24/7 Customer is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
...
Read more
24/7 Customer is rated
3.0 out of 5 stars on
AmbitionBox, based on 1 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Master Trainer in
Bangalore / Bengaluru
Full Time
·
Tourism Services Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 19 Sep 2023
Likes
It's a very good place for beginners, the organization grooms the young talent by conducting various workshop. Promotions and appraisal are on a lower side.otherwise I would recommend the newbies to be a part of theis vibrant culture.
Dislikes
Promotions and appraisal.
Job security - Poor
Promotions - Poor
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Trainer in
Hyderabad / Secunderabad
Full Time
·
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 12 Mar 2025
Dislikes
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Trainer in
Shillong
Full Time
·
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
3.0
Skill development
1.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 02 Feb 2025
Likes
Nothing
Dislikes
The management Team and their bais opinions
Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Process Trainer in
Bangalore / Bengaluru
Full Time
·
University Level Educator Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 05 Aug 2024
Likes
I am passionate about my job
Skill development - Good
Dislikes
Poor salary and hikes
Salary - Poor
Promotions - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Trainer in
Hyderabad / Secunderabad
Full Time
·
Back Office Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 28 Jul 2024
Likes
Medical policy and leave balance
Dislikes
Partiality leaders are not perfect
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Process Trainer in
Uppal
Full Time
·
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 03 Jul 2023
Likes
A place where you can learn alot. There’s good and bad both. You have to be exceptionally good at what you do to get yourself a promotion else you would be sitttin in the same chair for years
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Partiality by team lead is the worst thing about this organisation.
Process Trainer in
Bangalore Rural
Full Time
·
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 25 May 2022
Likes
The opportunity to brush up skills. I like the addition certification option like Buleprint & Bedrock etc.
Best part of [24]7 in my life is working under Learders like Josh & Eunice.
Skill development - Excellent
Job security - Excellent
Dislikes
An organisation will always have pros and cons. The unprofessional behaviour of a few people - Leaders are meant to manage people not manage grudges (Abigail).
Promotions - Poor
Work Details
[24]7 will always be special to me, as it was my first company. I walked into this company as a little girl who wants to work only for the pocket money for shopping. However, I walked out of this company as a strong woman.
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Trainer in
Hyderabad / Secunderabad
Full Time
·
Corporate Training Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 27 Mar 2021
Likes
Not as stressful as other companies are
Job security - Good
Work satisfaction - Good
Work-life balance - Excellent
Dislikes
Uncertainty about growth, dismal salary hike, quality of people working in the org
Salary - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Process Trainer in
Bangalore / Bengaluru
Corporate Training Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 08 Jul 2022
Likes
Apart from the facilities and the building ambience and the insurance
Company culture - Excellent
Dislikes
The management and the people are horrid to work with a very toxic environment and when it comes to treating people bad they are good at it
Overall i would never recommend anyone to join
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Process Trainer in
Hyderabad / Secunderabad
Training Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 05 Jul 2022
Likes
Great place to work
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Trainer in
Bangalore / Bengaluru
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 01 Oct 2020
Likes
It has opportunities for you to learn and grow
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
It's amazing and it's one of the best place for anyone just starting with their corporate career
Work timings: Flexible Timings
Work related travel:This is a desk job.
Other 24/7 Customer Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Digital Interaction Advisor in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 25 Feb 2025
Likes
The work culture at 24/7.ai is excellent.
24/7.ai is best for the candidates who have completed their 12+(Intermediate or Diploma).
Good atmosphere at company.
Job security - Excellent
Company culture - Excellent
Dislikes
Rotational shifts and weekoffs
Less pay
Job satisfaction
Not recommended for graduates
Salary - Poor
Promotions - Bad
Work satisfaction - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Support Executive in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 17 Feb 2025
Likes
Mostly work culture and people
Skill development - Good
Job security - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
In my point of view, salary is the biggest concern here and it's not good to maintain the same basic salaries even though we're tenured more than 5 or 10 years or above.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Sales Advisor in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
1.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 Feb 2025
Likes
Asme & managers were pretty helpful . Separate Cafeteria & pantry .
