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3.8

based on 38.8k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Capgemini Customer Success, Service & Operations Department Reviews

based on 1.8k reviews
Updated 17 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.8

Job Security

3.7

Work-Life balance

3.6

Skill development

3.6

Company culture

3.4

Work Satisfaction

3.0

Salary & Benefits

2.8

Promotions/Appraisal

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Top Capgemini Interview Questions

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Q2. What are the different file replication strategies in A ... read more
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People also ask about Capgemini's Customer Success, Service & Operations Department

Is Capgemini's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 38.8k employee reviews, it's clear that most employees have an average experience working at Capgemini's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 2.8. Read reviews about job security and career growth on AmbitionBox.
Does Capgemini's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Capgemini's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.0 out of 5, based on 38.8k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Capgemini's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Capgemini's Customer Success, Service & Operations Department, click here.
How is the work culture at Capgemini's Customer Success, Service & Operations Department?
Work culture at Capgemini's Customer Success, Service & Operations Department is rated 3.6 out of 5 by 38.8k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Capgemini's Customer Success, Service & Operations Department, click here.
How is the job security at Capgemini's Customer Success, Service & Operations Department?
Based on 38.8k reviews on AmbitionBox, Capgemini's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Capgemini's Customer Success, Service & Operations Department, click here.
Is work from home available at Capgemini's Customer Success, Service & Operations Department?
According to AmbitionBox, 2% of Capgemini's Customer Success, Service & Operations Departmentemployees work from home permanently, 11% work from the office, and 87% follow a hybrid model, based on 196 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Capgemini's Customer Success, Service & Operations Department, click here.
How do I get a job at Capgemini's Customer Success, Service & Operations Department?
To get a job at Capgemini's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Capgemini interview questions and practice your responses to prepare thoroughly.

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Work Policy at Capgemini Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 196 reviews in last 6 months

Hybrid

Hybrid

87%

3 days/week from office

70%

Other hybrid work policies

9%

2 days/week from office

8%

Work from office

Work from office

11%
Permanent work from home

Permanent work from home

2%

Gender Based Ratings at Capgemini Customer Success, Service & Operations Department

based on 1.8k reviews
3.7
Rated by 568 Women

Rated 3.8 for Job Security and 3.6 for Company Culture

women
3.7
Rated by 1.2k Men

Rated 3.8 for Work-Life Balance and 3.8 for Job Security

men

Working Days at Capgemini Customer Success, Service & Operations Department

based on 1.8k reviews
Monday to Friday
81%
Rotational Shift
11%
Monday to Saturday
5%
Other
2%
Alternate Saturday off
1%

Work Timings at Capgemini Customer Success, Service & Operations Department

based on 1.8k reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (9am - 6pm)
66%
2%
2%
30% employees reported other strict timings

Shift Timings at Capgemini Customer Success, Service & Operations Department

based on 1.8k reviews
Day shift
Night shift
62%
38%

Business Travel at Capgemini Customer Success, Service & Operations Department

based on 1.8k reviews
No travel
65%
Within city
21%
International travel
7%
Within country
7%
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