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Zomato Customer experience Executive Interview Questions and Answers
Zomato Customer experience Executive Interview Experiences
1 interview found
Anonymous
I applied via Campus Placement and was interviewed in Feb 2024. There were 2 interview rounds.
The topic of gf was AI in humans life.
(2 Questions)
- Q1. Introduce yourself?
- Q2. Your long term and short term goals.
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I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
Will give a topic on last mile operation
(2 Questions)
- Q1. What is cxnx customer experience
- Ans.
Customer experience (CX) is the perception customers have of their interactions with a company throughout the customer journey.
CX is the overall experience a customer has with a company, including interactions before, during, and after a purchase.
It involves every touchpoint a customer has with a company, such as website, social media, customer service, etc.
Good CX leads to customer satisfaction, loyalty, and advocacy,...
- Q2. What is udbad
- Ans.
Udbad is a term that does not have a known meaning in the context of customer experience.
Udbad may be a typo or a mispronunciation of a different term.
It is important to clarify the question with the interviewer to ensure understanding.
Provide a thoughtful response based on the context of the interview question.
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Selected
I applied via Campus Placement and was interviewed before Jul 2023. There were 3 interview rounds.
Okok it was. Not too good.
(2 Questions)
- Q1. Why Flipkart? And not any other field.
- Q2. Are you for long term or short term only ?
(2 Questions)
- Q1. What are your qualification
- Q2. What you did in internship.
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And the worst part is your manager who himself/herself is applying somewhere else and expecting you to do his/ her all the job expecting heavenly neat and clean work. Just sitting in the AC cabins not even visiting fields and all the garbage on you.
Selected
I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.
(5 Questions)
- Q1. Self introduction and about previous experience
- Q2. And can handle pressure and questions related previous experience
- Q3. How will you handle pressure
- Q4. And what situations you are faced to be here
- Q5. What do u know about huddles and trainers
(4 Questions)
- Q1. With skip level manager
- Q2. Self introduction and same questions related previous experience
- Q3. Questions related to previous experience
- Q4. Hard Situations about work place how we handled
(1 Question)
- Q1. Package and location and documentation required
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