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Don't think they will give you leave . Eventhough ur asking for sickleave they want it to be scheduled 🤡 as if you vomited or fell concious. Other day if you get medical reports on time . They grant you leave .
Salary - Poor
Work satisfaction - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Sales Executive in
Hyderabad / Secunderabad
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 31 Jan 2025
Likes
No one has informed that there will ramdown while the time of interview and now they have removed me from job and now I have a salary issue.
Dislikes
Everything from HR, Managers and policy
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Associate Vice President in
Uppal
Full Time
·
Voice process and non voice process Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 28 Jan 2025
Likes
The company culture work like balance and opportunities for growth
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
According to review and insights from employees some common dislikes about working at a 24/customer service role including related with angry or demanding customer long hours demanding shift limited carrer growth potential with in the role repetitive tasks high pressure to meet performance metrics and sometimes feeling like you have little control
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Advisor in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 24 Jan 2025
Likes
Some of the facilities available are good
Dislikes
Target process
A lot of office politics in Target process.
The top management is known for cornering people who's not in their favourite list.
Not preferable for female employee's, they give less care about safety.
Target process in 24/7 is not at all preferable, very toxic environment.
Somebody who smokes and drink with management can easily survive there, or else it's hard to keep up in the work culture....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Digital Interaction Advisor in
Bangalore / Bengaluru
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Dec 2024
Likes
Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only
Promotions - Poor
Social Media Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 19 Dec 2024
Likes
Trainers are amazing
Salary - Excellent
Dislikes
Management in AT&T is very bad, they don't value the performers, people who are close to the management are lucky ones.. People who perform continuously but are not close with management have no value.. Social media is a peaceful process when it comes to client, but the management in social media of AT&T are biased, they don't valuethe efforts of supervisors, managers and agents as well. If u want to work and grow in social media then learn how to hold the bucket of the management...Read More
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Technical Advisor in
Hyderabad / Secunderabad
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 13 Dec 2024
Likes
It was all good experience to work with the organization but they were promises which made during the training. Bonuses and perks will be given but they were never ever given and also their is religion biased leaders within the organization.
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
They promise but never implement on it.
Promotions - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Expert in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
2.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 29 Nov 2024
Likes
Cab facility
AC all time
Inside GYM
Inside medical staff
Inside library
Decent hygiene maintained
Jackpot spin the wheels.
Skill development - Excellent
Job security - Good
Company culture - Good
Work-life balance - Good
Dislikes
Coffee machines are worst and only 2 biscuits brands which feels super cheap. No choice to choose the sugar content in coffee or hot brewages.
Need coffe?? Get sugar along with it.
However for higher authorities they have separate floor with all good coffee and tea bags with quality snacks.
Old and uncomfortable chairs with dust on chairs sometimes and even on keyboard and mouses.
Most systems don't have proper screws placed in or with damaged system handles.
Employees struggle with finding working headsets and even sometimes fully functional keyboard and mouse.
No mouse pads provided and no camera works inside so anyone can steal your mouse pads and get away with it.
Medical claim is a joke. Never claimed as the person only will not be there the time we go.
Bunker rooms are there but need TL to be there to sign, to which TLs refuse and its worst feeling.
Sometimes targets seems unavailable....Read More
Work satisfaction - Poor
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country.
People also ask about 24/7 Customer's Master Trainers
How is 24/7 Customer to work for?
24/7 Customer is rated 3.0 out of 5, based on 1 reviews by employees on AmbitionBox.
24/7 Customer is known for Company culture which is rated at the top and given a rating of 3.0. However, Job security is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at 24/7 Customer read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at 24/7 Customer?
According to AmbitionBox ratings, 24/7 Customer employees rate its salary and benefits as 3.0 out of 5. You can know more about 24/7 Customer Salaries at AmbitionBox
How is the work culture at 24/7 Customer?
Work culture is rated 3.0 at 24/7 Customer by 1 employees. While job security is rated 2.0 and work-life balance is rated 3.0 at 24/7 Customer. Read detailed reviews by employees of 24/7 Customer on AmbitionBox.