment. *Flexible work arrangements*: Concentrix offers flexible work arrangements, including remote work options....Read More

Dislikes

For me as per now there is no point to dislike concentrix

Likes

Once in starting process is good after that become complex and hard but some teams are good and supportive while some are not

Dislikes

Office politics are a lot there and if you think you will do hard work and get promotion or any little favor from the Your Team Leader / Manager forget it .it decides on Saturday night who will be there and a lot so without senior chatukartia not possible

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Some leaders are skillful and identifies right talent for promotion

Dislikes

1.Politics by cheap Team leaders 2.No HR engagement activities 3.No Team outings 4.pathetic work life balance

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Except google free food nothing was good .... they were not even allowing us to eat peacefully.

Dislikes

Horrible work environment... they are treating their employee's like a school students such a worst culture , worst politics literally they(mainly one of the OM ill not her name but she is very rude i never saw her giving respect to the people who r in below position than her ... many employees are leaving the company just because of her) are seeing us as a maids and no growth no salary hikes i worked there for 2years but i got only 1200rs(600rs per year) hike for 2 years not only me everyone is getting the same hike and coming to OT's they will always irritate us to extend our shift and asking us to work on our off's without paying extra.....Simply they made us to work more to earn very less.... please don't join in this organization u will definitely feel regret...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It was great working there and had a great team

Dislikes

The only problem was it used to be completely night shift with no holidays and had to compulsory work on weekends

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.