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60 Radisson Hotels Jobs

Assistant Food and Beverage Services Manager

2-5 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Assistant Food and Beverage Services Manager

Radisson Hotels

posted 19hr ago

Job Description

Financial(GOP, Restaurant Revenue, Average Check, Labour Control)
CustomerSatisfaction & loyalty goals (Reviewpro Score, comment cards, annualquality review)
Achievementof employee engagement survey and retention goals for department
Supportsstrategies for department
Monitorsrestaurant status regularly and informs supervisor
Assists todevelop and implement strategies for the assigned Food & Beverage outletsthat support achievement of the hotel s goals
Assists inthe development of the marketing plan for assigned outlet by keeping current oncompetitors on a regular basis
Providesinput on special promotions and employee incentives
Trainsemployees with current up-to-date information on menu offerings
Increasessales by coaching employees on effective sales techniques
Maximizesproductivity by using forecasting techniques to adjust scheduling
Coordinatesthe set-up of restaurant or outlet areas in accordance with Carlson Hotelsstandards
Confirmsdaily specials and new menu additions with kitchen staff
Manages thefood and beverage service provided in assigned outlet; coaches employees oneffective service and food presentation techniques
Inspectsrestaurant and outlet areas on an on-going basis and takes appropriate steps toensure facilities meet or exceed the hotel s standards at all times
Leads staffmeetings in manager s absence; conducts daily pre-shift meetings to discussspecials, house count, reservations and new menu items
Assists inquarterly inventories
Recruits andselects qualified candidates
Providesemployees with the orientation and training needed to understand expectationsand perform job responsibilities
Communicatesperformance expectations and provides employees with on-going feedback
Providesemployees with coaching and counseling as needed to achieve performanceobjectives and reach their fullest potential
Givespersonal attention, takes personal responsibility and uses teamwork whenproviding guest service
Listens,apologizes with empathy, finds a solution and follows through when resolvingguest problems
Provides YesI Can! genuine hospitality and teamwork on an ongoing basis
Assumes theresponsibility to notice when the guest is not satisfied and uses their bestjudgment as to when it is appropriate to use the 100% Guest Satisfaction
Performsother duties required to provide the service brand behavior and genuinehospitality
Attends workon time and as scheduled
Followshotel grooming and hygiene standards
Minimisesafety hazards by following all safety rules and procedures
KeepsManager promptly and fully informed of all problems or unusual matters ofsignificance
Performs allduties and responsibilities in a timely and efficient manner in accordance withestablished company policies and procedures to achieve the overall objectivesof this position
Maintains afavourable working relationship with all other hotel employees to foster andpromote a co-operative and harmonious working environment

Employment Type: Full Time, Permanent

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People are getting interviews at Radisson Hotels through

(based on 48 Radisson Hotels interviews)
Referral
Walkin
Job Portal
Campus Placement
Company Website
Recruitment Consultant
20%
19%
19%
15%
13%
4%
10% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Radisson Hotels are saying

What Radisson Hotels employees are saying about work life

based on 1.8k employees
63%
48%
50%
87%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Radisson Hotels Benefits

Cafeteria
Free Food
Job Training
Soft Skill Training
Health Insurance
Free Transport +6 more
View more benefits

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