24/7 Customer Analyst Reviews

Likes

Company is good but they are reducing the incentives as years go by

Dislikes

Job security is very less they hire in flocks like employees are sheep so they can take you out anytime

Likes

Nothing

Dislikes

Everything... Only tamilians are encouraged here and no job security

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work coordination

Dislikes

Inbound calls Hectic

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Infrastructure

Dislikes

Management Way of talking

Likes

Good company with good culture

Dislikes

Less pay compared to market

Likes

Work culture is amazing but not the higher authorities

Dislikes

The toxic and political work culture between managers and agents

Likes

Work culture

Likes

Ambience

Dislikes

Salary , work from office

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Mostly work culture and people

Dislikes

In my point of view, salary is the biggest concern here and it's not good to maintain the same basic salaries even though we're tenured more than 5 or 10 years or above.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Asme & managers were pretty helpful . Separate Cafeteria & pantry .

Dislikes

Don't think they will give you leave . Eventhough ur asking for sickleave they want it to be scheduled 🤡 as if you vomited or fell concious. Other day if you get medical reports on time . They grant you leave .

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

No one has informed that there will ramdown while the time of interview and now they have removed me from job and now I have a salary issue.

Dislikes

Everything from HR, Managers and policy

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

The company culture work like balance and opportunities for growth

Dislikes

According to review and insights from employees some common dislikes about working at a 24/customer service role including related with angry or demanding customer long hours demanding shift limited carrer growth potential with in the role repetitive tasks high pressure to meet performance metrics and sometimes feeling like you have little control

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Some of the facilities available are good

Dislikes

Target process A lot of office politics in Target process. The top management is known for cornering people who's not in their favourite list. Not preferable for female employee's, they give less care about safety. Target process in 24/7 is not at all preferable, very toxic environment. Somebody who smokes and drink with management can easily survive there, or else it's hard to keep up in the work culture....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good

Dislikes

Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only

Likes

Trainers are amazing

Dislikes

Management in AT&T is very bad, they don't value the performers, people who are close to the management are lucky ones.. People who perform continuously but are not close with management have no value.. Social media is a peaceful process when it comes to client, but the management in social media of AT&T are biased, they don't valuethe efforts of supervisors, managers and agents as well. If u want to work and grow in social media then learn how to hold the bucket of the management...Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

It was all good experience to work with the organization but they were promises which made during the training. Bonuses and perks will be given but they were never ever given and also their is religion biased leaders within the organization.

Dislikes

They promise but never implement on it.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.