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Zomato
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I applied via Hirect and was interviewed in Jan 2022. There were 2 interview rounds.
I applied via Referral and was interviewed before Dec 2020. There were 5 interview rounds.
HUB opertions - inbound & outbound
Inbound calls should be handled by customer service representatives who are trained to assist customers with their inquiries and concerns.
Customer service representatives should be knowledgeable about the products or services offered by the company.
They should have good communication skills to effectively address customer needs and concerns.
It is important to have a system in place to track and prioritize inbound calls...
Handling manpower involves effective communication, delegation, motivation, and conflict resolution.
Effective communication is key to ensure tasks are understood and completed efficiently.
Delegation of tasks based on individual strengths and skills can improve productivity.
Motivating employees through recognition, rewards, and career development opportunities can boost morale.
Resolving conflicts promptly and fairly can...
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.
To satisfy customers, it is important to listen to their needs, provide excellent customer service, offer high-quality products/services, and seek feedback for continuous improvement.
Listen to customer needs and preferences
Provide excellent customer service
Offer high-quality products/services
Seek feedback for continuous improvement
I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.
Reasoning
Arithmetic
Mathematics
English l
I applied via Walk-in and was interviewed before May 2023. There were 2 interview rounds.
I applied via Naukri.com and was interviewed before Apr 2023. There was 1 interview round.
I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.
Reasoning based assessment
I applied via AmbitionBox and was interviewed in Jun 2022. There were 2 interview rounds.
How to grow and successful
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based on 10 reviews
Rating in categories
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Business Analyst
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Senior Associate
281
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| ₹3.2 L/yr - ₹9.9 L/yr |
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