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Trainee Customer Service Associate
Fusion CX
posted 23d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Willing to pursue a long-term career in the IT / ITES industry and deliver exceptional voice-based assistance to customers.
- Demonstrate a high level of accuracy and attention to detail in all customer interactions.
- Utilize basic computer skills to manage customer interactions, navigate systems, and maintain accurate records.
- Freshers Welcome : This role is ideal for fresh graduates or those just starting their careers in customer service.
- Educational Qualifications : A University Degree or Diploma in any subject; candidates with a Nursing Degree or Diploma are also encouraged to apply.
- Graduation Year : Candidates who have graduated between 2020-2024 are eligible to apply.
- Communication Skills : Strong English communication skills (both spoken and written) to interact effectively with customers in a professional and friendly manner.
- Work Environment Flexibility : Willingness to work in a 24 7 work environment, handling shifts across different times of the day, including nights and weekends.
- Office-Based Role : You should be open to working in an office setting at our Fusion CX premises in Kolkata.
Employment Type: Full Time, Permanent
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People are getting interviews at Fusion CX through
People are getting interviews through
(based on 79 Fusion CX interviews)
Walkin
Referral
Job Portal
Company Website
36%
27%
20%
6%
11% candidates got the interview through other sources.
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Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.
What people at Fusion CX are saying
What Fusion CX employees are saying about work life
based on 1.4k employees
Flexible timing
Rotational Shift
No travel
Day Shift
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Fusion CX Kolkata Office Location
Kolkata, West Bengal Office
Headquarter
Y9, EP Block, Sector V, Salt Lake City, Kolkata, West Bengal 700091, IN
Kolkata, West Bengal
700091
700091
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