Capgemini Process Leader salaries in Customer Success, Service & Operations in India (Updated 2025)

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Its a very nice place for learning!!! As I result I got an opportunity to travel abroad, to Sweden really very nice clients I got and Transition was well planned and process was stabilized on time.

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Compensation is decent but growth is very very slow.

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I am now in Kolkata CG and start from beginning I was report to someone who is from Delhi but right now my supervisor change to Kolkata. So what I realized that out side Kolkata CG work culture is excellent so those who want to Join CG then please avoid Kolkata CG because so many unprofessional, primitives age people are manage Kolkata CG.

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I dislike CG do not raise salary first two years and after that the raise is very minimum secondly location specific work culture followed instead of a central culture. So just be careful on the same and please avoid Kolkata CG

Likes

Salary credited on time and leave approval is not an issue.

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HR professionals do not join Capgemini. The worst thing is the company culture, If you have enough butter and oil then an individual can grow here. No upskilling and opportunities in IJP. The HR doesn't share full HR Policy about benefits and appraisal and HR manual to employees. Annual increment depends on manager biased. The worst part is 90 days notice period without any buyout option. The company interview is full of drama and they'll put you in a servicedesk job and make your job profile worst everyday. Managers are not knowledgeable about process and procedures they hire wrong professional for the wrong position. Overall recommendation DO NOT Join CG Kolkata as it's an MNC by name but the culture and environment is unorganized like a local galli startup.

Likes

At Capgemini, work life balance is good as company culture is ok ok. Initial salary will be good but appraisal and promotions are like nothing. Most leaders are arrogant and sometimes they threat for PIP. So overall experience is average.

Dislikes

Leaders ar bias due to favoritism.

Likes

Very healthy work environment in different locations. Job security is strong. Very good for starting career. IT devision has lot of opportunity. Take good care of their in hard time like in corona.

Dislikes

Salary part need to be checked. Growth is slow.