Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 8L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 1L+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

2,629 Hospitality Jobs

Sales Manager

HILTON

4.3

based on 500 Reviews

2-7 years

Jaipur

1 vacancy

Sales Manager

Hilton

posted 15hr ago

Job Role Insights

Key skills for the job

Hospitality Catering Active Directory Market Analysis Hotel Sales Team Development

Job Description

The Senior Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards.

What will I be doing

As the Senior Sales Manager, you will be responsible for performing the following tasks to the highest standards:

Complete the relevant Hilton University courses promptly and pass the tests.

Be familiar with hotel product knowledge and related activities.

Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.

Complete sales targets and related tasks set by the hotel.

Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan.

Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales.

Produce quotations efficiently, send contracts to customers and follow-up promptly.

Show clients around the hotel.

Operate the hotel reservation system to book rooms, banquet venues, etc.

Send the team s work order promptly and ensure that the relevant departments receive relevant information.

Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel.

Recommend other hotel chains within the group to clients.

Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations.

Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales / Senior Sales Manager.

Welcome key customers, team leaders and VIPs to the hotel when they arrive.

Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting.

Handle guest feedback or complaints.

Maximize sales at all times and effectively forecast team and banquet revenue.

Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts.

Actively participate in the development of marketing plans and collaborate to achieve budgets.

Assist the Director of Sales to allocate daily work effectively according to the Sales team structure.

Coach the Sales team to always ensure that quality services and products are delivered to customers.

Lead the Sales team to achieve departmental goals.

Chair and attend meetings as needed.

Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability.

Conscientiously perform assigned tasks and special tasks.

The department reserves the right to change or supplement the job description if necessary.

What are we looking for?

A Senior Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, b

Employment Type: Full Time, Permanent

Read full job description

Prepare for Sales Manager roles with real interview advice