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This company page is being actively managed by Teleperformance Team. If you also belong to the team, you can get access from here

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3.9

based on 29.9k Reviews

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377 Teleperformance Jobs

Process Trainee

Teleperformance (TP)

 · 

3.9

 based on 29.9k Reviews

3-5 years

₹ 4.5 - 5L/yr

Indore

1 vacancy

Process Trainee

Teleperformance

posted 12d ago

Job Role Insights

Flexible timing

Key skills for the job

Train The Trainer Training Soft Skills Soft Skills Training TTT Sales Training

+ 6 more

Job Description

  • Design and deliver training programs for process, soft skills, accent, and product training across various levels of employees.
  • Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge.
  • Develop and maintain training materials, including presentations, manuals, guides, videos, etc.
  • Provide coaching support to trainees during on-the-job training (OJT) sessions.
  • Monitor progress of trained employees through evaluation metrics such as TNI (Training Need Identification).
  • Contact - 9594690866 Neelam HR


Employment Type: Full Time, Permanent

Read full job description

Prepare for Process Trainee roles with real interview advice

Top Teleperformance Process Trainee Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
asked in Customer Service Associate interview
View answers (39)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
asked in Customer Care Executive interview
View answers (33)
Q3. Q.9 what do you know about BPO or teleperformance?
asked in Customer Service Executive interview
View answers (20)
View all 538 questions

What people at Teleperformance are saying

Process Trainee salary at Teleperformance

reported by 3 employees with 1-9 years exp.
₹1.9 L/yr - ₹5.2 L/yr
29% more than the average Process Trainee Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.9k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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