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I applied via Approached by Company and was interviewed in May 2024. There was 1 interview round.
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posted on 24 Jan 2023
I am a dedicated and experienced IT Support Engineer with a passion for solving technical issues and providing excellent customer service.
Experienced in troubleshooting hardware and software problems
Proficient in network configuration and troubleshooting
Strong knowledge of operating systems such as Windows and Linux
Excellent communication and problem-solving skills
Ability to work well under pressure and meet deadlines
P...
I worked as an IT Support Engineer at XYZ Company.
Provided technical support to employees for hardware and software issues
Troubleshot and resolved network connectivity problems
Installed and configured computer systems and software
Managed user accounts and permissions
Performed regular system maintenance and updates
Assisted in the implementation of IT projects
Created and maintained documentation for IT processes and proc
IP stands for Internet Protocol. It is a set of rules that governs the communication between devices over the internet.
There are two types of IP addresses: IPv4 and IPv6
IPv4 addresses are 32-bit numbers and are written in the form of four decimal numbers separated by dots
IPv6 addresses are 128-bit numbers and are written in the form of eight groups of four hexadecimal digits separated by colons
IP addresses are used to ...
Printer spooler is a software program that manages all print jobs sent to a printer.
It manages the order of print jobs in the queue.
It sends print jobs to the printer when it's ready.
It allows multiple users to print to the same printer.
It can be restarted or stopped to clear print jobs or fix issues.
Examples of printer spooler software include CUPS for Linux and macOS, and the Print Spooler service for Windows.
Outlook POP3 and SMTP are protocols used for sending and receiving emails in Microsoft Outlook.
POP3 (Post Office Protocol version 3) is used for receiving emails from a mail server.
SMTP (Simple Mail Transfer Protocol) is used for sending emails to a mail server.
POP3 and SMTP settings are required to configure email accounts in Outlook.
POP3 and SMTP ports are used to establish a connection between Outlook and the mail s...
SSD stands for Solid State Drive. It is a type of storage device that uses flash memory to store data.
SSDs are faster and more reliable than traditional hard disk drives (HDDs).
There are two main types of SSDs: SATA and NVMe.
SATA SSDs are more affordable and have slower read/write speeds compared to NVMe SSDs.
NVMe SSDs are faster and more expensive than SATA SSDs.
SSDs are commonly used in laptops, desktops, and servers
To troubleshoot a system that is restarting continuously, you can follow these steps:
Check for hardware issues such as overheating or faulty components
Verify if any recent software or driver updates have caused the issue
Examine the system logs for any error messages or patterns
Test the system in safe mode to determine if a third-party application is causing the problem
Perform a system restore to a previous stable state
...
BIOS stands for Basic Input/Output System. It is a firmware that initializes hardware during the boot process.
BIOS is responsible for performing a Power-On Self Test (POST) to check if all hardware components are functioning properly.
It also provides a set of low-level routines to control the hardware, such as the keyboard, mouse, and hard drive.
BIOS settings can be accessed and modified through a setup utility, which ...
DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices.
DHCP is used to simplify network administration by automatically assigning IP addresses to devices.
It allows devices to join a network and obtain an IP address without manual configuration.
DHCP servers can also assign other network configuration settings such as subnet mask, default gateway, ...
DNS port is a network port used for DNS communication.
DNS port is usually port 53 for both TCP and UDP protocols.
It is used for resolving domain names to IP addresses.
DNS queries and responses are sent over this port.
Firewalls and routers may block or filter DNS traffic on this port.
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