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CMS IT Services

Compare

based on 2.5k Reviews

Filter reviews by

CMS IT Services Engineer- Customer Support Reviews

based on 223 reviews

Updated 23 Nov, 2024

Overall Rating

3.2/5

How AmbitionBox ratings work?

Category Ratings

3.0

Job Security

3.0

Work-Life balance

2.9

Company culture

2.9

Skill development

2.8

Work Satisfaction

2.5

Salary & Benefits

2.4

Promotions/Appraisal

Top Mentions in CMS IT Services Engineer- Customer Support Reviews

223 reviews found

Sort by: Popular

Engineer- Customer Support in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 11 Oct 2021

Likes

Good work environment all seniors are very supportable

Dislikes

Salary growth is very slow I am working there more than 6 years but i getting the increament only 3 times

Work Details

The job is interesting there was lost of thing I learnt on the job

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Thane

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 23 Sep 2024

Likes

Leave system is good

Dislikes

Low pay, no appraisal, and problems with FNF They claim the company is having financial difficulties and will postpone the FNF process for a few months.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

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Engineer- Customer Support in Mumbai

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 23 Nov 2024

Likes

Overall good for beginners

Dislikes

No appraisal/increment on regular basis,no work balance

Engineer- Customer Support in Junagadh

Full Time

·

Hardware and Networks - Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 14 Nov 2024

Likes

Culture, work, and best IT support provider

Dislikes

Salary and job security

Engineer- Customer Support in Hosur

Full Time

·

IT Consulting Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 14 Oct 2024

Likes

I learned here with good people's.

Dislikes

No appraisal and increments

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Karnal

Full Time

·

Hardware Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 17 Sep 2024

Likes

good

Dislikes

salary increment not good

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Engineer- Customer Support in Ahmedabad

Full Time

·

IT Network Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 07 Sep 2024

Likes

Nothing

Dislikes

Salary doesn't comes on time, when you're on client side they just don't take any responsibility.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about CMS IT Services.

Engineer- Customer Support in Pune

Full Time

·

Software Development Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 13 Aug 2024

Likes

Good company

Dislikes

Payment issues ang HR not supported that time

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Engineer- Customer Support in Mumbai (working remotely)

Full Time

·

IT & Information Security - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Jul 2024

Likes

This is my first job in mumbai and all over work experiance is very good. Thanks to swidle my delivery manager. Very supportive nature..

Dislikes

Yet no found any object to dislike.

Engineer- Customer Support in Lucknow

Full Time

·

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 01 May 2024

Likes

Nothing to like in cms it services.

Dislikes

Everything give is as dislike.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support in Mumbai

Full Time

·

Hardware Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 06 Jan 2024

Likes

Nothing

Dislikes

There are no opportunity to grow for present employee at below level, they hire outsider at very high package. No appreciation and increment given after promise and after skill upgrade also.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Mumbai

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 22 Jan 2024

Likes

No words for CMS IT SERVICES

Dislikes

Bad service provider.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Mumbai

Full Time

·

IT Infrastructure Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 31 Aug 2023

Likes

Nothing there to like.

Dislikes

Worst to work with, even if you left they will hold your fnf for more than 6 months, it can goes upto one year.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Engineer- Customer Support in Asansol

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 08 Jan 2024

Likes

Team working

Dislikes

Salary not increase, not property date

Engineer- Customer Support in Mumbai

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 03 Aug 2023

Likes

CMS Company and processes are very good but the senior manager is not good no support from senior.

Dislikes

Management team not good.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Engineer- Customer Support in Pune

Full Time

·

IT Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 18 Sep 2023

Likes

cms it services pvt Ltd

Dislikes

No appraisal no pramotion

Work Details

Work days: Monday to Saturday (Flexible Timings)

Engineer- Customer Support in Kolkata

Full Time

·

IT Network Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 10 May 2023

Likes

Do not think to Join cms it services

Dislikes

There are no salary increased I am working from 2013 but my salary is only Rs 11400

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support in Kanpur

Full Time

·

Telecom Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 26 Jul 2023

Likes

Good support from team and great environment

Dislikes

Not good salary and job security

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support in Mumbai

Full Time

·

IT Infrastructure Services Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 06 Sep 2023

Likes

Job security. If you are a fresher and not getting any job you can consider this.

Dislikes

Salary hikes. Reporting manager, particularly the last one I worked with. I have spent 4 years here, and I have recieved salary hike, which is less than other companies. Hence I switched from CMS last year.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Engineer- Customer Support in Jhagadia

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 14 Mar 2024

Likes

I like CMS,

Dislikes

I like CMC.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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People also ask about CMS IT Services's Engineer- Customer Supports

How is CMS IT Services to work for?

CMS IT Services is rated 3.2 out of 5, based on 223 reviews by employees on AmbitionBox. CMS IT Services is known for Job Security which is rated at the top and given a rating of 3.0. However, Career growth is rated the lowest at 2.4 and can be improved. To know first hand how it is like to work at CMS IT Services read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at CMS IT Services?

According to AmbitionBox ratings, CMS IT Services employees rate its salary and benefits as 2.5 out of 5. You can know more about CMS IT Services Salaries at AmbitionBox

How is the work culture at CMS IT Services?

Work culture is rated 2.9 at CMS IT Services by 223 employees. While job security is rated 3.0 and work-life balance is rated 3.0 at CMS IT Services. Read detailed reviews by employees of CMS IT Services on AmbitionBox.

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CMS IT Services Engineer- Customer Support Reviews by Locations

CMS IT Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 223 CMS IT Services reviews submitted by CMS IT Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if CMS IT Services is the right company for you. 61% of emp...Read more

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CMS IT Services Engineer- Customer Support Reviews

Gender Based Ratings for CMS IT Services Engineer- Customer Support

based on 214 reviews

Rated 3.8 for Work-Life Balance and 3.8 for Company Culture

Rated 3.0 for Work-Life Balance and 3.0 for Job Security

Working Days for CMS IT Services Engineer- Customer Support

based on 223 reviews

Monday to Saturday

61%

Monday to Friday

19%

Rotational Shift

14%

Alternate Saturday off

4%

Other

2%

Work Timings for CMS IT Services Engineer- Customer Support

based on 223 reviews

Flexible timing

Strict (9am - 6pm)

Strict (9.30am - 6pm)

54%

13%

4%

29% employees reported other strict timings

Shift Timings for CMS IT Services Engineer- Customer Support

based on 223 reviews

Day shift

100%

Business Travel for CMS IT Services Engineer- Customer Support

based on 223 reviews

Within city

53%

No travel

39%

Within country

7%

International travel

1%

CMS IT Services Engineer- Customer Support Salary

based on 676 salaries

₹0.9 L/yr - ₹4.5 L/yr

16% less than the average Engineer- Customer Support Salary in India

View more details

Employee Benefits for CMS IT Services Engineer- Customer Support

Office cab/shuttle

5 total responses

Free meal

5 total responses

Health insurance

10 total responses

Child care facility

1 total response

+2 more benefits

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