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24/7 Customer Team Lead Operations Reviews

Updated 29 Dec, 2022

Overall Rating

4.0/5

based on 27 reviews

Rating distribution

5

11 (40.7%)

4

6 (22.2%)

3

1 (3.7%)

2

6 (22.2%)

1

3 (11.1%)

Category Ratings

4.2

Job security

4.1

Skill development

4.0

Company culture

3.8

Work-life balance

3.7

Promotions

3.7

Work satisfaction

3.3

Salary

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

81% employees reported

Flexible timing

65% employees reported

No travel

67% employees reported

View more detailed insights

Gender based rating

2.1

Rated by Women

2 reviews

3.7

Rated by Men

23 reviews

24/7 Customer is rated 4.0 out of 5 stars on AmbitionBox, based on 27 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

24/7 Customer is rated 4.0 out of 5 stars on AmbitionBox, based on 27 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in 24/7 Customer Team Lead Operations Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

27 reviews found

Sort by: Popular

Team Lead Operations in Bangalore / Bengaluru

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 14 Dec 2021

Likes

Work-life balance, Medical insurance for family members, 2 Way cab facility, Spacious cafeteria and Infrastructure.

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Slow growth opportunities, Seldom hike during appraisals (even for those who are Excellent & Outstanding) and HR's less interaction/one-on-one's especially, with Supervisors.

Work Details

The job was very interesting. You'll have a family feeling at the workspace. Quickly adapted to work in the night hours. Achieving targets was easy. To make extra bucks, you need to outperform and thats a bit challenging.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 09 Jan 2022

Likes

Na

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Fantastic organisation

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Nov 2021

Likes

Work culture, training and development.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Team Lead Operations in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 29 Dec 2022

Likes

Nothing much.

Dislikes

Too much of politics. All the surveys regarding employee satisfaction are influenced. If you want to know how loopholes of the system are utilized and people are exploited, this company is the best best example

Salary - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

4.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 29 Jan 2020

Likes

A lot of learning options, a lot of fun activities, sports and one would get a lot of exposure only if you work with the right boss.

Skill development - Good
Work-life balance - Good

Dislikes

Worked in the company for almost a decade, It was all fine until cost cutting came into the picture in the second quarter of 2018. Thousands of employees lost incentives (Half of the monthly pay), PF was not structured in the actual way it was supposed to be. Growth opportunities became nill and ramp downs after ramp downs, Huge programs were shut, not so employee friendly policies and the list goes on....Read More

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad

Work Details

Operations

Work days: Rotational Shift (Strict Timings)

Read 24/7 Customer Team Lead Operations Reviews based on locations

4.5

Bangalore / Bengaluru

(13)

3.4

Hyderabad / Secunderabad

(11)

Team Lead Operations in Hyderabad / Secunderabad

Technical Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Jun 2022

Likes

Na

Dislikes

No recongnition for tenurity

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Terrible

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Bangalore / Bengaluru

Customer Service Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Apr 2022

Likes

The 5 values of the organization; Result, Respect, Team Work, Transparency, Ownership.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

None

Work Details

Enjoy my work. Best environment and best people to work with.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

Team Lead Operations in Hyd

Tech Ops Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Dec 2021

Likes

24/7 is not an organisation it's an emotional connect, i personally feel the company is my second family and my first job is with 24/7 my managers and my leaders who guided me with the future outlook and supported as well, career growth is very quick and one thing I love in this company is my upper level managers and leaders.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Next level

Work timings: Flexible Timings

Discover interview dos and don'ts from real experiences

Team Lead Operations in Hyderabad / Secunderabad

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 12 Oct 2021

Likes

Its a great company which shows you a way forward specially for beginners. You will definitely see a growth opportunity, many things to learn.

Skill development - Excellent
Job security - Excellent
Promotions - Good
Company culture - Good

Dislikes

Salary/appraisals are too low when compared to market place.

Salary - Poor

Work Details

I joined as executive, promoted to SME post which team lead for 3 years. Overall experience is 6 years 2 months.

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Employee Benefits

Music at work place

Team Lead Operations in Bangaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 11 Aug 2021

Likes

Overall good

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Na

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Team Lead Operations in Karnataka

Operations Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 03 Oct 2021

Likes

It's really a great place to work!

