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3.9

based on 4.4k Reviews

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BigBasket Customer Success, Service & Operations Department Reviews

Updated 29 Jan, 2025
Overall Rating
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3.8/5
based on 797 reviews

Rating distribution

Category Ratings

3.8

Job security

3.7

Company culture

3.7

Skill development

3.6

Work-life balance

3.5

Salary

3.5

Work satisfaction

3.1

Promotions

What employees say about BigBasket?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

80% employees reported

Monday to Saturday

Monday to Saturday

44% employees reported

Flexible timing

Flexible timing

57% employees reported

No travel

No travel

56% employees reported

Gender based rating

3.6
female

Rated by Women

111 reviews

3.8
male

Rated by Men

662 reviews

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Top Mentions in BigBasket Customer Success, Service & Operations Department Reviews

797 reviews found

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Top BigBasket Interview Questions

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Q2. 5. What is work of order pic station

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People also ask about BigBasket's Customer Success, Service & Operations Department

Is BigBasket's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.8 out of 5 from over 797 employee reviews, it's clear that most employees have an average experience working at BigBasket's Customer Success, Service & Operations Department. Job security holds the highest rating at 3.8, while career growth is rated the lowest amongst all factors at 3.1. Read reviews about job security and career growth on AmbitionBox.
Does BigBasket's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, BigBasket's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.5 out of 5, based on 797 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about BigBasket's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at BigBasket's Customer Success, Service & Operations Department, click here .
How is the work culture at BigBasket's Customer Success, Service & Operations Department?
Work culture at BigBasket's Customer Success, Service & Operations Department is rated 3.7 out of 5 by 797 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at BigBasket's Customer Success, Service & Operations Department, click here .
How is the job security at BigBasket's Customer Success, Service & Operations Department?
Based on 797 reviews on AmbitionBox, BigBasket's Customer Success, Service & Operations Department employees rate job security at 3.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at BigBasket's Customer Success, Service & Operations Department. To read reviews about job security at BigBasket's Customer Success, Service & Operations Department, click here .
Is work from home available at BigBasket's Customer Success, Service & Operations Department?
According to AmbitionBox, 9% of BigBasket's Customer Success, Service & Operations Department employees work from home permanently, 80% work from the office, and 11% follow a hybrid model, based on 107 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at BigBasket's Customer Success, Service & Operations Department, click here.
How do I get a job at BigBasket's Customer Success, Service & Operations Department?
To get a job at BigBasket's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top BigBasket interview questions and practice your responses to prepare thoroughly.

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