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Engaged Employer

BMC Software

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4.1

based on 498 Reviews

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BMC Software Technical Support Engineer Reviews

Updated 12 Jan, 2025

Overall Rating

4.0/5

based on 11 reviews

Rating distribution

7 (63.6%)

2 (18.2%)

1 (9.1%)

0 (0%)

Category Ratings

4.2

Company culture

4.2

Job security

4.1

Work-life balance

3.9

Skill development

3.8

Salary

3.8

Work satisfaction

3.6

Promotions

What employees say about BMC Software?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

60% employees reported

Flexible timing

70% employees reported

No travel

87% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

2 reviews

4.0

Rated by Men

9 reviews

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Technical Support Engineer in Pune

Full Time

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Jan 2025

Likes

Team Bonding

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary hike not much

Technical Support Engineer in Pune

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Jul 2024

Likes

Work life balance and perks

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

Full Time

Operations Support Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 19 Jul 2024

Likes

When the company was managed by experienced professionals, you know, as an MNC, it was fantastic. Now, under Indian management, the work environment has deteriorated. The management is poor, and the managers lack technical expertise. They don't understand how the product works or how engineers fix it; they're only focused on KPIs and charts. Company gone from superb to shit

Dislikes

Management

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: 3 days/week from office

Work timings: Flexible Timings

Technical Support Engineer in Pune

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Dec 2023

Likes

Good work like balance

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

Full Time

Ist Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

2.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 29 Nov 2022

Likes

People are very friendly from other teams so you focus on upskilling while interacting directly with other teams you want to get into. The management is quite happy to push you forward to your desired roles

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

They don't have remote for for technical support and work is mostly password resets and lockouts, no admin access to o365

Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Technical Support Engineer in Pune

Full Time

IT Network Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 14 Mar 2022

Likes

Company

Salary - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

The work i'm doing

Skill development - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

IT Infrastructure Services Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 May 2022

Likes

All is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about BMC Software.

Technical Support Engineer in Pune

Technical Support Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 23 Nov 2021

Likes

Company organisation

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Tech support

Work days: Rotational Shift (Strict Timings)

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Technical Support Engineer in Pune

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 May 2021

Likes

Great place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Excellent

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

IT Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Aug 2018

Likes

It’s great place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

—-

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Pune

Dsm Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jul 2018

Likes

Work culture

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing is the tht i do like

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 BMC Software reviews submitted by BMC Software employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BMC Software is the right company for you. 60% of employees rep...Read more