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Hike is the only concern

Salary - Poor

Work Details

It's awesome, you get to know the worth of it only when you join a different company

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Hyderabad / Secunderabad

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

3.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 01 Feb 2022

Likes

Job Security

Dislikes

Very pathetic when it comes to salary and hike and they use like robots and once process got settle they will ignore all the hard work done and no growth only and lot of politics and few hops and managers are threat to work there because of their egos and not understanding the pain of employees and ask them to work like robots where they enjoy and loving the pain

Salary - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Bad

Work Details

Terrible, they use and throw once process get settled

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Bangalore / Bengaluru

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2020

Likes

It's a fantastic organization to work for and it has all the necessary tools to develop and take individuals to next level

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

I'm a team leader for Optus and it's been a sweet experience so far

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Hyderabad / Secunderabad

Business Intelligence & Analytics Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

2.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Oct 2021

Likes

One of the worst companies to work for

Dislikes

Personally didn't like the work culture and the nepotism attitude of the higher management. No job security and work life balance was zilch

Skill development - Poor
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

I am glad that I am out of 24-7

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Bangalore / Bengaluru

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Jun 2019

Likes

They care about you... Genuinely...

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary structure could be better...

Work Details

I love my job...

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Mar 2019

Likes

People in higher positions

Skill development - Excellent
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Everything else apart from the people here

Salary - Bad
Promotions - Poor

Work Details

Boring when I'm not learning anything new.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Team Lead Operations in Hyderabad / Secunderabad

bpo Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 May 2019

Likes

Great to work here

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

Work Details

exciting

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Bangalore / Bengaluru

Compensation & Benefits Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 14 Feb 2019

Likes

NA

Skill development - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

NA

Salary - Poor
Work satisfaction - Poor

Work Details

NA

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Team Lead Operations in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Apr 2020

Likes

Work culture

Skill development - Good
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Politics

Work Details

Good

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Team Lead Operations in Bangalore / Bengaluru

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Mar 2019

Likes

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Excellent

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HQ - San Jose,California, United States
Software Product
5k-10k Employees (India)
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People also ask about 24/7 Customer's Team Lead Operationss

How is 24/7 Customer to work for?

24/7 Customer is rated 4.0 out of 5, based on 27 reviews by employees on AmbitionBox. 24/7 Customer is known for Job security which is rated at the top and given a rating of 4.2. However, Salary is rated the lowest at 3.3 and can be improved. To know first hand how it is like to work at 24/7 Customer read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at 24/7 Customer?

According to AmbitionBox ratings, 24/7 Customer employees rate its salary and benefits as 3.3 out of 5. You can know more about 24/7 Customer Salaries at AmbitionBox

How is the work culture at 24/7 Customer?

Work culture is rated 4.0 at 24/7 Customer by 27 employees. While job security is rated 4.2 and work-life balance is rated 3.8 at 24/7 Customer. Read detailed reviews by employees of 24/7 Customer on AmbitionBox.

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24/7 Customer Team Lead Operations Reviews by Locations

24/7 Customer Team Lead Operations Bangalore / Bengaluru Reviews
24/7 Customer Team Lead Operations Hyderabad / Secunderabad Reviews

24/7 Customer Reviews by Designations

24/7 Customer Digital Interaction Advisor Reviews
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24/7 Customer Digital Interaction Executive Reviews
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24/7 Customer Team Lead Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 27 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 81% of employees ...reported the working days at 24/7 Customer as Rotational Shift. 65% employees reported the work timings at 24/7 Customer as Flexible timing. Read more

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24/7 Customer Team Lead Operations Reviews

24/7 Customer Office Photos

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24/7 Customer Team Lead Operations Salary

based on 118 salaries

Unlock

₹3.5 L/yr - ₹8 L/yr

At par with the average Team Lead Operations Salary in India

View more details

Employee Benefits for 24/7 Customer Team Lead Operations

Office cab/shuttle

2 total responses

Health insurance

1 total response

Job/Soft skill training

1 total response

Cafeteria

1 total response

View All

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