Axis Bank Senior Customer Service Executive Reviews

Likes

Nothing

Dislikes

Politics much more, supervisor create unnecessary business pressure , extra workload, at a time do many works , assign task which is actually harassment,,, supervisor doing nothing, no holiday, if u sick even though BH asked u came to office, coming timing mentioned which sharp 8:50 am but going time not mentioned……..etc……etc…..

Likes

I'm the brand of Axis Bank , job security is there and we can learn many things from colleagues.. I like our axis bank mobile app features

Dislikes

Timing constraints is there in my workplace.... Not sufficient employees but workload will be high...

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

No

Dislikes

No support only for politics no employee side support only boos is mater and hr is support for only boss ground level is not supported in HR very bad for employees support

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

List is very long . Its a company where wives and husbands Can work strqngely and if you are having some vintage then like a parrot you squabble and make sure you grow ..

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

Bank has good efforts on top management.

Dislikes

The assets of the company like old employees don't wants to boost their knowledge and don't want to come out from old scenario that's why working with those people's so critical.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Skill development compared to other bank axis provide good learnings

Dislikes

Axis gives less salary compared to other bank and also high work pressure and high pressure to cross sell and make employees to run behind the customer and its make Customer to get irritated

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Overall culture at Axis bank is truly really nice. Please consider this with grain of salt as it depends on the manager and your team members as well.

Dislikes

As stated above, what type of manager and team members you get decide how satisfied and fulfilled you will feel, currently neither my manager nor my team members are good. But I have WFH so it makes it easy.

Likes

Maybe the worst decision took by me working at Axis Bank. It might not be applicable for others. This is my personal opinion.

Dislikes

Disappointing Experience I had high hopes, but my time here was marred by a toxic work culture. The management prioritizes sycophancy over merit, making it clear that career growth is tied to appeasing those in power rather than delivering quality work. Freedom of speech is non-existent, and the focus is on securing business deals by any means necessary. This environment can erode your personal values and leave you vulnerable in difficult situations. The HR policy appears impressive at first glance, claiming that no employee will be terminated solely for business reasons. However, I've witnessed HR block attendance and coerce employees into resigning on orders from higher-ups. Overall, I would caution others against joining this organization, as it can compromise your professional integrity and well-being....Read More

Likes

Not satisfied

Dislikes

Working culture is not good after joining HR department won't be responded whether you are comfortable or not nor any problem you are facing.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I like the most in Axis includes Communication, Interaction with customers from different cultures background and it also gave me an opportunity to develop communication skills and problems solving skills which brightens my future.

Dislikes

Selling Bank product is Good but the sell along with the third party Insurance product that dislike me.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Nothing.

Dislikes

Everything. According to them you will have to work even in accidents. There is pressure every day. You will have to reach office at 8:15 in the morning and leave after taking permission at 10:30 in the night, even then you will be taunted. Do "Siddhi" accounts FD's and Li and GI even on Sunday, agar nahi kar paye to have a concall with the cluster head or zonal head. If by mistake you take leave due to fever then give the medical certificate and they will call the doctor and verify it... Pathetic culture. No one helps you. Neither HR nor CH, no one helps.... If you are thinking of joining Axis then forget your personal life. Along with abusive language, he also becomes violent. He attacks the family over trivial matters. I will not say anything about the salary. Basically your career, mental health and life will all be ruined if you joined Axis Bank. I will explain what changes will occur in your mental health after joining Axis. 1. You will remain absent minded. Aapko bulate rahega lekin aapko sunai nahi dega. 2. All the scenes of the office will keep playing in front of your eyes in a loop and you will keep feeling scared. 3. You will not remember anything. Your confidence will be low. 4. You will start having hallucinations and you will not even know it. 5. Aur inn sabke wajh se aapka relationship bhi kharab ho jayega.. They don't care about your health. Don't even think to join in Axis Bank....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good network of branches. Defined Process

Dislikes

Perception driven management Managers eager to deviate from process to justify his/her salary for a few Rs of commission income Company culture post 2019

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Salary

Dislikes

Sales pressure is high they will not let you step out after your login hours without meeting daily targets they asked one of team mate who was carrying 6 months to stay still 8pm for not meeting sales she missed her cab and left alone at late hours home they treat you like a school kid and daily labour

Work Details

Work days: Rotational Shift

Likes

Some people are there to motivate you encourage you....if you feel no. Can't but they help you to explore.......like my mentor ramana sridhar and asha mam they are my back bone of the my banking career.....

Dislikes

Some people destroy my name and my confidence my self respect also they mentally bully me to achieve their goal..... Some changes mae us felt im incapable....leadership was very worst in some branches like my branch

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I love axis ,it gives me respect amoung our customers and society

Dislikes

There were more poltics,People who slander others for their own gain, and who do not have good intentions, are always thinking of how to get rid of them, and they keep talking bad about others,It's hard to work in a place like this.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Hybrid work culture and job security

Dislikes

To team bonding. No work life balance. No activities that will boose your moral. No work satisfaction. People are overburdened hence nobody will help you.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.