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3.1

based on 628 Reviews

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Alorica Customer experience Executive Bangalore / Bengaluru Reviews

Updated 23 Feb, 2025

Overall Rating

3.3/5

based on 11 reviews

Rating distribution

3 (27.3%)

1 (9.1%)

3 (27.3%)

1 (9.1%)

3 (27.3%)

Category Ratings

3.5

Salary

2.9

Job security

2.9

Work-life balance

2.9

Skill development

2.8

Company culture

2.5

Promotions

2.5

Work satisfaction

What employees say about Alorica?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Strict (4.30am - 1.30pm)

25% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

4 reviews

2.9

Rated by Men

7 reviews

Alorica is rated 3.3 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Alorica is rated 3.3 out of 5 stars on AmbitionBox, based on 11 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Customer experience Executive in Bangalore / Bengaluru

Full Time

Other Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 23 Feb 2025

Likes

Company culture - Excellent

Dislikes

Skill development - Poor
Job security - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Customer experience Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 19 Feb 2025

Likes

Salary - Good
Job security - Good

Dislikes

Promotions - Bad
Work satisfaction - Poor
Company culture - Poor

Overall Rating

Customer experience Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 09 Feb 2025

Likes

Company culture is good

Salary - Excellent
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Customer experience Executive in Bangalore / Bengaluru

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 15 Jan 2025

Likes

Very good company

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

No dislikes only the rotational shifts, week offs and one way cab facilities

Customer experience Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 19 Aug 2024

Likes

Nothing much only the workspace is good

Salary - Good

Dislikes

There are many things to be changed in the company policy as with the provided equipment’s we employees are struggling to achieve the targets.

Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Customer experience Executive in Bangalore / Bengaluru

Full Time

IT Support Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 02 Aug 2024

Likes

I liked the environment and the ambience we used to work. I liked the recruitment process and team which convinced me to join Alorica

Dislikes

I faced many issued with the Alorica Management team. It was a terrible-terrible experience with the HR and the Team lead were of no use. And most important thing, people working above our designation were least helpful when we needed them.

Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer experience Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Jun 2023

Likes

Nothing

Dislikes

Everything just sucks, you never feel like an employee here , you're treated like a slave , please spare your dignity and try concentrix or Amazon

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Alorica.

Customer experience Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 02 Jul 2023

Likes

People

Salary - Good
Skill development - Good

Dislikes

Shift timings keep changing

Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer experience Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Dec 2023

Likes

It is a well behaved organisation

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotions are not satisfactory

Customer experience Executive in Bangalore / Bengaluru

Full Time

Non Voice Department

1.0

posted on 05 Feb 2024

Overall Rating

Customer experience Executive in Bangalore / Bengaluru

Full Time

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Dec 2023

Likes

Nothing

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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More about working at Alorica

HQ - Irvine, California, United States Of America
BPO
1k-5k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Alorica reviews submitted by Alorica employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Alorica is the right company for you. 50% of employees reported the worki...ng days at Alorica as Rotational Shift. 0% employees reported the work timings at Alorica as . Read more