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Reception Duties: Greet visitors, clients, and employees warmly, and manage check-in and check-out procedures. Ensure a professional and courteous reception area.
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Call Handling: Answer, screen, and direct phone calls to appropriate personnel. Take and relay messages accurately and promptly.
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Administrative Support: Perform general administrative tasks such as scheduling appointments, managing meeting room bookings, and handling correspondence.
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Visitor Management: Register and issue visitor badges, ensure compliance with security protocols, and assist with guest requests or inquiries.
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Office Coordination: Maintain the front desk area and ensure it is clean, organized, and stocked with necessary supplies. Coordinate with various departments to support office operations.
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Documentation: Manage and file documents, maintain records, and prepare reports as required.
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Event Support: Assist with organizing and coordinating office events, meetings, and special functions.
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Problem Resolution: Address and resolve any issues or concerns raised by visitors or staff in a professional and efficient manner.
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Safety and Security: Monitor and manage building access, ensuring the security of the facility and compliance with health and safety regulations.
What We re Looking For:
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Education: Bachelor s degree in Business Administration, Hospitality Management, or a related field is preferred.
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Experience: 3-5 years of experience in a front desk or administrative role, with a proven track record of excellent customer service.
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Skills:
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Strong interpersonal and communication skills, with the ability to interact effectively with
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people at all levels.
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Proficiency in office software (e.g., Microsoft Office Suite) and familiarity with front desk
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management systems.
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Excellent organizational and multitasking abilities.
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Professional appearance and demeanor.
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Ability to handle confidential information with discretion.
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Problem-solving skills and a proactive attitude.
Employment Type: Full Time, Permanent
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