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Xpheno Technical Support Consultant Interview Questions and Answers for Experienced

Updated 24 Jun 2024

Xpheno Technical Support Consultant Interview Experiences for Experienced

1 interview found

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Javascript coding, HTML, CSS

Top trending discussions

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Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
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Interview questions from similar companies

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Java, Spark Concepts
  • Q2. Threading with example
  • Ans. 

    Threading is a way to execute multiple tasks concurrently in a single program.

    • Threading allows for parallel execution of code

    • Threads share the same memory space

    • Example: running a background task while the main program continues to run

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well on past projects and concepts

Technical Support Consultant Interview Questions Asked at Other Companies for Experienced

asked in Kyndryl
Q1. How will you handle clients?

Interview Questionnaire 

4 Questions

  • Q1. SQL Server Joins?
  • Q2. Top 2 Salary from each department?
  • Ans. 

    Use SQL to retrieve the top 2 salaries from each department efficiently.

    • Use a Common Table Expression (CTE) or a subquery to rank salaries within each department.

    • Example SQL: WITH RankedSalaries AS (SELECT Department, Salary, ROW_NUMBER() OVER (PARTITION BY Department ORDER BY Salary DESC) AS Rank FROM Employees) SELECT Department, Salary FROM RankedSalaries WHERE Rank <= 2;

    • This method ensures you get the top salari...

  • Answered by AI
  • Q3. Delete 30000000+ records from the live system aprroach to delete these records?
  • Ans. 

    Use a combination of backup and delete approach to safely delete the records.

    • Take a backup of the live system before deleting any records.

    • Identify the records to be deleted using a query or script.

    • Delete the records in batches to avoid overwhelming the system.

    • Monitor the system during the deletion process for any issues.

    • Verify the deletion by checking the number of records before and after.

    • Consider archiving the delete...

  • Answered by AI
  • Q4. Performance Tuning?

Skills evaluated in this interview

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What was your Targets, past experience,
  • Q2. What are the Latest trends
  • Ans. 

    The latest trends include AI, remote work, sustainability, and digital transformation.

    • Artificial Intelligence (AI) is being integrated into various industries and processes to improve efficiency and accuracy.

    • Remote work is becoming more popular due to advancements in technology and the COVID-19 pandemic.

    • Sustainability is a growing concern for businesses and individuals, leading to a shift towards eco-friendly practices...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be uptodate with current best practices, newest recruitment devices

I appeared for an interview in May 2019.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated Desktop Support Engineer with a passion for solving technical issues and enhancing user experiences.

    • Over 5 years of experience in desktop support, troubleshooting hardware and software issues.

    • Proficient in Windows and Mac OS environments, having resolved over 1000 support tickets.

    • Skilled in remote support tools like TeamViewer and Remote Desktop, ensuring quick resolutions.

    • Strong communication skills, ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. How many years of customer service / calling experience do you have.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Sep 2024. There were 4 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. First round is telephonic technical interview.
  • Q2. On telephonic conversation they are just asking some simple questions.
Round 2 - Technical 

(2 Questions)

  • Q1. 2nd round interview taking assistant manager on virtually
  • Q2. They ask some moderate questions not to hard.
Round 3 - Technical 

(2 Questions)

  • Q1. 3rd round interview taking by it manager virtually.
  • Q2. They ask some basic questions related to your work.
Round 4 - Technical 

(2 Questions)

  • Q1. 4th round of interview taking by sr. It manager dhiraj Mishra.
  • Q2. He's asking irrelevant questions and demotivate you.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste your time to giving an interview in us tech solutions, Dhiraj Mishra senior manager of IT,he always demotivated you if your answer is correct.it's a pathetic experience.
Are these interview questions helpful?
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

It was a campus placement aptitude test and They asked General reasoning questions and Grammar based questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. One of the Senior talent acquisition specialist took My 2nd round interview One on one .. he explained More about the company and how it works
  • Q2. What is Your Favourite Subject ?
  • Ans. 

    My favorite subject is psychology.

    • I find the study of human behavior and the mind fascinating.

    • I enjoy learning about different theories and concepts in psychology.

    • I appreciate how psychology can be applied to various aspects of life, such as understanding relationships and improving mental well-being.

    • One of my favorite topics in psychology is cognitive psychology, which explores how we think, perceive, and process info...

  • Answered by AI
Round 3 - One-on-one 

(3 Questions)

  • Q1. Last round was held by Manager and That was by last round before i got offered this job
  • Q2. What do u know about HR
  • Ans. 

    HR, or Human Resources, is a field that focuses on managing and developing an organization's workforce.

    • HR involves various functions such as recruitment, training, performance management, and employee relations.

    • It plays a crucial role in ensuring compliance with labor laws and regulations.

    • HR professionals handle employee benefits, compensation, and payroll administration.

    • They are responsible for fostering a positive wo...

  • Answered by AI
  • Q3. What are the Roles of an HR?
  • Ans. 

    The roles of an HR include recruitment, employee relations, training and development, compensation and benefits, and HR administration.

    • Recruitment: HR is responsible for attracting and hiring qualified candidates for open positions.

    • Employee relations: HR handles employee grievances, conflicts, and ensures a positive work environment.

    • Training and development: HR organizes training programs to enhance employee skills and...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Honest and Tell them About what u know in recruitment field

I applied via Naukri.com and was interviewed in Jun 2019. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Software manual testing related questions..retesting, regression testing, types of testing, domain
  • Q2. Stlc, sdlc, retesting, regression testing, Writing test cases

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear testing basic concepts,domain knowledge in which you are working.

I applied via LinkedIn and was interviewed in Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Knowledge on your skills
Round 3 - HR 

(2 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for business analysis topics

Xpheno Interview FAQs

How many rounds are there in Xpheno Technical Support Consultant interview for experienced candidates?
Xpheno interview process for experienced candidates usually has 1 rounds. The most common rounds in the Xpheno interview process for experienced candidates are Technical.
How to prepare for Xpheno Technical Support Consultant interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Xpheno. The most common topics and skills that interviewers at Xpheno expect are Management, Service Desk, Service desk management, Technical Support and Web Technologies.

Tell us how to improve this page.

Overall Interview Experience Rating

2/5

based on 1 interview experience

Difficulty level

Moderate 100%

Duration

Less than 2 weeks 100%
View more

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