24/7 Customer Incident Management Engineer Reviews

Likes

Flexible shifts Flexible rotational offs

Dislikes

Salary will never grow even if you work for 5 years, do not consider appraisal of 1k as a growth No work life balance, people do donkeys work for a slice of bread No outings, no bonuses Incentives became like shit

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Ambience

Dislikes

Salary , work from office

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

NA

Dislikes

Need to provide hybrid policy

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

Food

Dislikes

Everyone works here only for money ideology. A bad system will beat a good person every time.

Likes

👍

Dislikes

Politics and self growth

Likes

Work environment, management, growth

Dislikes

Salary structure, shifts, work from home.

Work Details

Work policy: 3 months work from home, 9 months work from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Because of few Leaders the organisation is going to suffer alot.

Dislikes

Pathetic culture

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Supportive

Dislikes

People not given the right opportunity

Likes

Trainers are amazing

Dislikes

Management in AT&T is very bad, they don't value the performers, people who are close to the management are lucky ones.. People who perform continuously but are not close with management have no value.. Social media is a peaceful process when it comes to client, but the management in social media of AT&T are biased, they don't valuethe efforts of supervisors, managers and agents as well. If u want to work and grow in social media then learn how to hold the bucket of the management...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

It was all good experience to work with the organization but they were promises which made during the training. Bonuses and perks will be given but they were never ever given and also their is religion biased leaders within the organization.

Dislikes

They promise but never implement on it.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Cab facility AC all time Inside GYM Inside medical staff Inside library Decent hygiene maintained Jackpot spin the wheels.

Dislikes

Coffee machines are worst and only 2 biscuits brands which feels super cheap. No choice to choose the sugar content in coffee or hot brewages. Need coffe?? Get sugar along with it. However for higher authorities they have separate floor with all good coffee and tea bags with quality snacks. Old and uncomfortable chairs with dust on chairs sometimes and even on keyboard and mouses. Most systems don't have proper screws placed in or with damaged system handles. Employees struggle with finding working headsets and even sometimes fully functional keyboard and mouse. No mouse pads provided and no camera works inside so anyone can steal your mouse pads and get away with it. Medical claim is a joke. Never claimed as the person only will not be there the time we go. Bunker rooms are there but need TL to be there to sign, to which TLs refuse and its worst feeling. Sometimes targets seems unavailable....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Perfect Organization to kickstart your career. If you are a fresher, 274.ai is the Best place to work and Grow.

Dislikes

Nothing much. I liked everything however if there is something to mention, I would point out the Salary package. However they do conduct Over Time which is an Added Benefit.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

They will approve your leaves including weekdays but once you come back they will say we have approved your leaves now work on 6 days and also force us to extend our shift and if you complain there is no resolution

Dislikes

Every week there is a business requirements and every week they will force u to work for extra days without any pay Their managers will promise something and make you to work and later on they will stand on their own decision

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing, time waste of time to work in this company.

Dislikes

Increments, Salary, Promotions and a lot of politics on the floor. Where team leaders will only support the people who are their favorites.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazing exposure to international markets

Dislikes

Since it is BPO Company there is no growth at a consultant level and skills are confined within the organization on the whole.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

The salary is on time

Dislikes

The company is very toxic, the manager the team leaders are not supportive it is not a great place to work working as an advisor for 8hrs Or more than that but getting paid only ₹1300 in a month

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.