SENIOR RESTAURANT MANAGER

Overview

• Oversee daily restaurant operations and ensure quality service.
• Manage staff recruitment, training, and performance evaluations.
• Develop and implement effective marketing strategies to attract customers.
• Ensure compliance with health and safety regulations.
• Monitor inventory levels and coordinate with suppliers for timely deliveries.
• Prepare and manage budgets, forecasts, and financial reports.
• Create and update menus based on seasonal availability and trends.
• Enhance customer experiences through outstanding service and communication.
• Resolve customer complaints and feedback promptly and professionally.
• Lead team meetings and contribute to team morale and motivation.
• Implement cost-control measures to maintain profitability.
• Analyze performance data and identify areas for improvement.
• Establish and maintain positive relationships with local vendors and community.
• Maintain cleanliness and organization of the restaurant environment.
• Assist in planning and executing special events and promotions.
• Stay updated with industry trends and competitor analysis for continuous growth.

• Bachelor s degree in Hospitality Management or related field.
• Minimum of 5 years experience in restaurant management.
• Proven leadership skills and team management experience.
• Strong knowledge of restaurant operations and best practices.
• Excellent communication and interpersonal skills.
• Demonstrated financial and budget management abilities.
• Ability to work flexible hours, including weekends and holidays.
• Familiarity with point-of-sale systems and restaurant management software.
• In-depth understanding of food and beverage pairings.
• Knowledge of health and safety standards in food service.
• Ability to analyze data and make informed decisions.
• Strong customer service orientation with a passion for hospitality.
• Ability to handle stressful situations and multitask effectively.
• Experience with menu planning and development.
• Capable of fostering a positive team culture and environment.
• Certification in food safety and sanitation preferred.