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3.8

based on 25k Reviews

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Concentrix Corporation Customer Service Executive Reviews

based on 925 reviews
Updated 21 Dec, 2024

Overall Rating

3.9/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

4.0

Company culture

3.8

Skill development

3.7

Work-Life balance

3.6

Work Satisfaction

3.5

Salary & Benefits

3.2

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Service Executive Reviews

925 reviews found

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Top Concentrix Corporation Customer Service Executive Interview Questions

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Q1. Can you rearrange the sentences on basic given parts of ... read more
View answers (2)
Q2. How would you handle the unsatisfied customer?
View answers (8)

Get interview-ready with top interview questions

View all 13 questions
Q3. Can you repeat paragraph you hear in brief?
View answers (2)
Q4. What is social media? How does it impacts our lifes?
View answers (2)
Q5. Tell me a scenario where you helped a customer by out o ... read more
View answer (1)
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People also ask about Concentrix Corporation's Customer Service Executives

Is Concentrix Corporation a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.9 out of 5 from over 925 employee reviews, it's clear that most customer service executives have an average experience working at Concentrix Corporation. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.2. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Customer Service Executives well?
According to AmbitionBox reviews, Concentrix Corporation customer service executives rate their salary and benefits at 3.5 out of 5, based on 925 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer service executives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer service executives, click here.
How is the work culture at Concentrix Corporation for Customer Service Executives?
Work culture at Concentrix Corporation for customer service executives is rated 4.0 out of 5 by 925 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Concentrix Corporation. To read reviews specifically about work culture at Concentrix Corporation for customer service executives, click here.
How is the job security at Concentrix Corporation for Customer Service Executives?
Based on 925 reviews on AmbitionBox, Concentrix Corporation's customer service executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer service executives, click here.
Is work from home available to Customer Service Executives at Concentrix Corporation?
According to AmbitionBox, 4% of Concentrix Corporation's customer service executives work from home permanently, 79% work from the office, and 17% follow a hybrid model, based on 82 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Concentrix Corporation for customer service executives, click here.

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Work Policy for Concentrix Corporation Customer Service Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 82 reviews in last 6 months

Work from office

Work from office

79%
Hybrid

Hybrid

17%

Other hybrid work policies

10%

3 days/week from office

6%

2 days/week from office

1%

Permanent work from home

Permanent work from home

4%

Gender Based Ratings for Concentrix Corporation Customer Service Executive

based on 859 reviews
3.9
Rated by 378 Women

Rated 4.1 for Job Security and 3.9 for Company Culture

women
4.0
Rated by 481 Men

Rated 4.1 for Job Security and 4.0 for Company Culture

men

Working Days for Concentrix Corporation Customer Service Executive

based on 925 reviews
Rotational Shift
63%
Monday to Saturday
19%
Monday to Friday
13%
Other
4%
Alternate Saturday off
1%

Work Timings for Concentrix Corporation Customer Service Executive

based on 925 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
62%
7%
3%
28% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Service Executive

based on 925 reviews
Day shift
Night shift
70%
30%

Business Travel for Concentrix Corporation Customer Service Executive

based on 925 reviews
No travel
70%
Within city
25%
Within country
4%
International travel
1%
Concentrix Corporation Customer Service Executive Salary
based on 3.6k salaries
â‚ą0.9 L/yr - â‚ą7.5 L/yr
7% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
70 total responses
onsite
International/On-site exposure
7 total responses
freemeal
Free meal
5 total responses
healthInsurance
Health insurance
47 total responses
+5 more benefits
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