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Process Associate
IGT Solutions
posted 6hr ago
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Job Description
Dear Candidate,
We at IGT are hiring for Process Associate.
Process: -
Customer Service Associate
Job Role: -
1. Handle inbound customer inquiries via voice calls related to travel bookings.
2. Maintain a high standard of service quality, adhering to IndiGOs customer service guidelines.
3. Communicate effectively with customers, ensuring a positive and helpful interaction.
Qualification: -
1. Minimum HSC or equivalent; a Bachelor's degree is a plus.
2. Decent communication skills in English, both verbal and written
3. Fresher or anyone with 6 months of work experience
For more info. connect on below:
Bhavesh Vithekar: Ph. - 9702061780 | Email ID. - Bhavesh.Vithekar@igtsolutions.com
Employment Type: Full Time, Permanent
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Rating based on 875 Process Associate
reviews
Anonymous · Operations
in Gurugram
When I was the employe of IGT, I love the Claims process in which we handle passengers post journey claims on behalf of Royal Dutch Airline KLM and Air France. The process at that time was very smooth and good. But last 4-5 months the process is going very bad way beacuse new GM is not good also he don't know how to work claims proce..Read More
Work culture in KLM Claims process Very bad management ( GM, AM, and Some of TL ) They do not cater any preferences. They do not understand employes feelings aur situations they need only target and AHL if in the process works AHL then why you need target??? I'm very disappoint for Claims department.
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