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Flipkart Customer Experience Lead Interview Questions and Answers
Flipkart Customer Experience Lead Interview Experiences
1 interview found
Anonymous
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
Will give a topic on last mile operation
(2 Questions)
- Q1. What is cxnx customer experience
- Ans.
Customer experience (CX) is the perception customers have of their interactions with a company throughout the customer journey.
CX is the overall experience a customer has with a company, including interactions before, during, and after a purchase.
It involves every touchpoint a customer has with a company, such as website, social media, customer service, etc.
Good CX leads to customer satisfaction, loyalty, and advocacy,...
- Q2. What is udbad
- Ans.
Udbad is a term that does not have a known meaning in the context of customer experience.
Udbad may be a typo or a mispronunciation of a different term.
It is important to clarify the question with the interviewer to ensure understanding.
Provide a thoughtful response based on the context of the interview question.
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Share details of your previous job.
- Q2. Why are you looking for a change?
(1 Question)
- Q1. Your precious work related questions.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.
(2 Questions)
- Q1. Share details of your previous job.
- Q2. Why are you looking for a change?
(1 Question)
- Q1. Your precious work related questions.
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. How will you sale website
- Q2. How will you generate daily revenue for company
- Ans.
I will generate daily revenue for the company by implementing effective sales strategies and motivating my team to achieve their targets.
Developing a sales plan and setting achievable targets
Identifying potential customers and reaching out to them through various channels
Providing excellent customer service to retain existing customers and generate referrals
Motivating and training team members to improve their sales sk...
- Q3. How will you handle tough time or sales pressure
- Q4. How will you handle Target
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Feb 2021. There was 1 interview round.
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Aug 2021. There were 2 interview rounds.
Reasoning and all Multiple exams and written amd typing test and everything was there so just be focused and quick
Interview Preparation Tips
- English
I applied via Referral and was interviewed in Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Its a module test which includes your grammar knowledge, listening skills and communication skills.
Interview Preparation Tips
I applied via Approached by Company and was interviewed before Jun 2021. There was 1 interview round.
(1 Question)
- Q1. How and how far is our company growing
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.
About team management
(3 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Tell me about yourself.
Interview Preparation Tips
But knowledge and my honesty is very strong
Ayon Modak
I appeared for an interview before May 2016.
Interview Questionnaire
1 Question
- Q1. Why should I hire you ?
- Ans.
I have a proven track record of successfully leading teams, driving growth, and exceeding targets.
I have over 10 years of experience in senior leadership roles.
I have consistently delivered results and exceeded targets in my previous roles.
I have a strong strategic mindset and have successfully led teams through periods of change and growth.
I am a strong communicator and relationship builder, able to collaborate effect...
Interview Preparation Tips
Experience: Everybody shared their own views on the topic
Tips: You should initiate the discussion before anyone starts or if you don't have any idea about the topic then you note down points shared by others and give conclusion by mixing all the points you noted
Duration: 10 hours
Round: HR Interview
Experience: Told positives about myself
Tips: Refer to the jd
Skills: Communication, Leadership Skills
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Flipkart Customer Experience Lead Interview Process
based on 1 interview
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Flipkart Customer Experience Lead Reviews and Ratings
based on 11 reviews
Rating in categories
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Senior Executive
2.8k
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|  ₹2 L/yr - ₹9 L/yr |
|
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1.8k
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| ₹1.2 L/yr - ₹10 L/yr |
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Operations Executive
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| ₹1.2 L/yr - ₹6.3 L/yr |
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| ₹6 L/yr - ₹21 L/yr |
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1.5k
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| ₹0.6 L/yr - ₹4 L/yr |
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