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87 IGT Solutions Jobs

Customer Care Executive

0-3 years

₹ 0.5 - 2.75L/yr

Gurgaon / Gurugram

200 vacancies

Customer Care Executive

IGT Solutions

posted 2hr ago

Job Role Insights

Flexible timing

Job Description

******Direct Walk-In Derive for Bengali language - Monday to Sunday ******


Walk-in Interviews for Customer Service Associate - Banking Process (Bengali language)

Walk-in Interview - Monday to Sunday

Walk-in Interview Time: 10:00AM-5:00PM

Venue: Infotech center - IGT Solutions , Ground floor , 1140 old Delhi Gurgaon road- Sector 22A



Key Responsibilities:

  • Handle customer inquiries and resolve issues efficiently.
  • Provide accurate information about banking products and services.
  • Process transactions and maintain customer records.
  • Ensure compliance with banking regulations and policies.
  • Deliver excellent customer service and enhance customer satisfaction.
  • Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience
  • Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences

  • Requirements:
  • Minimum Bachelor's degree/ Graduation must
  • Prior experience in customer service or banking is preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle customer queries and complaints effectively.
  • Basic computer skills.

Benefits:

  • Transport facility (Odd hours)
  • Comprehensive training and development programs.
  • Opportunities for career growth and advancement and other employee benefits.
  • We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction.
  • Day shift for female employees in production

Documents to Bring:

  • Updated resume
  • Valid ID proof (Aadhaar, PAN, etc.)

Contact Person

  • Jaisika Bhardwaj


Employment Type: Full Time, Permanent

Read full job description

IGT Solutions Interview Questions & Tips

Prepare for IGT Solutions Customer Care Executive roles with real interview advice

People are getting interviews at IGT Solutions through

(based on 145 IGT Solutions interviews)
Walkin
Job Portal
Referral
Recruitment Consultant
Company Website
Campus Placement
30%
20%
13%
4%
3%
2%
28% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at IGT Solutions are saying

3.2
 Rating based on 66 Customer Care Executive reviews

Likes

I like couture. And like company structure. traning leaders are best . Free flight ticket 🙂

Dislikes

I dislike salery. We don't get incriment in salary. And the chanses for getting promotion is very less. I think. Constantly I think. Maybe my opinion can be changed in future

Read 66 reviews

Customer Care Executive salary at IGT Solutions

reported by 258 employees
₹1 L/yr - ₹5 L/yr
10% more than the average Customer Care Executive Salary in India
View more details

What IGT Solutions employees are saying about work life

based on 2.6k employees
67%
64%
71%
66%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

IGT Solutions Benefits

Cafeteria
Job Training
Free Transport
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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IGT Solutions Gurgaon / Gurugram Office Location

View all
Gurugram Office
Headquarter
InterGlobe Technologies, 2nd floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurgaon Road, Dhundahera Gurugram
Haryana 122016

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