Cogent E Services Customer Service Associate Reviews
based on 62 reviews
Updated 21 Nov, 2024
Overall Rating
3.0/5
How AmbitionBox ratings work?
Category Ratings
3.1
Skill development
2.9
Job Security
2.8
Work Satisfaction
2.8
Work-Life balance
2.7
Company culture
2.6
Salary & Benefits
2.4
Promotions/Appraisal
Cogent E Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 62 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Cogent E Services is rated
3.0 out of 5 stars on
AmbitionBox, based on 62 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Cogent E Services Customer Service Associate Reviews
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62 reviews found
for
"salary"
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Customer Service Associate
Associate Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Mar 2019
Likes
Good place for freshers.
Dislikes
System management and salary.
Work Details
Work timings: Strict Timings
Customer Service Associate in
Noida
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 31 Oct 2018
Likes
Seniors are very supportive.Management is very good.
People also ask about Cogent E Services's Customer Service Associates
Is Cogent E Services a good place to work for Customer Service Associates?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 62 employee reviews, it's clear that most customer service associates have an average experience working at Cogent E Services. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about skill development and career growth on AmbitionBox.
Does Cogent E Services pay their Customer Service Associates well?
According to AmbitionBox reviews, Cogent E Services customer service associates rate their salary and benefits at 2.6 out of 5, based on 62 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services's customer service associates salaries here and to read reviews specifically about salary and benefits at Cogent E Services for customer service associates, click here.
How is the work culture at Cogent E Services for Customer Service Associates?
Work culture at Cogent E Services for customer service associates is rated 2.7 out of 5 by 62 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services for customer service associates, click here.
How is the job security at Cogent E Services for Customer Service Associates?
Based on 62 reviews on AmbitionBox, Cogent E Services's customer service associates rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services. To read reviews about job security at Cogent E Services for customer service associates, click here.
Is work from home available to Customer Service Associates at Cogent E Services?
According to AmbitionBox, 6% of Cogent E Services's customer service associates work from home permanently, 76% work from the office, and 18% follow a hybrid model, based on 33 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at Cogent E Services for customer service associates, click here.
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