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American Express

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4.2

based on 3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Large Company - 2024

Top Rated Company for Women - 2024

Top Rated Financial Services Company - 2024

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American Express Gurgaon / Gurugram Reviews

Updated 5 Feb, 2025

Overall Rating

4.2/5

based on 210 reviews

Rating distribution

1.2k (64.3%)

347 (18.0%)

156 (8.1%)

64 (3.3%)

119 (6.2%)

Category Ratings

4.3

Work-life balance

4.2

Company culture

4.2

Job security

4.1

Salary

3.9

Skill development

3.9

Work satisfaction

3.6

Promotions

What employees say about American Express?

Insights from employee reviews on AmbitionBox

Workplace insights

Hybrid

92% employees reported

Monday to Friday

73% employees reported

Flexible timing

67% employees reported

No travel

85% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

630 reviews

4.2

Rated by Men

1.2k reviews

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Top Mentions in American Express Gurgaon / Gurugram Reviews

210 reviews found for "salary"

Return to all reviews

Senior Analyst in Gurgaon / Gurugram

Full Time

GNA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2023

Likes

Salary is excellent in comparison to other companies

Salary - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Management is not so understanding

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead- Client Services (Operations) in Gurgaon / Gurugram

Full Time

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Feb 2024

Likes

Employee friendly Job security Skill development Work like balance Friendly environment

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary hikes are not very good.

What people are saying about American Express

View All

YOE: 6.5, Domain: Management Consulting CCTC: 30 LPA (24LPA + 6LPA) Current Company: Infosys Consulting Have Two Offers in hand?, Which One should I pick? One from Infosys Consulting for Onsite (UK - London) Fixed: 52000 Pounds + 13000 Pounds Variable Another from American Express (band 35), Gurgaon CTC:42.8 LPA Fixed:36.4 LPA + Rest Variable

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Production Analyst in Gurgaon / Gurugram

Business Intelligence & Analytics Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 19 Jun 2022

Likes

Great work life balance. Feedback is valued by everyone as long as it’s constructive. Your physical/mental health is given priority. Team interactions are taken seriously.

Job security - Good
Work-life balance - Excellent

Dislikes

Very low salary compared to fin tech companies. Visible politics need to played to climb corporate ladder. Leaders are very authoritative and they try to delegate 60-70% of their own work. Hierarchy exists and some leaders enforce it. Work from home is not encouraged.

Salary - Bad
Promotions - Bad
Work satisfaction - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Product Manager Manager Credit and Fraud Risk in Gurgaon / Gurugram

Full Time

Cfr Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 30 Dec 2022

Likes

Salary and high level company culture

Salary - Good

Dislikes

Favouritism, lack of organisational spirit. Lack of leadership

Work satisfaction - Poor
Company culture - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

SDE-2 in Gurgaon / Gurugram

Block Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Jun 2022

Likes

Very old tech stack , Nothing yo learn . 80% employees are contract (billed by service base company) Hence made the culture nightmare . Keep licking your manager to be in good list . Trust me this is worst . No doubt you will get good pay , but trust me on this part as well it is going to be very difficult ahead to switch, since the quality of work is horrible . Engineer 2 - doing work of database administrator. You could imagine the type of work. ....Read More

Job security - Excellent

Dislikes

Everything

Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

32 member team , among which if 4 are from US . Your all the meetings will be in US Time , because they dont want to disturb US guys , but Employees in India are donkeys can work at anytime . This is work life balance. Dont be fooled with glassdoor

Work days: Monday to Friday (Flexible Timings)

Software Engineer Intern in Gurgaon / Gurugram

Intern

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 May 2022

Likes

The overall experience is amazing throughout. The company culture is the usp of Amex. The work life balance allows employees to live life out of work.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Everything is great at American Express. Nothing to be disliked comes to mind as such. Though I feel pay could be given some more attention for employee satisfaction and make it more lucrative.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Associate in Gurgaon / Gurugram

Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 18 Nov 2022

Likes

Culture, Perks, Salary, Flexible timmings

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Growth, learning opportunities can be stagnant

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Transport Executive in Gurgaon / Gurugram

Contractual

Facility Management Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 05 Aug 2023

Likes

Great value in the market.

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Everything is on third party. Only onroll employees is having good salary and everything. Rest all as like facility transport and It and HRs other support office is only passing their days only.

Salary - Poor
Promotions - Poor

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Senior Fraud Analyst in Gurgaon / Gurugram

Full Time

Fraud Operations Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

2.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 22 Mar 2023

Likes

Good salary Appraisals are alright

Salary - Excellent
Promotions - Good

Dislikes

No work life balance Micro management No skillset enhancements training Poor company culture, doesn’t feel like a MNC

Skill development - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Senior Credit Specialist in Gurgaon / Gurugram

Corporate Training Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Feb 2022

Likes

I have been more and more at peace with my work life balance, best corporate life by far. I had just joined American express, 2 months into the training and we had the lock down in place in 2020. When I was looking around all the people I knew were losing their jobs or getting a pay cut. American express was there with me in the toughest phase of life. At American Express none of us were dropped even though we couldn't work for 4 months our salary was always on time . American Express really lives up to it's image and the ethics. The powerful backing of American Express for it's employees and customers is not just a sentence but I see it being practiced brilliantly everyday. It's just feels too good to be a part of #AMEX If you are reading this review to decide whether to join amex or not, just don't worry about anything and do everything possible to be part of this organisation. You'll love it here....Read More

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Adhering to the schedule is key to anyone is service industry. Here, it becomes a little difficult. For Example: Let's say you have a break scheduled and that time you are on call, then it'll still be counted negative towards your adherance and then you'll take the break aside to your break time, which will also negativily affect you r adherance....Read More

Work Details

Peaceful ☮️

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jul 2022

Likes

One of the best working environment. Employee friendly.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

One of the best pay master. After a certain point, it won’t be easy for one to switch.

