AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Flipkart
Compare
Proud winner of ABECA 2025 - AmbitionBox Employee Choice Awards
Filter interviews by
Flipkart Customer Experience Lead Interview Questions and Answers
Flipkart Customer Experience Lead Interview Experiences
1 interview found
Anonymous
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
Will give a topic on last mile operation
(2 Questions)
- Q1. What is cxnx customer experience
- Ans.
Customer experience (CX) is the perception customers have of their interactions with a company throughout the customer journey.
CX is the overall experience a customer has with a company, including interactions before, during, and after a purchase.
It involves every touchpoint a customer has with a company, such as website, social media, customer service, etc.
Good CX leads to customer satisfaction, loyalty, and advocacy,...
- Q2. What is udbad
- Ans.
Udbad is a term that does not have a known meaning in the context of customer experience.
Udbad may be a typo or a mispronunciation of a different term.
It is important to clarify the question with the interviewer to ensure understanding.
Provide a thoughtful response based on the context of the interview question.
Interview Preparation Tips
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. How will you sale website
- Q2. How will you generate daily revenue for company
- Ans.
I will generate daily revenue for the company by implementing effective sales strategies and motivating my team to achieve their targets.
Developing a sales plan and setting achievable targets
Identifying potential customers and reaching out to them through various channels
Providing excellent customer service to retain existing customers and generate referrals
Motivating and training team members to improve their sales sk...
- Q3. How will you handle tough time or sales pressure
- Ans.
I approach tough times with resilience, strategic planning, and team collaboration to navigate sales pressure effectively.
Maintain a positive mindset: I remind my team that challenges are opportunities for growth. For example, during a sales slump, I encouraged brainstorming sessions to identify new strategies.
Set clear goals: I break down larger targets into manageable milestones, making it easier for the team to stay...
- Q4. How will you handle Target
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Feb 2021. There were 3 interview rounds.
About team management
(3 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Tell me about yourself.
Interview Preparation Tips
But knowledge and my honesty is very strong
I applied via Naukri.com and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What you know about India mart
Interview Preparation Tips
What people are saying about Flipkart
Selected
I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Experience and attitude
- Q2. Graduation mark/ percentage
- Q3. Soft attitude should be there
Interview Preparation Tips
I appeared for an interview before Feb 2021.
(1 Question)
- Q1. What are your strengths and weaknesses?
(1 Question)
- Q1. How did you save fund for the organization from the obsolete equipment.
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. Why you want to change a job
- Ans.
I'm seeking new challenges and opportunities for growth that align with my career goals and values.
Desire for professional growth: I want to take on more leadership responsibilities, as I have successfully led projects in my current role.
Alignment with company values: I admire your company's commitment to innovation and community service, which resonates with my personal values.
Seeking new challenges: I feel that I hav...
- Q2. Do you think you can work with us
I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Discipline or performance? Wht you will i choose?
- Ans.
I would choose performance, as it drives results, but discipline is essential for sustainable success.
Performance leads to tangible results; for example, a high-performing team can exceed targets and drive growth.
Discipline ensures consistency; a disciplined approach can prevent burnout and maintain quality over time.
Balancing both is crucial; a disciplined team can perform consistently, while a focus solely on perform...
- Q2. Discipline as it related to performance
Interview Preparation Tips
A question or two will be given, you'll have to present a case to the panel. The case study should cover the problem, the solution and the conclusion
(1 Question)
- Q1. Questions based on the role that you are applying for
Selected
I applied via Recruitment Consulltant and was interviewed before Nov 2023. There was 1 interview round.
(2 Questions)
- Q1. About yourself and previous company details
- Q2. Previous work experience related Questions
Interview Preparation Tips
Flipkart Interview FAQs
Tell us how to improve this page.
Flipkart Interviews By Designations
- Flipkart Data Entry Operator Interview Questions
- Flipkart Operations Executive Interview Questions
- Flipkart Senior Executive Interview Questions
- Flipkart Team Lead Interview Questions
- Flipkart Software Developer Interview Questions
- Flipkart Executive Interview Questions
- Flipkart Graduate Trainee Interview Questions
- Flipkart Team Lead Operations Interview Questions
- Show more
Interview Questions for Popular Designations
- Sales Executive Interview Questions
- Senior Executive Interview Questions
- Team Lead Interview Questions
- Service Engineer Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Show more
Overall Interview Experience Rating
based on 1 interview experience
Difficulty level
Duration
Interview Questions from Similar Companies
Flipkart Customer Experience Lead Reviews and Ratings
based on 11 reviews
Rating in categories
|
Senior Executive
2.7k
salaries
|  ₹4 L/yr - ₹9.1 L/yr |
|
Team Lead
2k
salaries
| ₹3.5 L/yr - ₹8 L/yr |
|
Operations Executive
1.9k
salaries
| ₹2.2 L/yr - ₹6.3 L/yr |
|
Assistant Manager
1.8k
salaries
| ₹10 L/yr - ₹18 L/yr |
|
Executive
1.4k
salaries
| ₹2.2 L/yr - ₹7 L/yr |
Amazon
Myntra
Snapdeal
Meesho
- Home >
- Interviews >
- Flipkart Interview Questions
