24/7 Customer is rated
3.6 out of 5 stars on
AmbitionBox, based on 21 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
24/7 Customer is rated
3.6 out of 5 stars on
AmbitionBox, based on 21 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in 24/7 Customer Digital Advisor Reviews
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21 reviews found
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Popular
Digital Advisor in
Bangalore urban
Operations Support Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 18 Apr 2022
Likes
Cab facility, incentives, process security, colleagues, supportive team mates, cafeteria.
Dislikes
More pressure and less salary, many metrics to earn incentives, pressure is too much.
Work Details
Bread and butter for life, team mates supportive but pressure is high.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Digital Advisor in
Shillong
Full Time
·
Other Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 25 Aug 2024
Likes
Friends and the way the company take care of their employees
Dislikes
Micro management
Work Details
Work policy:
We need to work from office 1 week only when required
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
They will remove people when there the sales peak ends.
Digital Advisor in
Hyderabad / Secunderabad
Full Time
·
Other Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 09 Sep 2023
Likes
Nothing to like
Dislikes
Nothing to like
Work Details
Work days: Rotational Shift
Work related travel:This is a desk job.
Digital Advisor in
Bangalore / Bengaluru
Contractual
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 16 Dec 2024
Likes
24 7.ai made employees feel safer and the security for women are really good 👍 helping employees understand their strengths and weaknesses, and improving their overall satisfaction
Dislikes
I don't think there is a dislike but they can improve more in flexible timings.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Digital Advisor in
Hyderabad / Secunderabad
Full Time
·
BD / Pre Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2023
Likes
Culture work balance time
Dislikes
Shift shift shift shift
You are reading trusted reviews. Keep reading to find out more about
24/7 Customer.
There was a good ambience.. I loved my work itself as I was handling us customers as we know how they will be to handle...
Dislikes
Canteen
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Digital Advisor (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 10 Jul 2023
Likes
Great place to work
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Digital Advisor in
Hyderabad / Secunderabad
Contractual
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 May 2023
Likes
Nothing to like about the company
Dislikes
hectic work schedule with low salary and work pressure with rude managers
Digital Advisor in
Hyderabad / Secunderabad
Customer Service Support Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Apr 2022
Likes
I like the company joining part which is amazing fun and learning at the time of joining to enhance the knowledge and sharp your skills.
Dislikes
One thing I dislike about the company rules that if customer get upset with someone else mistake we have to apologise for that and work load every six months there is too much pressure of the customer and other side managers and TL pin you to get good scores from your side if you get 99 %, no they need 100% every time supervisor scolding you..
Work Details
Excellent, I am very much interested to take chats and solve the customer queries, while doing this I myself get satisfaction feel proud I have help someone in presence of job. Overall good experience worked with 24.7ai.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Digital Advisor in
Hyderabad / Secunderabad
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Jun 2022
Likes
Waste of time
Dislikes
Everything even working environment
Work Details
Sucks
Work days: Rotational Shift
(Flexible Timings)
Digital Advisor in
Hyderabad / Secunderabad
Customer Service Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 28 Jan 2022
Likes
Everything is perfect. One times they will make us to work more and they will not pay for the work we deliver.
Dislikes
More work less salary
Work Details
Good
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Digital Advisor in
Hyderabad / Secunderabad
Digital Interactive Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 01 Nov 2020
Likes
This has been a great opportunity for me, I love this company and work, they make it simple and easy for you and they review your work, give feedback's, tell you how to improve, help you in every aspect everything is pretty great at this company in case of work.
Dislikes
Graveyard shifts have no allowances, I really didn't like that. I had to sacrifice all of my sleep and yet get the same amount. This is very dissapointing for all my colleague's and me we've discussed to ask or raise a request on this but it was not so successful.
Work Details
Excellent, I love it
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Digital Advisor in
Hyderabad / Secunderabad
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 May 2021
Likes
Good work environment and culture. Teammates are supportive and the management is transparent.
Dislikes
The only thing is salary
Work Details
I learnt everything on the job. I got a chance to wear multiple hats and that helped me get a taste of different roles within the same team.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Digital Advisor in
Hyderabad / Secunderabad
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 26 Mar 2021
Likes
I felt like second home while working for 24/7 all ppl around were helpful positive and encouraging I loved working in such positive environment I would love if I get any opportunity again to work with 24/7
Dislikes
Only I feel I would have got second chance
Work Details
Amazing
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Digital Advisor in
Bangalore / Bengaluru
Customer Relations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 25 Jun 2020
Likes
They aren't supporting in any kind of problem or with the current pandemic
Dislikes
No appraisal no job security
Work Details
Digital advisor
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Digital Advisor in
Bangalore / Bengaluru
Digital interaction specialist Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 12 Mar 2019
Likes
Friendly work environment
Dislikes
NA
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Digital Advisor in
Bangalore / Bengaluru
Preschool & Primary Education Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 02 Aug 2018
Likes
Work environment , benefits
Dislikes
Na
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
People also ask about 24/7 Customer's Digital Advisors
How is 24/7 Customer to work for?
24/7 Customer is rated 3.6 out of 5, based on 21 reviews by employees on AmbitionBox.
24/7 Customer is known for Company culture which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 2.9 and can be improved. To know first hand how it is like to work at 24/7 Customer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at 24/7 Customer?
According to AmbitionBox ratings, 24/7 Customer employees rate its salary and benefits as 3.1 out of 5. You can know more about 24/7 Customer Salaries at AmbitionBox
How is the work culture at 24/7 Customer?
Work culture is rated 4.0 at 24/7 Customer by 21 employees. While job security is rated 3.9 and work-life balance is rated 3.3 at 24/7 Customer. Read detailed reviews by employees of 24/7 Customer on AmbitionBox.
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