Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by Zomato Team. If you also belong to the team, you can get access from here

Zomato Verified Tick

Compare button icon Compare button icon Compare
3.8

based on 2.1k Reviews

Filter interviews by

Zomato Process Associate Interview Questions and Answers

Updated 28 Jul 2022

Zomato Process Associate Interview Experiences

2 interviews found

Process Associate Interview Questions & Answers

user image Vedant Samaiya

posted on 28 Jul 2022

I applied via Hirect and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. Just be yourself and tell what you do in your routine also tell her about your goals
  • Answered by Vedant Samaiya

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident. Be attentive as they look up to you to capture minor details

I applied via Referral and was interviewed before Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Why you want to join Zomato? What do you know about Zomato's LOBs?

Interview Preparation Tips

Interview preparation tips for other job seekers - First round was group discussion round just to check the communication skill, be prepared for it. Then there will be couple of more rounds with Team leader and AM. Questions were based on previous job role and excel functions.

Process Associate Interview Questions Asked at Other Companies

asked in Genpact
Q1. How will you explain a red colour (or any colour) to a person who ... read more
asked in Genpact
Q2. What are the Financial statements
asked in Genpact
Q3. What is creditor How you will define golden rules of accounting D ... read more
asked in Gallagher
Q4. What is depreciation. What are the types of depreciation. Explain ... read more
asked in Genpact
Q5. What are the 3way and 2way matches in account payable?

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Case Study 

HUB opertions - inbound & outbound

Round 2 - HR 

(2 Questions)

  • Q1. Who to handle Inbound
  • Ans. 

    Inbound calls should be handled by customer service representatives who are trained to assist customers with their inquiries and concerns.

    • Customer service representatives should be knowledgeable about the products or services offered by the company.

    • They should have good communication skills to effectively address customer needs and concerns.

    • It is important to have a system in place to track and prioritize inbound calls...

  • Answered by AI
  • Q2. Who to handle manpower
  • Ans. 

    Handling manpower involves effective communication, delegation, motivation, and conflict resolution.

    • Effective communication is key to ensure tasks are understood and completed efficiently.

    • Delegation of tasks based on individual strengths and skills can improve productivity.

    • Motivating employees through recognition, rewards, and career development opportunities can boost morale.

    • Resolving conflicts promptly and fairly can...

  • Answered by AI
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic information about ourself and little bit about eduaction.
Round 3 - One-on-one 

(2 Questions)

  • Q1. How to satisfy customers?
  • Ans. 

    To satisfy customers, it is important to listen to their needs, provide excellent customer service, offer high-quality products/services, and seek feedback for continuous improvement.

    • Listen to customer needs and preferences

    • Provide excellent customer service

    • Offer high-quality products/services

    • Seek feedback for continuous improvement

  • Answered by AI
  • Q2. One scenerio on the base of customer support.

Interview Preparation Tips

Topics to prepare for Flipkart Process Associate interview:
  • Customer Satisfaction
Interview preparation tips for other job seekers - Interview is easy but this company will never hire you directly and the 3rd party companies which are hiring they are worst in every way they will not pay on time and HR is not even approachable.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Reasoning
Arithmetic
Mathematics
English l

Round 2 - English 

(1 Question)

  • Q1. Only aptitude test

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy interview and job taking
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. They asked you very normal questions like what you have done in your academics and about your previous experience. They just checked the vocabulary and communication skills.
Round 2 - One-on-one 

(1 Question)

  • Q1. This is the second round which is held by the team manager they also asked about your experience and they give you the situation based questions to check your presence of mind and how thoughtful you are.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry if you're good in communication and English vocabulary it will be easy for you.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How skilled are you with MS Excel?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - Assignment 

Reasoning based assessment

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly conduct interviews earliest

I applied via AmbitionBox and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

How to grow and successful

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Market yourself. ...
2.Apply even if you're not fully qualified. ...
3.Job search like it's your job. ...
4.Use informational interviews to network. ...
5.Set yourself apart with letters of 6.recommendation. ...
7.Know yourself and what you want. ...
8.Pump yourself up and stay positive.
Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. No any other questions
  • Q4. No question any other
Round 2 - Aptitude Test 

Link through

Round 3 - HR 

(3 Questions)

  • Q1. What is your family background?
  • Q2. No any other questions
  • Q3. Are you comfortable this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Yes shared this not other questions

Zomato Interview FAQs

How many rounds are there in Zomato Process Associate interview?
Zomato interview process usually has 2 rounds. The most common rounds in the Zomato interview process are Resume Shortlist and HR.

Tell us how to improve this page.

People are getting interviews through

based on 2 Zomato interviews
Referral
Job Portal
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Zomato Process Associate Salary
based on 15 salaries
₹2 L/yr - ₹4.9 L/yr
19% more than the average Process Associate Salary in India
View more details

Zomato Process Associate Reviews and Ratings

based on 10 reviews

4.4/5

Rating in categories

3.2

Skill development

3.9

Work-Life balance

3.6

Salary & Benefits

2.5

Job Security

3.5

Company culture

3.3

Promotions/Appraisal

3.9

Work Satisfaction

Explore 10 Reviews and Ratings
Key Account Manager
892 salaries
unlock blur

₹4.5 L/yr - ₹14.2 L/yr

Delivery Boy
891 salaries
unlock blur

₹0.4 L/yr - ₹5.4 L/yr

Business Analyst
514 salaries
unlock blur

₹5 L/yr - ₹18 L/yr

Accounts Manager
308 salaries
unlock blur

₹4 L/yr - ₹13.2 L/yr

Senior Associate
281 salaries
unlock blur

₹3.2 L/yr - ₹9.9 L/yr

Explore more salaries
Compare Zomato with

Swiggy

3.8
Compare

Amazon

4.1
Compare

Dunzo

3.4
Compare

Flipkart

4.0
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview