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3.8

based on 25k Reviews

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Concentrix Corporation Customer Care Executive Reviews

based on 787 reviews
Updated 20 Dec, 2024

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.1

Job Security

3.9

Company culture

3.7

Work-Life balance

3.7

Skill development

3.6

Work Satisfaction

3.5

Salary & Benefits

3.3

Promotions/Appraisal

Top Mentions in Concentrix Corporation Customer Care Executive Reviews

787 reviews found

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Top Concentrix Corporation Customer Care Executive Interview Questions

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Q1. 1. If the customer had two queries at the same time,how ... read more
View answers (9)
Q2. What will you do if the customer is talking to you inap ... read more
View answer (1)

Get interview-ready with top interview questions

View all 12 questions
Q3. What will you do if the customer is very rude?
View answer (1)
Q4. What do you know about concentrix
View answers (2)
Q5. Have can you solve customer theory
View answer (1)
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People also ask about Concentrix Corporation's Customer Care Executives

Is Concentrix Corporation a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.0 out of 5 from over 787 employee reviews, it's clear that most customer care executives have a positive experience working at Concentrix Corporation. Job Security holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 3.3. Read reviews about job security and career growth on AmbitionBox.
Does Concentrix Corporation pay their Customer Care Executives well?
According to AmbitionBox reviews, Concentrix Corporation customer care executives rate their salary and benefits at 3.5 out of 5, based on 787 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Concentrix Corporation's customer care executives salaries here and to read reviews specifically about salary and benefits at Concentrix Corporation for customer care executives, click here.
How is the work culture at Concentrix Corporation for Customer Care Executives?
Work culture at Concentrix Corporation for customer care executives is rated 3.9 out of 5 by 787 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Concentrix Corporation for customer care executives, click here.
How is the job security at Concentrix Corporation for Customer Care Executives?
Based on 787 reviews on AmbitionBox, Concentrix Corporation's customer care executives rate job security at 4.1 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Concentrix Corporation, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Concentrix Corporation for customer care executives, click here.
Is work from home available to Customer Care Executives at Concentrix Corporation?
According to AmbitionBox, 16% of Concentrix Corporation's customer care executives work from home permanently, 64% work from the office, and 20% follow a hybrid model, based on 25 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Concentrix Corporation for customer care executives, click here.

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Work Policy for Concentrix Corporation Customer Care Executive

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Workplace policy may vary based on Department, Designation and Location.

based on 25 reviews in last 6 months

Work from office

Work from office

64%
Hybrid

Hybrid

20%

Other hybrid work policies

12%

2 days/week from office

4%

3 days/week from office

4%

Permanent work from home

Permanent work from home

16%

Gender Based Ratings for Concentrix Corporation Customer Care Executive

based on 713 reviews
4.1
Rated by 310 Women

Rated 4.2 for Job Security and 4.1 for Company Culture

women
3.9
Rated by 403 Men

Rated 4.0 for Job Security and 3.8 for Company Culture

men

Working Days for Concentrix Corporation Customer Care Executive

based on 787 reviews
Rotational Shift
67%
Monday to Friday
14%
Monday to Saturday
12%
Other
6%
Alternate Saturday off
1%

Work Timings for Concentrix Corporation Customer Care Executive

based on 787 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9am - 7pm)
68%
5%
2%
25% employees reported other strict timings

Shift Timings for Concentrix Corporation Customer Care Executive

based on 787 reviews
Day shift
Night shift
78%
22%

Business Travel for Concentrix Corporation Customer Care Executive

based on 787 reviews
No travel
68%
Within city
26%
Within country
4%
International travel
2%
Concentrix Corporation Customer Care Executive Salary
based on 2.2k salaries
₹1 L/yr - ₹7 L/yr
14% more than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
82 total responses
onsite
International/On-site exposure
10 total responses
freemeal
Free meal
6 total responses
healthInsurance
Health insurance
48 total responses
+5 more benefits
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