Bill Gosling Outsourcing India Group Manager Reviews
based on 6 reviews
Updated 2 Aug, 2023
Overall Rating
4.5/5
How AmbitionBox ratings work?
Category Ratings
4.6
Job Security
4.6
Company culture
4.5
Work Satisfaction
4.4
Skill development
4.4
Salary & Benefits
4.3
Work-Life balance
4.2
Promotions/Appraisal
Bill Gosling Outsourcing India is rated
4.5 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Bill Gosling Outsourcing India is rated
4.5 out of 5 stars on
AmbitionBox, based on 6 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
6 reviews found
Sort by:
Popular
Group Manager in
Gurgaon / Gurugram
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 21 Apr 2022
Likes
Always secured, even if a process ramps down - you will get transferred to another process. Work culture is awesome - lots of fun sessions with employee engagement team. Company policies are transparent and fair.
Dislikes
Retain talented individuals before they think of moving out by giving them the compensation they already deserve
Work Details
Awesome, get lot of support from colleagues and everyday is a learning day
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for the review. We want to let you know that we will not let this go unnoticed. All the best!
Group Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2023
Likes
Completed 10 years with MK. Started at agent level, climbed up the ladder every year (almost). Which means, MK believes in growing people. If you are a performer, no one can stop you from your deserved growth.
Lot of flexibilities, you are your own supervisor, multiple domains and expertise to learn from,
Dislikes
Nothing to dislike about. Just have patience and work hard.
This is a mid size organization and this leads to better visibility of resources. Leaders do invest time n coaching and grooming of the resources for next level
Dislikes
Due to its mid size, resources at mid-top leadership level have to do everything (things out of scope).. Although it also contributes to more visibility and learning opportunities
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for the review. All the best!
Group Manager in
Jaijaipur
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 05 Feb 2022
Likes
Colleagues are amazing to work with.
Open door policy
Dislikes
Compensation, you have to literally beg to ask them to pay what you are worth of.
Work Details
Very good.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Employer’s Response
Thank you for the review. All the best!
Group Manager in
Gurgaon / Gurugram
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 17 Jun 2021
Likes
In my 7+ years experience -
Platform to express your skills, freedom to voice your ideas and opinion. Irrespective of who you speak with, they're approachable and would encourage you to follow your passion (regardless of the field). The variety of industries being served, adds to one's repertoire and over a period of time you becomea better version of yourself - But, that is when one values the work and continues to invest in him/herself to better the skills....Read More
Dislikes
There is scope of improvement in bettering the sales initiatives (adding new logos). The talent in the company is immense and capable of turning things around - best thing about them is they keep their feet on the ground (Humble, Full of gratitude)
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Thank you for your kind review. All the Best!
Group Manager in
Gurgaon / Gurugram
Global Client Services & Implementation Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 28 Jun 2021
Likes
Incredible work style, people, growth & opportunity
Dislikes
Ambiguity & change are constants, and comfort with unknown is a must.
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Team Lead in
Gurgaon / Gurugram
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 13 Mar 2024
Likes
Company environment is very good and comfortable feel like family with seniors.
Dislikes
Need salary package more need better apprait
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Business Development Manager in
Jaipur
Full Time
·
Management Consulting Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 07 Jul 2023
Likes
Nothing, they try to be professional
Dislikes
No clarity on few things- KRA, reporting manager.
They conduct meetings post working hours utilising your personal time.
They hire you for the project and fire you once the project is closed.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Sorry to hear about your experience. We will escalate to the management for opportunities in your suggested areas. We will not let this go unnoticed. All the best!
Operations Manager in
Jaipur
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 02 Oct 2023
Likes
Work Life Balance & Transparency with Management
Dislikes
No Appraisals, No Learning/Development or Trainings, No Job Security
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. You can write to us at info@mattsenkumar.com for further information/clarification. All the best!
Service Delivery Manager in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Aug 2023
Likes
Team Spirit and open door policy
Dislikes
None
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for your feedback.
Team Lead in
New Delhi
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 Jul 2024
Likes
Everything.
Dislikes
The main building location and it's locality
Team Lead in
Gurgaon / Gurugram
Full Time
·
HR- Employee Relations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Feb 2022
Likes
I really like the way MK management works. There core values "BE BOLD, BE TRANSPARENT & BE MORE". As per law, POSH at work is mandatory but very few abide by it.
Dislikes
Salary can be a matter to look up on for the employees.
Work Details
I am working as Team lead- Employee Relations.
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Employer’s Response
Thank you for the review. All the best!
Team Lead in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 31 Oct 2022
Likes
Unethical environment.
Dislikes
There is nothing to like about
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for the review. We want to let you know that we will not let this go unnoticed. All the best!
Team Lead in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 22 Oct 2021
Likes
It was great experience working with this company.
Work Details
It's was quite interesting. I am lucky to work many international projects
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Thank you for your kind review. All the best!
Operations Manager in
Gurgaon / Gurugram
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Oct 2023
Likes
Salary is on time.
Dislikes
No work life balance & no job security. Too much of micro management. Culture is not progressive, no benefits except the salary.
