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Zomato Customer Delight Executive Interview Questions and Answers

Updated 30 Mar 2024

Zomato Customer Delight Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Basic things were asked like what difficulty you faced with online delivery and all...

Round 2 - HR 

(1 Question)

  • Q1. Simple introduction

Interview questions from similar companies

I applied via Walk-in and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About online shopping

Interview Preparation Tips

Interview preparation tips for other job seekers - They check whether you are fluent in english and hindi
Versant test

I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Difference between empathy and sympathy
  • Q2. What is inbound and outbound calls
  • Ans. 

    Inbound calls are received by the company, while outbound calls are made by the company.

    • Inbound calls are from customers or clients to the company.

    • Outbound calls are from the company to customers or clients.

    • Inbound calls are usually related to customer support or sales.

    • Outbound calls are usually related to sales or marketing.

    • Examples of inbound calls include customer inquiries, complaints, and support requests.

    • Examples...

  • Answered by AI
  • Q3. Speak on a topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident whatever you say.

I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Have basic knowledge

Round 2 - Aptitude Test 

Anyone with basic knowledge can pass

Round 3 - HR 

(1 Question)

  • Q1. Tell about yourself,are you okay with working here, will you be able to change location

Interview Preparation Tips

Interview preparation tips for other job seekers - second one was language test anyone with basic language skills can pass

I applied via Walk-in and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy

Round 3 - One-on-one 

(1 Question)

  • Q1. Bit tougher.they will kill patience
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion , they

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient enough for giving an interview cuz it takes 8-12 hours

I applied via Apna Jobs and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Ggg ghg ggg ghg ggg hh
  • Q2. NAAAS BAAAAA BAAAA BAA BB
  • Q3. Bbbbbbbbbbbbnbbbb hhh

Interview Preparation Tips

Interview preparation tips for other job seekers - NAÀAAAAAAAAAA Neff bnb ohhh ohhh ggg jjjjj gg huh huh huh huh ghg ggg ghg ggg ghg ghhh

Interview Questionnaire 

1 Question

  • Q1. If I were hired for the position, would I be going through any training prior to actually starting the work?

I applied via LinkedIn and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Versant aptitude test which has four parts in which you will tested in your communication skill and also logical reasoning

Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Collect some data from YouTube regarding versant aptitude test

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. Great easy

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. 1- Tell about yourself 2- why u want to do this sales job if u r fresher 3- why u left your previous organization 4 - your strength and weekness
Round 2 - HR 

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and don't hesitate while speaking English and be active while sitting on chair

Zomato Interview FAQs

How many rounds are there in Zomato Customer Delight Executive interview?
Zomato interview process usually has 2 rounds. The most common rounds in the Zomato interview process are Group Discussion and HR.

Tell us how to improve this page.

Zomato Customer Delight Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Zomato Customer Delight Executive Salary
based on 11 salaries
₹2 L/yr - ₹6 L/yr
23% more than the average Customer Delight Executive Salary in India
View more details

Zomato Customer Delight Executive Reviews and Ratings

based on 6 reviews

3.1/5

Rating in categories

3.4

Skill development

3.3

Work-life balance

2.7

Salary

2.6

Job security

2.7

Company culture

2.7

Promotions

3.0

Work satisfaction

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