BMC Software Senior Technical Support Analyst Reviews

Likes

Work life balance and perks

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Very courteous colleagues. Great work wirlture.

Dislikes

Even if you are top performer, there is no job guarantee. You can be licked out any time without any prior hint.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

When the company was managed by experienced professionals, you know, as an MNC, it was fantastic. Now, under Indian management, the work environment has deteriorated. The management is poor, and the managers lack technical expertise. They don't understand how the product works or how engineers fix it; they're only focused on KPIs and charts. Company gone from superb to shit

Dislikes

Management

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Likes

I have worked at this company for a few years now and I must say, the company culture is one of the best I have experienced. The environment is inclusive and collaborative. The company is also innovative, constantly looking for new and better ways to do things. Another great aspect of working at this company is the work-life balance. The management encourages employees to maintain a healthy work-life balance, which makes it easier to focus on both personal and professional goals. Speaking of management, the leadership within the company is supportive and approachable, which is really great. The managers are communicative and effective in their roles, making it easier for employees to get the support they need. Health insurance offered is also best compared to service based companies. When it comes to career growth and development, there are plenty of opportunities available. The company provides training, mentorship, and other resources to help employees grow professionally. This makes it possible for employees to advance in their careers and develop new skills. Finally, the compensation and benefits offered by the company are competitive and fair in comparison to industry standards. There are free snacks available throughout the day :) I would highly recommend this company to anyone looking for a great place to work....Read More

Dislikes

The only disadvantage I see is that employees are overloaded with work. You wouldn't get much free time and you'd be in front of your screen doing work continuously. I've noticed that some folks hardly wake up from their chairs to take a break since the workload is too much!

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good work like balance

Dislikes

No dislikes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work life balance

Dislikes

Missing some new tech in some project's.

Likes

People are very friendly from other teams so you focus on upskilling while interacting directly with other teams you want to get into. The management is quite happy to push you forward to your desired roles

Dislikes

They don't have remote for for technical support and work is mostly password resets and lockouts, no admin access to o365

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Learning new things will give you knowledge

Dislikes

Work life balance is not there.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Like the like company culture work life balance and opportunities for learning and development

Dislikes

Like it some people have disliked working at bmc software for a variety of reason including

Work Details

Work timings: Strict Timings

Work related travel: This job involves International Travel, Travel Within City, Travel Within Country.

Likes

Nothing great, just if you want a job without any stress and want to chill then go here. Otherwise there is nothing challenging or learning or growth. Just do the tasks boss gives you and then go away. And if you want to work in a fancy office.

Dislikes

- Managers will get promoted no matter how much you raise your voice to the HRs even in case of torture - The salaries aren't revised as per market rate - Even after being an old brand, the job safety has gone away comparatively since acquition by the KK bank - No great appraisals - There will be a process & template which you will have work on for years and years, where there will be really less scope to learn anything. Just become a robot that does its job as trained and go home. No real feedback of innovation and growth will be taken up....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

BMC Software is the best organisation to work with. Company offer ample amout of career develoment opportuinties. The management is highy experience and approchable, They are committed to employee growth. It has dynamic and inclusive work culture. Company places a high value on work life balance. BMC has best benifits for its employee :)

Dislikes

While company is a leading employer with many strengths, addressing areas of improvement could enhance employee experince, by not mandating certain amount of work from office hours and flexible remote working, as its a market culture these days which does not effect individual work.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I have been working with BMC from past 2 years and I am truly impressed by the collaborative culture, approachable leadership who are receptive to feedbacks and unique benefits. The benefit package offerings like gym & sporting equipment, pet care, Go-green Initiatives are truly outstanding.

Dislikes

Teams are still resistant adopting new methods & processes which lead to insufficiencies and hinder innovation.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work ethics are good Lot of other activities

Dislikes

Uncertain Layoffs Hard and proactive working people didn’t get much recognised.

Likes

High salary and other perks

Dislikes

Culture and job security is questionable

Likes

Work life balance and professional growth.

Dislikes

Nothing

Likes

Company and work culture. Perks and Benefits!!

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.