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ASSISTANT RESTAURANT MANAGER - MUMBAI (URGENT) OPERATIONS MANAGER.
5-10 years
Mumbai
1 vacancy
ASSISTANT RESTAURANT MANAGER - MUMBAI (URGENT) OPERATIONS MANAGER.
Fashion TV
posted 18hr ago
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Key skills for the job
Job Description
Overview
The Assistant Restaurant Manager plays a crucial role in the daily operations of the restaurant, ensuring a seamless dining experience for guests and maintaining high standards of quality and service. This position provides essential support to the Restaurant Manager in executing operational plans, managing staff, and enhancing customer satisfaction. The Assistant Manager fosters a positive team environment, encourages excellent service, and upholds the restaurant s standards and policies. As a vital link between the management and operational staff, the Assistant Manager contributes to achieving business goals and improving performance. This role is not only essential for the smooth functioning of the restaurant but also significantly impacts customer loyalty and satisfaction, directly influencing the restaurants success in the competitive hospitality industry. The Assistant Restaurant Manager will work closely with team members to implement best practices, promote a culture of excellence, and ensure profitability through effective management of all aspects of the restaurant s operations.
Key Responsibilities
- Assist the Restaurant Manager in daily operations and decision-making.
- Supervise and train restaurant staff to deliver outstanding service.
- Monitor staff performance and provide feedback for improvement.
- Manage inventory and order supplies to ensure excellent service.
- Handle customer complaints and resolve issues promptly.
- Ensure compliance with health and safety regulations.
- Support budgeting and financial management initiatives.
- Assist in creating staff schedules to optimize labor costs.
- Implement promotional campaigns to attract new customers.
- Maintain cleanliness and organization of restaurant environment.
- Collaborate with the kitchen staff to ensure food quality and presentation.
- Conduct regular team meetings to boost morale and communication.
- Evaluate and report on restaurant performance metrics.
- Support social media and marketing efforts as needed.
- Assist in recruiting, hiring, and onboarding new staff.
- Ensure high standards of guest satisfaction are met at all times.
Required Qualifications
- High school diploma or equivalent; Associate s or Bachelor s degree preferred.
- Proven experience in restaurant management or supervisory role.
- Strong understanding of restaurant operations and customer service.
- Ability to lead and motivate a diverse team.
- Excellent interpersonal and communication skills.
- Basic knowledge of financial management and budgeting.
- Knowledge of health and safety regulations.
- Familiarity with POS systems and restaurant software.
- Exceptional problem-solving and decision-making skills.
- Strong organizational and multitasking abilities.
- Ability to work flexible hours, including nights and weekends.
- Demonstrated ability to handle high-pressure situations.
- Customer-focused with a passion for hospitality.
- Ability to adapt to changing environments and demands.
- Previous experience in upscale restaurant settings a plus.
- Fluency in Hindi and English preferred.
Employment Type: Full Time, Permanent
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Strict timing
Alternate Saturday off
No travel
Day Shift
Fashion TV Benefits
Job Training 
Soft Skill Training 
Team Outings 
Education Assistance 
Work From Home 
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ASSISTANT RESTAURANT MANAGER - MUMBAI (URGENT) OPERATIONS MANAGER.
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