AM Infoweb Customer Service Representative Reviews
based on 2 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 24 Apr, 2022
Overall Rating
2.2/5
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Category Ratings
2.2
Company culture
2.2
Job Security
2.2
Salary & Benefits
2.2
Work-Life balance
2.2
Skill development
2.2
Promotions/Appraisal
2.2
Work Satisfaction
AM Infoweb is rated
2.2 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
AM Infoweb is rated
2.2 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
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Popular
Customer Service Representative in
Pune
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Nov 2021
Likes
I had Good Training before taking over the job completely.
Timely Salary, additional perks, and good vibes around.
I am planning to stick around longer than expected.
Dislikes
They constantly pressure people to learn learn and upscale themselves as they have way too many IJP's going on due to the growth of the company and being in the HealthCare domain wanting to promote people internally as the knowledge curve is steep but not everyone is the hurry to build the career.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
Pune
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Apr 2022
Likes
Not a good place to work
Dislikes
Same as above
Work Details
Worst
Similar companies for Customer Service Representative
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Pune
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 28 Oct 2024
Likes
NA
Dislikes
Salary deduction for late login and No sick leave policy only provide 1.5 days paid leave every month nothing elese no room for sickness family emergency it will go as unpaid leave if you don’t have the leave balance
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Pune
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Jul 2024
Likes
Work culture is good. Management is supportive and understanding. Activities and sports culture is good. Currently it's been 16 months for me in company and I lied the company culture and management like how they works and handle the rough situations.
Dislikes
Can improve cafeteria services. Should bring some Indoor games and allow people to play with the permission of respective team leader or manager if they are done with their work and only allow for 30-45 mins max. Ask employee what activities we can host on weekends if they are comfortable. Should host more sports event and they can also try e-sports as well for these kind of activities they can make an announcement and check how employees react and who are interested in it....Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Good environment to work, alot of opportunities, flexible shift timings. Overall a great experience.
Dislikes
NA
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Pune
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2024
Likes
I am working at infoweb company more than 4 year' and it's has been great journey, I have seen progress in myself since I joined and leaned many things , thanks to my management and colleagues who are always helpful.
Dislikes
Na
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Care Executive in
Pune
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Good working environment and growth opportunity
Dislikes
Na
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Pune
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2024
Likes
Growth opportunity and fixed shift
Dislikes
Na
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Pune
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 11 Jul 2024
Likes
I like everything about AM.
Dislikes
There is nothing to unlike in AM.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Associate in
Pune
Full Time
·
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Jul 2024
Likes
Practising several events, accepting feedbacks from each employees and mentors are supportive
Dislikes
Haven't came accross so far
Work Details
Work days: Monday to Friday
(Strict Timings)
Process Associate in
Pune
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Jul 2024
Likes
Good Environment work culture is good, everyone is supportive and helpful
Dislikes
No cons
Work Details
Work days: Monday to Friday
(Strict Timings)
Team Lead in
Pune
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Feb 2024
Likes
Work culture is the best
Dislikes
No dislikes as I am very happy working with the organization
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other AM Infoweb Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Executive in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Dec 2024
Likes
Na
Dislikes
This is the worst organisation i have ever seen till now
I worked with other organisations have 7 years of experience
But experience with this organisation it seems like working in prism rules and regulations have no base
They are not running businesses actually they are running businesses bcoz they can hire and fire someone anytime they want
Staff do jot co ordinates
Late coning penalties feels like working on wages...Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Case Processing Executive in
Pune
Full Time
·
Case processing executive Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Nov 2024
Likes
There is nothing to like about this organisation
Dislikes
The management here is a mess. The incentives for which we work so hard is deducted without even telling us the reason. Whenever you try to complain the higher authorities they will push you to another team and hence there's no stability of work
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Team Lead Operations in
Pune
Full Time
·
Operations Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 Aug 2024
Likes
Amazing management support, sat sun fixed off, no pressure for OT, good growth opportunities salary is the best as compared to other organization,
Dislikes
Lot of activities, games functions for employees which I seldom don't like ,every thing else is fine however definitely people likes those as well
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Case Processing Executive in
Pune
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Jul 2024
Likes
A M offers a good salary than compared in market.
Dislikes
The company culture is not at all good. No job security. Toxic work environment. We have to be in office at any cost even if we are ill or in any situation. Manager does not support and a hell lot of things.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Claim Processing Executive in
Pune
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 25 Jul 2024
Likes
Nothing
Dislikes
Everything is flawed. Very bad culture. No appraisals. No incentives. No growth. The processes shut down randomly. No job security. Bad infrastructure, not even a washroom outside the production floor. Cafeteria is only namesake. It's actually only a smoking zone with nothing 'okay' to eat
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Processing Executive in
Pune
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Jul 2024
Likes
The work environment is good to work in. Helpful team members and management. Our management encourages us to participate in learning and development. Everyone celebrates all occasions with enthusiasm and harmony.
Dislikes
Transport service can be a bit better.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Processing Executive in
Pune
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 30 Jun 2024
Likes
Nothing
Dislikes
Poor management, no paraller balance between management and people, zero vision, low salary very high work, incentive parameters are very poor, no understanding between quality team and agent, every Last week of the month there is gage for incentives, overall very poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Pune
Full Time
·
Business Process Quality Department
3.0
Overall Rating
3.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 01 Jan 2025
Likes
One thing that I love about AMI is that they believe in continuous learning and development. Lots of growth opportunities.
Dislikes
There are lots of things that I dislike about AMI, too strict about hygiene and the company is bleeding in terms of attrition. Freshers are hired to monitor agents and QA's which is also a part of KPI's.
People also ask about AM Infoweb's Customer Service Representatives
How is AM Infoweb to work for?
AM Infoweb is rated 2.2 out of 5, based on 2 reviews by employees on AmbitionBox.
AM Infoweb is known for Company culture which is rated at the top and given a rating of 2.2. However, Company culture is rated the lowest at 2.2 and can be improved. To know first hand how it is like to work at AM Infoweb read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at AM Infoweb?
According to AmbitionBox ratings, AM Infoweb employees rate its salary and benefits as 2.2 out of 5. You can know more about AM Infoweb Salaries at AmbitionBox
How is the work culture at AM Infoweb?
Work culture is rated 2.2 at AM Infoweb by 2 employees. While job security is rated 2.2 and work-life balance is rated 2.2 at AM Infoweb. Read detailed reviews by employees of AM Infoweb on AmbitionBox.