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Flipkart Customer Experience Lead Interview Questions and Answers
Flipkart Customer Experience Lead Interview Experiences
1 interview found
Anonymous
I applied via Referral and was interviewed in Nov 2024. There were 2 interview rounds.
Will give a topic on last mile operation
(2 Questions)
- Q1. What is cxnx customer experience
- Ans.
Customer experience (CX) is the perception customers have of their interactions with a company throughout the customer journey.
CX is the overall experience a customer has with a company, including interactions before, during, and after a purchase.
It involves every touchpoint a customer has with a company, such as website, social media, customer service, etc.
Good CX leads to customer satisfaction, loyalty, and advocacy,...
- Q2. What is udbad
- Ans.
Udbad is a term that does not have a known meaning in the context of customer experience.
Udbad may be a typo or a mispronunciation of a different term.
It is important to clarify the question with the interviewer to ensure understanding.
Provide a thoughtful response based on the context of the interview question.
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Ayon Modak
I was interviewed before May 2016.
Interview Questionnaire
1 Question
- Q1. Why should I hire you ?
- Ans.
I have a proven track record of successfully leading teams, driving growth, and exceeding targets.
I have over 10 years of experience in senior leadership roles.
I have consistently delivered results and exceeded targets in my previous roles.
I have a strong strategic mindset and have successfully led teams through periods of change and growth.
I am a strong communicator and relationship builder, able to collaborate effect...
Interview Preparation Tips
Experience: Everybody shared their own views on the topic
Tips: You should initiate the discussion before anyone starts or if you don't have any idea about the topic then you note down points shared by others and give conclusion by mixing all the points you noted
Duration: 10 hours
Round: HR Interview
Experience: Told positives about myself
Tips: Refer to the jd
Skills: Communication, Leadership Skills
I applied via Naukri.com and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. What you know about India mart
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Apr 2020. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. How will you sale website
- Q2. How will you generate daily revenue for company
- Ans.
I will generate daily revenue for the company by implementing effective sales strategies and motivating my team to achieve their targets.
Developing a sales plan and setting achievable targets
Identifying potential customers and reaching out to them through various channels
Providing excellent customer service to retain existing customers and generate referrals
Motivating and training team members to improve their sales sk...
- Q3. How will you handle tough time or sales pressure
- Q4. How will you handle Target
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Aug 2019. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. About my last company experiences
- Q2. About my family background
Interview Preparation Tips
I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. The first round was telephonic round, in which you have to give your introduction and then they will ask whether you know excel or not. Second round was video interview they asked from my resume from my i...
- Q2. One question was how will you add new seller to Im.
Interview Preparation Tips
I was interviewed before Mar 2021.
(2 Questions)
- Q1. Tell me about yourself.
- Q2. Last year experience
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. How to sell, career goal
- Ans.
To sell effectively, set clear career goals and align them with the needs of the customer.
Understand the customer's needs and pain points
Highlight how your product or service can solve their problems
Demonstrate the value and benefits of your offering
Build trust and credibility through effective communication
Create a sense of urgency and scarcity to drive action
Continuously learn and adapt to improve your sales skills
Tr...
- Q2. Why big basket
Interview Preparation Tips
akrshita chauhan
I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.
(6 Questions)
- Q1. What are your salary expectations?
- Q2. What is your family background?
- Q3. Share details of your previous job.
- Q4. Why should we hire you?
- Q5. Why are you looking for a change?
- Q6. Tell me about yourself.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2019. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. There were total of 8 rounds.Yes, you read it right! Every round checks your communication skills and English as well as grammar. First 7 rounds are online or over phone. The eighth round is hr interview w...
Interview Preparation Tips
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Flipkart Customer Experience Lead Interview Process
based on 1 interview
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Flipkart Customer Experience Lead Reviews and Ratings
based on 11 reviews
Rating in categories
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2.7k
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|  ₹0 L/yr - ₹0 L/yr |
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Executive
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