International Process Trainer

Designation - Process Trainer
Location- #Malad #Bhayander #Thane
Shift- 24x7 Rotational Shift (Including Night Shifts)
5 Days working with 2 rotational week offs

Roles and Responsibilities -

* Design and deliver training programs for process, soft skills, accent, and product training across various levels of employees.
* Conduct Training Needs Analysis (TNA) to identify gaps in employee skills and knowledge.
* Develop and maintain training materials, including presentations, manuals, guides, videos, etc.
* Provide coaching support to trainees during on-the-job training (OJT) sessions.
* Monitor progress of trained employees through evaluation metrics such as TNI (Training Need Identification).

Interested candidates can connect for further information-
Neelam Shah - 9594690866
neelam.shahu@teleperformancedibs.com