24/7 Customer Assistant Manager Quality Reviews

Likes

This was my 1st job in IT industry and learning many new things and developed in my career.

Dislikes

Poor appraisal which make me to move out after working for long years

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

my only benefit joining the company was having the best trainer

Dislikes

They will fire you within 10 days of joining. I was a FLE qualified trainee pushed out of organization. where they assured the job to people who didnt even clear their assessment. I really felt biased on appearance basis.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Worked there for 2.5 years was not given growth opportunities and The SME was abusive TL did not give a dam about. It was all how you maintain relationship with higher management. Lot of bucketing. TL and SME(mi60) were not supportive and mi60 was abusive. The main reason to leave job is mi60 who abused and harrassed.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Not applicable everything is perfect

Dislikes

Not applicable everything is perfect

Work Details

Work days: Rotational Shift (Flexible Timings)

Likes

The work environment

Dislikes

The Cafeteria

Likes

Yeah it's excellent and good environment

Dislikes

There is no dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves International Travel.

Likes

Very good environment and culture. Extremely supportive and good Superiors. Very good employee friendly policies. Well designed unskilling plan and trainings provided at every level. Amazing place to work.

Dislikes

NA

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

None......

Dislikes

Work safety is not there.

Likes

No one has informed that there will ramdown while the time of interview and now they have removed me from job and now I have a salary issue.

Dislikes

Everything from HR, Managers and policy

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

The company culture work like balance and opportunities for growth

Dislikes

According to review and insights from employees some common dislikes about working at a 24/customer service role including related with angry or demanding customer long hours demanding shift limited carrer growth potential with in the role repetitive tasks high pressure to meet performance metrics and sometimes feeling like you have little control

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Some of the facilities available are good

Dislikes

Target process A lot of office politics in Target process. The top management is known for cornering people who's not in their favourite list. Not preferable for female employee's, they give less care about safety. Target process in 24/7 is not at all preferable, very toxic environment. Somebody who smokes and drink with management can easily survive there, or else it's hard to keep up in the work culture....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good

Dislikes

Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only

Likes

Trainers are amazing

Dislikes

Management in AT&T is very bad, they don't value the performers, people who are close to the management are lucky ones.. People who perform continuously but are not close with management have no value.. Social media is a peaceful process when it comes to client, but the management in social media of AT&T are biased, they don't valuethe efforts of supervisors, managers and agents as well. If u want to work and grow in social media then learn how to hold the bucket of the management...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

It was all good experience to work with the organization but they were promises which made during the training. Bonuses and perks will be given but they were never ever given and also their is religion biased leaders within the organization.

Dislikes

They promise but never implement on it.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Cab facility AC all time Inside GYM Inside medical staff Inside library Decent hygiene maintained Jackpot spin the wheels.

Dislikes

Coffee machines are worst and only 2 biscuits brands which feels super cheap. No choice to choose the sugar content in coffee or hot brewages. Need coffe?? Get sugar along with it. However for higher authorities they have separate floor with all good coffee and tea bags with quality snacks. Old and uncomfortable chairs with dust on chairs sometimes and even on keyboard and mouses. Most systems don't have proper screws placed in or with damaged system handles. Employees struggle with finding working headsets and even sometimes fully functional keyboard and mouse. No mouse pads provided and no camera works inside so anyone can steal your mouse pads and get away with it. Medical claim is a joke. Never claimed as the person only will not be there the time we go. Bunker rooms are there but need TL to be there to sign, to which TLs refuse and its worst feeling. Sometimes targets seems unavailable....Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Perfect Organization to kickstart your career. If you are a fresher, 274.ai is the Best place to work and Grow.

Dislikes

Nothing much. I liked everything however if there is something to mention, I would point out the Salary package. However they do conduct Over Time which is an Added Benefit.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.