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3.9

based on 4.3k Reviews

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BigBasket Customer Success, Service & Operations Department Reviews

based on 760 reviews
Updated 18 Dec, 2024

Overall Rating

3.8/5
How AmbitionBox ratings work?

Category Ratings

3.8

Job Security

3.7

Company culture

3.7

Skill development

3.6

Work-Life balance

3.6

Work Satisfaction

3.5

Salary & Benefits

3.1

Promotions/Appraisal

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Top BigBasket Interview Questions

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Q1. What is the Planogram and Receiving process?
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Q2. 5. What is work of order pic station
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Get interview-ready with top interview questions

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Q3. How to control sink and Damge
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Q4. Different of empathy and sympathy
View answer (1)
Q5. How to get marketing income from the suppliers/ Company ... read more
View answer (1)
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People also ask about BigBasket's Customer Success, Service & Operations Department

Is BigBasket's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 4.3k employee reviews, it's clear that most employees have an average experience working at BigBasket's Customer Success, Service & Operations Department. Job Security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does BigBasket's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, BigBasket's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 4.3k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about BigBasket's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at BigBasket's Customer Success, Service & Operations Department, click here.
How is the work culture at BigBasket's Customer Success, Service & Operations Department?
Work culture at BigBasket's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 4.3k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at BigBasket's Customer Success, Service & Operations Department, click here.
How is the job security at BigBasket's Customer Success, Service & Operations Department?
Based on 4.3k reviews on AmbitionBox, BigBasket's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at BigBasket's Customer Success, Service & Operations Department, click here.
Is work from home available at BigBasket's Customer Success, Service & Operations Department?
According to AmbitionBox, 11% of BigBasket's Customer Success, Service & Operations Department employees work from home permanently, 82% work from the office, and 7% follow a hybrid model, based on 87 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at BigBasket's Customer Success, Service & Operations Department, click here.
How do I get a job at BigBasket's Customer Success, Service & Operations Department?
To get a job at BigBasket's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top BigBasket interview questions and practice your responses to prepare thoroughly.

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Work Policy at BigBasket Customer Success, Service & Operations Department

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Workplace policy may vary based on Department, Designation and Location.

based on 87 reviews in last 6 months

Work from office

Work from office

82%
Permanent work from home

Permanent work from home

11%
Hybrid

Hybrid

7%

Other hybrid work policies

4%

3 days/week from office

3%

Gender Based Ratings at BigBasket Customer Success, Service & Operations Department

based on 736 reviews
3.7
Rated by 104 Women

Rated 3.8 for Job Security and 3.5 for Skill Development

women
3.8
Rated by 632 Men

Rated 3.8 for Job Security and 3.7 for Company Culture

men

Working Days at BigBasket Customer Success, Service & Operations Department

based on 760 reviews
Monday to Saturday
44%
Rotational Shift
39%
Other
8%
Monday to Friday
6%
Alternate Saturday off
3%

Work Timings at BigBasket Customer Success, Service & Operations Department

based on 760 reviews
Flexible timing
Strict (9am - 6pm)
Strict (9.30am - 6.30pm)
58%
4%
3%
35% employees reported other strict timings

Shift Timings at BigBasket Customer Success, Service & Operations Department

based on 760 reviews
Day shift
Night shift
81%
19%

Business Travel at BigBasket Customer Success, Service & Operations Department

based on 760 reviews
No travel
56%
Within city
38%
Within country
4%
International travel
2%
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