Alorica Senior Customer Support Executive Reviews

Likes

None. Nothing..not much

Dislikes

Everything. ........na

Likes

Infrastructure was good

Dislikes

Very less salary, full work pressure, worst Management, worst clients, No Job security at all

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

They don't pay your final settlement and also they don't have a proper cab facility there are lot of favourism inside the work space.. All over you will have a terrible experience

Likes

Pretty much nothing at this moment

Dislikes

Toxic environment work culture inside politics

Likes

No proper manager

Dislikes

Simply waste

Likes

Work from home

Dislikes

Worst management

Likes

Company is Good but the management has made it Worst. Completely disgusting management.

Dislikes

Disgusting management,

Likes

Its quite good company

Dislikes

Shifts will be changing and no week off on Saturday sun

Work Details

Work policy: If we score well permanent work from home

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Pleasant

Dislikes

Due to health issue I needed day shift or UK shift but HR informed to leave immediately any opportunity their will revert back till now nil response. Relieving letter after follow up with mails this week I have received Still looking forward to work in Alorica Thank you

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Focused only on freshers, experienced do not get much from here.

Dislikes

There is no window of opportunities through IJP's. For the experienced, they deny the IJP's keeping some exceptional reasons into picture like sick leaves. There is not good client relationship, Hire's for Amazon, but not much incentives and goodies as expected can try for Amazon directly instead of being a part of this company. Overall, not a great place to work permanently, for temporary reasons its a " YES ". Please be aware if you get into this company as a B.Tech or B.E Graduate. They say that they would be hiring you for a IT technical voice process. However, after the training they choose only a limited candidates like 5 out of 20. The others they will attract you for an other process s they need people for the other process. There are plenty of companies doing better in this aspect please choose them instead of choosing Alorica. When you join they would say that we got Work From Home opportunities that is a complete lie....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

I didn’t like

Dislikes

During my maternity leave they asked me to quit and join back when I’m okay to rejoin they sent all my paperwork and when I went to join back they said no rehiring for me

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The only thing which I liked here that I was able to set up my own team

Dislikes

Everything. There promotion and appraisal sucks. They do not answer any questions when asked about non hike. There are bunch of senior management who do not bother about employees. There is no positive feedback process. You are sent stinkers without actual feedback. They only give benefits to the ones who call into their feet

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Word of mouth is still the most effective tool, employee word can either make or break your brand.

Dislikes

#wrongful #termination #toxicity #harassment in work #abused by fellow #zero contributors #HR #worstHRTeam #worst management

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I liked the environment and the ambience we used to work. I liked the recruitment process and team which convinced me to join Alorica

Dislikes

I faced many issued with the Alorica Management team. It was a terrible-terrible experience with the HR and the Team lead were of no use. And most important thing, people working above our designation were least helpful when we needed them.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Excellent place to work. Great management and managers.

Dislikes

No dislikes

Likes

Rapid Growth, infrastructure

Dislikes

Poor Management and administration

Work Details

Work days: Rotational Shift (Flexible Timings)