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. You can write to us at info@mattsenkumar.com for further information/clarification. All the best!
Team Lead in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Jul 2022
Likes
Senior management and job security
Dislikes
Nothing
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Employer’s Response
Thank you for the review. All the best!
Other Bill Gosling Outsourcing India Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Category Analyst in
Jaipur
Full Time
·
Operations, Maintenance & Support Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 18 Mar 2024
Likes
MattsenKumar provides Comfort Zone to their employees. You can exceed your breaks.
Dislikes
very less promotions , zero increment, no salary bonus, Poltical environment , Growths and promotions are pre decided. Now MattsenKumar Has been Acquired by Bill Gosling. There is no Job security of the processes running. 10-11 hours of shift timing
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Content Writer in
Bangalore / Bengaluru
Full Time
·
Content Management (Print / Online / Electronic) Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 02 Jan 2024
Likes
Nothing to like about this worst organisation
Dislikes
The work culture is pathetic as it is having alot of toxic employees with egoistic mindset who do not support for any sort if growth within the organisation thereby providing poor work life balance.
The security for job is not provided as anyone can be terminated according to the organisation requirements even if the mistakes are minor.
I would not recommend anyone here human here who is seeking for any job even though they are unemployed.
Worst organisation ever👎🏻...Read More
Work Details
Work timings: Strict Timings
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed. You can write to us at info@mattsenkumar.com for further information/clarification. All the best!
Quality Analyst in
New Delhi
Full Time
·
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 06 May 2024
Likes
Office environment is little bit good
Dislikes
On the name of salary restructuring they reduced your overall CTC. Then they will move you in different different LOBs or project in every month so you'll not be liable for increment as well.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Mar 2024
Likes
I like the environment and culture also the supportive nature of everyone. In the MK, there is too many growth opportunities as well.
Dislikes
I dislike the salary structure of MK.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Gurgaon / Gurugram
Full Time
·
Business Process Quality Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Mar 2024
Likes
Everything is good but salary structure is not good. HR response very poor.
Dislikes
HR department is not provide the clear information about salary and company policy.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Catalogue Specialist in
Jaipur (working remotely)
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Dec 2023
Likes
Salary paid on time
Dislikes
1MPQC process is very very poor process. The most important thing in the process is to get the quality variator's efficiency over time. And then overtime pay is never paid. If you do not work overtime then the company will threaten to fire you.
2 Nepotism creeps in the MPQC process till it reaches the top, no one says anything to the quality verifier, even if he makes 50-100 legal passes, he makes everyone safe.
3. This process is also going on in the affairs of team leaders or PS, their girlfriend's mistake, if some legal pass is done or some legal thing is done, then we can save it by doing it as well.. this is much needed or wasted. Why will the thing be a process?
4. Nanveet Singh Sir Narendra Singh Bhisht Sir talks at a different level, he knows whose mistake he is... he looks at him... he keeps the same attitude towards women by meeting both of them. They are adding a lot in PBI, they are trying to reduce their money at every place... other companies have fixed PBI but here both of them get 3 months by changing the PBI structure and give as much money as overtime. He always gave half his salary and never paid the full amount for overtime...
5.the team leader, I don't know who made him the team leader... One thing remains on his face that he will expel me from the company.. First of all there should be a meeting with Rakesh Mishra that he has shown so much courage. There is a very dirty rule in the process of speaking. In other companies, if someone speaks like this, the team leader is fired. But here the manager does not take any action....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Employer’s Response
Thank you for the review. We want to inform you that we will not let this go unnoticed.
Quality Analyst in
Jaipur
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Salary pay is good as compared to other companies.
Dislikes
No job security, skills development is very low and there is no training department to train agent or employee. If I talk about promotion and appraisal they do politics. Company culture is not friendly.
Senior Quality Analyst in
New Delhi
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 29 Oct 2024
Likes
The work culture and are Quality VP support
Dislikes
Some of the the supervisor behaviour is ridiculous .
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
SME in
Bangalore / Bengaluru
Full Time
·
Merchandising & Planning Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Jul 2024
Likes
Only advantage is there was no tracking of work time and login shift timings
People also ask about Bill Gosling Outsourcing India's Group Managers
How is Bill Gosling Outsourcing India to work for?
Bill Gosling Outsourcing India is rated 4.5 out of 5, based on 6 reviews by employees on AmbitionBox.
Bill Gosling Outsourcing India is known for Job Security which is rated at the top and given a rating of 4.6. However, Career growth is rated the lowest at 4.2 and can be improved. To know first hand how it is like to work at Bill Gosling Outsourcing India read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Bill Gosling Outsourcing India?
According to AmbitionBox ratings, Bill Gosling Outsourcing India employees rate its salary and benefits as 4.4 out of 5. You can know more about Bill Gosling Outsourcing India Salaries at AmbitionBox
How is the work culture at Bill Gosling Outsourcing India?
Work culture is rated 4.6 at Bill Gosling Outsourcing India by 6 employees. While job security is rated 4.6 and work-life balance is rated 4.3 at Bill Gosling Outsourcing India. Read detailed reviews by employees of Bill Gosling Outsourcing India on AmbitionBox.
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