AmbitionBox
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Insights from employee reviews on AmbitionBox
60% employees reported
40% employees reported
60% employees reported
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3 reviews
3 reviews
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Operations Support Department
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Overall best. Transport team, Facilities and work culture, colleagues, managers, team leaders and cafeteria everything I loved, I really miss working in 24 7.ai ...still life has to move on
Early morning login people do not have much option on food, lot of politics and favouritism. Pay is less and they ask to extended on daily basis even though they pay for it. It should be our choice to extend or not
Excellent
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success, Service & Operations - Other Department
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👎 there is nothing to be liked
👎they don't care about employees.
Full Time
Voice \/ Blended Department
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Some process are really give work satisfactory....
Sometimes they expect us to work on others behalf... And IJP is very slow or very less chances are there..
Full Time
Procurement & Purchase Department
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Good environment whether it is manager or hr or people arround you. Everyone are supportive.
More growth and opportunities needed especially for tenured ones and salary is less especially for experienced and need to provide good medical facilities like ESI or other similar services for health benefits.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
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Full Time
Operations Department
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I don't like
Everything about work culture
Operations Support Department
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Company's environment, fun, higher authorities, support staff. Etc
Some particular Projects, work Pressure n stress, etc..
Bit Stressful about the project we work on but it needs that work flow to be at top in our project. Organization is awesome!
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Fun n extra Curricular activities.
Software Department
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Environmental
Politics
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Cec Department
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The best.....
All was good apart from my payout
Was awesome
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Top trending discussions
Full Time
Customer Success Department
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Nothing, time waste of time to work in this company.
Increments, Salary, Promotions and a lot of politics on the floor. Where team leaders will only support the people who are their favorites.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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This is the best place to work when it comes to the youth who are going to start their career. You get to learn from basics and the corporate culture. Eventually you also get opportunities to showcase your talent and grab the positions you are interested to get into.
There is nothing to dislike about the company but a decent hike to the employees would make more people to join this org
Work policy: NA
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Flexible shifts Flexible rotational offs
Salary will never grow even if you work for 5 years, do not consider appraisal of 1k as a growth No work life balance, people do donkeys work for a slice of bread No outings, no bonuses Incentives became like shit
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Full Time
Non Voice Department
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Full Time
After Sales Service & Repair Department
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Full Time
Customer Success, Service & Operations - Other Department
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One of the best thing is got very good TL and manager
You don’t get salary hike even after year or 2 year of experience u get only 1-2k
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Environmental and cab facility
Shift times salary issue and hike was not done
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Work days: Rotational Shift (Strict Timings)
Full Time
Operations Support Department
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Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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The work culture at 24/7.ai is excellent. 24/7.ai is best for the candidates who have completed their 12+(Intermediate or Diploma). Good atmosphere at company.
Rotational shifts and weekoffs Less pay Job satisfaction Not recommended for graduates
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Mostly work culture and people
In my point of view, salary is the biggest concern here and it's not good to maintain the same basic salaries even though we're tenured more than 5 or 10 years or above.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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Asme & managers were pretty helpful . Separate Cafeteria & pantry .
Don't think they will give you leave . Eventhough ur asking for sickleave they want it to be scheduled 🤡 as if you vomited or fell concious. Other day if you get medical reports on time . They grant you leave .
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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No one has informed that there will ramdown while the time of interview and now they have removed me from job and now I have a salary issue.
Everything from HR, Managers and policy
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Voice process and non voice process Department
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The company culture work like balance and opportunities for growth
According to review and insights from employees some common dislikes about working at a 24/customer service role including related with angry or demanding customer long hours demanding shift limited carrer growth potential with in the role repetitive tasks high pressure to meet performance metrics and sometimes feeling like you have little control
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Some of the facilities available are good
Target process A lot of office politics in Target process. The top management is known for cornering people who's not in their favourite list. Not preferable for female employee's, they give less care about safety. Target process in 24/7 is not at all preferable, very toxic environment. Somebody who smokes and drink with management can easily survive there, or else it's hard to keep up in the work culture....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good
Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only
Full Time
Customer Success Department
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Trainers are amazing
Management in AT&T is very bad, they don't value the performers, people who are close to the management are lucky ones.. People who perform continuously but are not close with management have no value.. Social media is a peaceful process when it comes to client, but the management in social media of AT&T are biased, they don't valuethe efforts of supervisors, managers and agents as well. If u want to work and grow in social media then learn how to hold the bucket of the management...Read More
Work days: Rotational Shift (Strict Timings)
Full Time
Voice / Blended Department
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It was all good experience to work with the organization but they were promises which made during the training. Bonuses and perks will be given but they were never ever given and also their is religion biased leaders within the organization.
They promise but never implement on it.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Cab facility AC all time Inside GYM Inside medical staff Inside library Decent hygiene maintained Jackpot spin the wheels.
Coffee machines are worst and only 2 biscuits brands which feels super cheap. No choice to choose the sugar content in coffee or hot brewages. Need coffe?? Get sugar along with it. However for higher authorities they have separate floor with all good coffee and tea bags with quality snacks. Old and uncomfortable chairs with dust on chairs sometimes and even on keyboard and mouses. Most systems don't have proper screws placed in or with damaged system handles. Employees struggle with finding working headsets and even sometimes fully functional keyboard and mouse. No mouse pads provided and no camera works inside so anyone can steal your mouse pads and get away with it. Medical claim is a joke. Never claimed as the person only will not be there the time we go. Bunker rooms are there but need TL to be there to sign, to which TLs refuse and its worst feeling. Sometimes targets seems unavailable....Read More
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
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AmbitionBox has 8 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 60% of employees r...eported the working days at 24/7 Customer as Rotational Shift. 60% employees reported the work timings at 24/7 Customer as Strict timing. Read moreWNS
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