24/7 Customer is rated
3.5 out of 5 stars on
AmbitionBox, based on 118 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
24/7 Customer is rated
3.5 out of 5 stars on
AmbitionBox, based on 118 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in 24/7 Customer Advisor Reviews
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118 reviews found
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Popular
Advisor in
Bangalore / Bengaluru
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 31 Mar 2020
Likes
Working at 24/7.ai is pretty good, the best part is once u get into to the process, u will job security. They will not just throw you out for simple reasons. They do their best to keep you in the organization unless there is a NNB.
Dislikes
Compensation is decent, but the growth is very slow and again it depends on the process you are in. There are chances they will put you to different process when the process u are in doesn't require you. In such cases, you will have to go with all the training stuff again, and you will have to start from first to achieve your incentives (ECOP) tier.
Work Details
I have worked here for 1 year and 8 months. I have spent a really good time here, learnt so much. Best part is, all the managers and even the process head will always be approachable. The sad part of this company is, there is no proper hike/bonus yearly.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Employee Benefits
Library, sports, health insurance.
Advisor in
Hyderabad / Secunderabad
Full Time
·
Marketing Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 25 Jun 2024
Likes
I only like about the work and the process.
Dislikes
There are lot of things to be given to the agents like bravo, outing, team dinners and many other incentive plans but still I personally think I am working as a DONKEY!!
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Work related travel: This job involves
Travel Within City.
Advisor in
Bangalore / Bengaluru
Full Time
·
IT & Information Security - Other Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
1.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 04 Dec 2024
Likes
The culture and environment ... Met the best people in my life...
Dislikes
Same work... Boring...
Advisor in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Oct 2024
Likes
Management and environmental is good
Dislikes
Na
Advisor in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Sep 2024
Likes
Nothing
Dislikes
The worse management ever they dont care about employees they only care about their numbers and performance employee should come to work even if he is sick, managers are baised for girls
Advisor in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Aug 2024
Likes
Probably the best thing I liked in my company is environment and management.
Dislikes
Zero work life balance and no job security
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
24/7 Customer.
Work related travel: This job involves
Travel Within City.
Advisor in
Bangalore / Bengaluru
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 07 Feb 2024
Likes
Work life balance, giving equality to all the employees.
Dislikes
Job isn’t secure because they use employees when they need and layoff workers anytime they isn’t requirement without any information to the employees
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Advisor in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 06 Mar 2024
Likes
Good salary for fresher
Dislikes
Toxic work culture and work life balance is out of the box.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Advisor in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 22 Feb 2024
Likes
There is nothing you will like about this company. A lot of politics and you will only find malayalis will get more advantage
Dislikes
No work life balance, no sleep cycle, mental and physical health will be affected
Work Details
Work days: Rotational Shift
(Strict Timings)
Advisor in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 23 Feb 2024
Likes
I like the company as well as the company atmosphere. I have learnt so much things there.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Advisor in
Bangalore / Bengaluru
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Oct 2023
Likes
If you need a job to start career,you don't have any opportunities, options then you can choose 24/7.ai.
Dislikes
Most of things, work culture
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Advisor in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 08 Oct 2023
Likes
Nothing, it was nothing but stress
Dislikes
Everything, prolly that most people who are promoted to the managerial positions are completely useless. I know people that are 15 years old who are much more mature.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Advisor in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 Nov 2023
Likes
Culture fun filled environment and friendly colleagues
Dislikes
Nothing much as such
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Advisor in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 30 Oct 2023
Likes
Experience, carrier growth and safety for female employees, working environment and ambiance looks good.
Dislikes
Less salary
Work Details
Work days: Rotational Shift
(Strict Timings)
Advisor in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 17 Oct 2023
Likes
Good work place to grow ur career.
Dislikes
No tranparacy which is the moto of the company
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Advisor in
Bangalore / Bengaluru
Full Time
·
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Oct 2023
Likes
All managers were co operative and helped me in work life balance and any issues were taken care
Dislikes
NA
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Advisor in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 04 Feb 2024
Likes
Office culture & events. girls are so pretty and beautiful
24/7 Customer is rated 3.5 out of 5, based on 118 reviews by employees on AmbitionBox.
24/7 Customer is known for Company culture which is rated at the top and given a rating of 3.8. However, Career growth is rated the lowest at 3.1 and can be improved. To know first hand how it is like to work at 24/7 Customer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at 24/7 Customer?
According to AmbitionBox ratings, 24/7 Customer employees rate its salary and benefits as 3.5 out of 5. You can know more about 24/7 Customer Salaries at AmbitionBox
How is the work culture at 24/7 Customer?
Work culture is rated 3.8 at 24/7 Customer by 118 employees. While job security is rated 3.4 and work-life balance is rated 3.3 at 24/7 Customer. Read detailed reviews by employees of 24/7 Customer on AmbitionBox.