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Lead Business Analyst in Gurgaon / Gurugram

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2022

Likes

Besides taking very good care of its people, amex has actually taught how to respect women. This is one Company where loose talk about woman colleagues character is discouraged which is not the case with many other companies around.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Too much retrenchment on the name of cist cutting.

Work Details

It is very relaxed and chilled out.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Professionalist in Gurgaon / Gurugram

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jun 2022

Likes

American Express is always take care of their employees. It is one of the great work platform for everyone. It was privileged to work with AMEX

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There is a lot of politics and management doesn't address my issues. We are living in the world where dog eat dog. Salary was decent. Still I would like to work again with American Express because there some great people.

Work Details

The job is quite interesting! I struggled a bit in the beginning as I joined in lockdown (WFH). I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Master CCP in Gurgaon / Gurugram

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

1.0

Job security

4.0

Promotions

2.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 19 Apr 2022

Likes

The top leadership really thinks about employees. Company supported employees very well during Corona, even during the tough time offered salary hike and support for the employees who had suffered during Corona and their families for employees who passed away

Salary - Good
Promotions - Good

Dislikes

The immediate leaders are full.of arrogNce and don't care about people, 1. Company wishes to be best in consumer services, and their reps have help.them achieve it, but at cost.of work life balance eg: A) Had to beg for holidays for my ring ceremony, after offering to resign was offerrd 5 days leave including 2 weekoffs and Diwa li in between. B) I was on leave and on the day I was about to return back to office my grandmother fell ill, I informed. My TL and his reply was " grandma ka bahana banake chutti chaiye, I told " Icould provide medical papers, his reply "₹100 me Banta hai" C) 2 days later she passed away, I informed that she passed away and I need leaves, his reply "accha nikal li dadi? " and on requesting leaves offered 3 days leaves, D) hearing three days leave my father told ki 10we din Ana and 13vi tak rahena, we would need you then because final right by then had been already completed and even after 3 days leaves were.provided I went to office as I will need the offered 3 days leaves after few days, TL's.reaction seeing me in office " dadi ko Akele Chad ke aa gaya" how sameless" any of my friends who did not even know about this could realize my sorrow seeing my face but.not the TL who knew everything D) after 3 days I could not hold in office I went back to my hometown and he threatened to fire...Read More

Skill development - Poor
Job security - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Stressed

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Fraud Analyst in Gurgaon / Gurugram

Health & Fitness Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

1.0

Skill development

4.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 29 Jun 2022

Likes

Policy , some people are helpful , job security and compensation are more than satisfactory.

Salary - Good
Job security - Good

Dislikes

Politics , favoritism, bias , lack of trust in employees , treated as though you’re in school

Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor

Work Details

Not good

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Master New accounts and Fraud Analyst in Gurgaon / Gurugram

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jun 2022

Likes

Work culture, employee centric company, work life balance, open to ideas and feedback, excellent salary, excellent company policies, great learning opportunities and structure.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

It is excellent. I get ample time for my family and work .

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Product Development Analyst in Gurgaon / Gurugram

Business Intelligence & Analytics Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Aug 2022

Likes

Best culture to work with

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Bonus can be better

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Master Analyst in Gurgaon / Gurugram

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 24 Jul 2022

Likes

Company best compensation and benefits in the industry. Apart from that AMEX provide best services to their clients.

Salary - Excellent

Dislikes

Social Activities.

Work Details

Since COVID work life is good. Company provide all the possible facilities in between that. I am happy to be work here.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Business Analyst in Gurgaon / Gurugram

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jan 2022

Likes

Good work anviroment and culture teammates are supportive and the management is transparent there is a huge cafeteria and gaming arcade for chilling. They give good salary hike and bonus every year for only permanent employee.

Salary - Excellent
Skill development - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

only salary and over time payout difference between permanent and contractual employs. Thats it and everything this good

Work Details

My work life at amex is very good and i learn a lot from amex environment and i learn a lot thing in amex.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Product Manager in Gurgaon / Gurugram

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Jun 2022

Likes

It was a great experience. I worked there for more than 5 years.

Job security - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

A lot of office politics in some teams and they don’t offer great compensation. These are the only two downsides.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 210 American Express reviews submitted by American Express employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if American Express is the right company for you. 73% of ...Read more

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American Express Gurgaon / Gurugram Reviews

American Express Salaries in Gurgaon / Gurugram

Assistant Manager 452 salaries	₹6.5 L/yr - ₹42 L/yr
Business Analyst 377 salaries	₹2 L/yr - ₹27 L/yr
Manager 269 salaries	₹8 L/yr - ₹50 L/yr
Senior Analyst 248 salaries	₹2.2 L/yr - ₹32.5 L/yr
Analyst 201 salaries	₹3.6 L/yr - ₹30 L/yr