Accenture Service Desk Associate Reviews

Likes

Company is good for salary but work life balance is too bad working hours is too long no fixed time daily working hours should be more than 12 hours.

Dislikes

Work life balance , no social Indian culture festivals celebration on any occasions this is too bad

Work Details

Work policy: Depends on the process or management

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I don't like

Dislikes

Always give additional work like take interviews and provide training to juniers. Its very difficult to work with client and this additional work. Policy are not clear changing day by day

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Some good opportunity to learn new skills. But you will have to save time at your own responsibility after completing all works in the Project.

Dislikes

No work life balance. At Kolkata location worst leave policy. You won't be allowed to take sick leave otherwise they will deduct half day salary for one day sick leave.

Work Details

Work policy: 2 days/week from office

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

It was good experience working with Accenture, learned a lot of things professionally, personally during my tenure in this organisation.

Dislikes

No as such, but from last two years there are less hikes and promotions opportunities, and think this is the main reason for needy people’s to switch the organisation.

Likes

Good at good experience to join form level 9 and above.

Dislikes

No proper management to give promotions and appraisals. For many years you may stay with same salary and on same career level.

Work Details

Work policy: Depends on the management

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Accenture's innovative tech environment, inclusive culture, and commitment to professional growth make it an exciting workplace. They offer diverse projects, global reach, and the chance to make a significant impact. Sounds like a dynamic and inspiring place to be!

Dislikes

Some employees at Accenture mention challenges with work-life balance due to high workloads, salary hikes that may not match market standards for long-term staff, and slow decision-making due to bureaucratic processes.

Work Details

Work days: Monday to Friday

Work related travel: This is a desk job.

Likes

It provides the flexibility in working from home, and some project only requires 5 days a month in office with team dinner

Dislikes

Projects are very less , we have to be in Bench for long time , noone will approach us to put in a project if we are hardlock to any training incubation projects , those incubation project are not billable , hence it will affect our variable pay and monthly performance.

Likes

There is lots of work, and many things to learn.

Dislikes

Doing Hard and smart work will not provide carrier growth, only maintaining Yes boss and gossip can help carrier growth.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Salary is good and always on time. Certain people are good but mostly evil.

Dislikes

Most of the things are to be disliked in Accenture. Like their managers thinks they own you. They hire some mediocre as a TL and never give chance to a deserving candidate. They promote based on their benefits and not based on the employees good work.

Work Details

Work policy: Monthly basis.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Wellness points evey year we get 5000 points

Dislikes

Management was toxic especillay in centrifuge process mangers and trainers and leads are unprofisinals, especially team lead surya is one of worest lead i have ever seen, in my 4 years of experience

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing except the office location was near to my home so it was less travel time

Dislikes

Hired as team manager and i was asked to do doer level job Too much politics Managers are needed to have people management skills New people managers are sidelined and old employees are given priority and consideration Bonus is pathetic it just in paper to foot on the name of CTC while offering

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Learn new things in the initial stage.

Dislikes

Too much work load No work life balance Too much biased/partial to few people No proper grading system No growth and promotion opportunities even after investing 4-5 years in the organisation

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I have joined last year only in September. Until now work was okay.

Dislikes

The account am part of is making their own rules to follow on top of organisation rules for RTO. Also no transparency in work and team, we were asked to login and work for more than 10 hours. We were asked to go to office in day time and complete 6 hours in office and then come back home and login again till 10:30 to support client.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The Major Pros of Accenture is it's perks and attractive salary for which every employee crave for. Growth and learning is also captivating.

Dislikes

As I was in Customer Support, maybe due to this profile there is no work from home or hybrid culture, or any work life balance. This is totally personal comment and thought on this. Otherwise everything was good in working with Accenture.

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

Nothing at all. Worst company to work in mostly office politics happens there.

Dislikes

Everything including there work policies and employees management.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There are some good projects with many opportunities to work on new tech.

Dislikes

1. Lots of untalented folks on-shore are just doing assistant jobs with inflated tech role titles, this puts all the pressure and work on clients and the off-shore teams. Management expects you to work >12+ hours a day if you are in a senior/lead role to offset the incompetence of the on-shore folks. There have been instances where off-shore resources were asked to extend for 16 hours/day. 2. There is a lot of petty politics and they follow no clear standards for hiring people for tech roles with a very low standard of interview process. 3. Managers treat senior folks like trading horses and do not care for their aspirations, you are locked to projects without any interviews or alignment with the tech skills under the pretext of organizational requirements and are forced to work. 4. HRs do not reply/respond to any employees unless you contact them through your People Leads or Managers. They tend to dismiss employee's concerns, simply reiterating management's perspective. 5. There is a significant discrepancy between the variable compensation mentioned in the offer letters and the actual amount disbursed by the payroll. 100% of LVB earned is never going to be >50% of your LVB mentioned in your offer letter....Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.