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Firstsource Solutions

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based on 4.6k Reviews

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Firstsource Solutions Mumbai

Firstsource Solutions Mumbai Office Addresses

2 locations

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Firstsource Solutions Mumbai Ratings

based on 531 reviews

Overall Rating

3.5/5

5

195

4

144

3

80

2

34

1

78

Category Ratings

3.6

Job security

3.5

Work-life balance

3.4

Company culture

3.4

Skill development

3.4

Work satisfaction

3.1

Salary

3.0

Promotions

Firstsource Solutions Mumbai Reviews

Senior Customer Service Associate in Mumbai

Full Time

·

Banking Operations Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

2.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 25 Feb 2025

Likes

Good Company. Specially for B.com graduates(Freshers).Saturday and Sunday fixed off.

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

No Increament in salary Night Shifts in certain process. No skill development. Sudden shift gets change

Salary - Bad
Skill development - Poor
Promotions - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mumbai

Full Time

·

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Feb 2025

Likes

Nothing like it.

Dislikes

There was a lot of politics in that company, only the sycophants and special ones of the manager and team leader got the opportunities, rest all just did work like donkeys, that is why I left that place.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Read all reviews

Firstsource Solutions Mumbai Salaries

based on 2.6k salaries

Designation	Avg Annual Salary	Open Jobs
Customer Service Associate 0 - 4 years exp. · Mumbai (232 salaries)	₹1 L/yr - ₹4.5 L/yr
Starting your career? Discover Firstsource Solutions fresher salaries in India
Senior Customer Service Associate 1 - 8 years exp. · Mumbai (199 salaries)	₹1.4 L/yr - ₹6 L/yr
Login to view exact salary
Starting your career? Discover Firstsource Solutions fresher salaries in India
Customer Service Executive 0 - 5 years exp. · Mumbai (153 salaries)	₹1.5 L/yr - ₹6 L/yr	1 job opening
Starting your career? Discover Firstsource Solutions fresher salaries in India
Senior Customer Service Executive 1 - 8 years exp. · Mumbai (116 salaries)	₹1.9 L/yr - ₹5.1 L/yr
Starting your career? Discover Firstsource Solutions fresher salaries in India
Senior Associate 0 - 7 years exp. · Mumbai (82 salaries)	₹1 L/yr - ₹7 L/yr
Starting your career? Discover Firstsource Solutions fresher salaries in India

Firstsource Solutions Mumbai Jobs

Voice Associate

Mumbai, Mumbai Suburban

1-5 Yrs

₹ 3.25-4.5 LPA

Backoffice Executive

Mumbai Suburban, Mumbai

0-5 Yrs

₹ 1.75-2 LPA

Backoffice Executive

Mumbai Suburban, Mumbai

0-5 Yrs

₹ 1.75-2 LPA

Backoffice Executive

Mumbai Suburban, Mumbai

0-1 Yrs

₹ 1.75-2 LPA

Backoffice Executive

Mumbai Suburban, Mumbai

₹ 1.75-2 LPA

Hyderabad / Secunderabad, Bangalore / Bengaluru +1

1-6 Yrs

Not Disclosed

Backoffice Executive

Mumbai Suburban, Mumbai

0-1 Yrs

₹ 1.75-2 LPA

Customer Support Executive - Backend/Chat- Support

Mumbai

0-3 Yrs

₹ 2-3 LPA

Back Office Executive

Mumbai, Mumbai Suburban

0-3 Yrs

₹ 1-2.25 LPA

Back Office Executive

Mumbai, Mumbai Suburban

0-3 Yrs

₹ 1-2.25 LPA

Other Firstsource Solutions Offices

Bangalore / Bengaluru, Karnataka

3.8

No address available

Chennai, Tamil Nadu

3.7

3 office locations

Hyderabad / Secunderabad, Telangana

3.1

No address available

Bangalore Rural, Karnataka

4.1

No address available

Vijayawada, Andhra Pradesh

3.5

No address available

Gandhinagar, Gujarat

4.4

No address available

Bhopal, Madhya Pradesh

3.9

No address available

Siliguri, West Bengal

3.7

No address available

Navi Mumbai, Maharashtra

3.5

No address available

Indore, Madhya Pradesh

3.4

1 office location

Tiruchirappalli, Tamil Nadu

3.9

1 office location

Kolkata, West Bengal

4.9

No address available

Mumbai Suburban, Maharashtra

3.7

No address available

Jalandhar, Punjab

4.4

No address available

4.5

No address available

Hubli, Karnataka

4.9

No address available

4.9

No address available

Bhubaneswar, Odisha

4.9

No address available

Pondicherry / Puducherry, Puducherry

4.5

No address available

Coimbatore, Tamil Nadu

5.0

No address available

Gannavaram, Andhra Pradesh

3.8

No address available

Dharwad, Karnataka

5.0

No address available

Ambattur, Tamil Nadu

3.0

No address available

Ahmedabad, Gujarat

3.7

No address available

Chenani, Jammu & Kashmir

4.0

No address available

Mahad, Maharashtra

4.7

No address available

Vellore, Tamil Nadu

3.0

No address available

Gurgaon / Gurugram, Haryana

3.8

No address available

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Firstsource Solutions Mumbai Work Policy

i

based on 75 reviews in last 6 months

Work from office

85%

Hybrid

15%

Other hybrid work policies

14%

2 days/week from office

1%

Firstsource Solutions Mumbai Employee Benefits

Office cab/shuttle

46 total responses

Free meal

3 total responses

International/On-site exposure

2 total responses

Health insurance

28 total responses

+5 more benefits

Gender Based Ratings at Firstsource Solutions Mumbai

based on 486 verified reviews

Rated 3.5 for Work-life balance and 3.5 for Company culture

Rated 3.7 for Job security and 3.5 for Work-life balance

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