iSource Interview Questions and Answers

They give basic questions, and we have to conduct internet research to answer those questions.

Q1. Please Describe yourself
Ans. 
I am a dedicated and experienced IT Support Engineer with a passion for solving technical issues and providing excellent customer service.
• Experienced in troubleshooting hardware and software problems

• Proficient in network configuration and troubleshooting

• Strong knowledge of operating systems such as Windows and Linux

• Excellent communication and problem-solving skills

• Ability to work well under pressure and meet deadlines

• P...read more
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Q2. Your last organization and responsibilities
Ans. 
I worked as an IT Support Engineer at XYZ Company.
• Provided technical support to employees for hardware and software issues

• Troubleshot and resolved network connectivity problems

• Installed and configured computer systems and software

• Managed user accounts and permissions

• Performed regular system maintenance and updates

• Assisted in the implementation of IT projects

• Created and maintained documentation for IT processes and proc
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Q3. What is your Last package
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Q1. What is ip and its types
Ans. 
IP stands for Internet Protocol. It is a set of rules that governs the communication between devices over the internet.
• There are two types of IP addresses: IPv4 and IPv6

• IPv4 addresses are 32-bit numbers and are written in the form of four decimal numbers separated by dots

• IPv6 addresses are 128-bit numbers and are written in the form of eight groups of four hexadecimal digits separated by colons

• IP addresses are used to ...read more
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Q2. What is Printer spooler
Ans. 
Printer spooler is a software program that manages all print jobs sent to a printer.
• It manages the order of print jobs in the queue.

• It sends print jobs to the printer when it's ready.

• It allows multiple users to print to the same printer.

• It can be restarted or stopped to clear print jobs or fix issues.

• Examples of printer spooler software include CUPS for Linux and macOS, and the Print Spooler service for Windows.
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Q3. What is outlook pop3 and smtp
Ans. 
Outlook POP3 and SMTP are protocols used for sending and receiving emails in Microsoft Outlook.
• POP3 (Post Office Protocol version 3) is used for receiving emails from a mail server.

• SMTP (Simple Mail Transfer Protocol) is used for sending emails to a mail server.

• POP3 and SMTP settings are required to configure email accounts in Outlook.

• POP3 and SMTP ports are used to establish a connection between Outlook and the mail s...read more
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Q4. General desktop support questions
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Q1. What is ssd and its types?
Ans. 
SSD stands for Solid State Drive. It is a type of storage device that uses flash memory to store data.
• SSDs are faster and more reliable than traditional hard disk drives (HDDs).

• There are two main types of SSDs: SATA and NVMe.

• SATA SSDs are more affordable and have slower read/write speeds compared to NVMe SSDs.

• NVMe SSDs are faster and more expensive than SATA SSDs.

• SSDs are commonly used in laptops, desktops, and servers
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Q2. How can troubleshoot the system when system restarting continuously
Ans. 
To troubleshoot a system that is restarting continuously, you can follow these steps:
• Check for hardware issues such as overheating or faulty components

• Verify if any recent software or driver updates have caused the issue

• Examine the system logs for any error messages or patterns

• Test the system in safe mode to determine if a third-party application is causing the problem

• Perform a system restore to a previous stable state

• ...read more
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Q3. What is the BIOS? ...
Ans. 
BIOS stands for Basic Input/Output System. It is a firmware that initializes hardware during the boot process.
• BIOS is responsible for performing a Power-On Self Test (POST) to check if all hardware components are functioning properly.

• It also provides a set of low-level routines to control the hardware, such as the keyboard, mouse, and hard drive.

• BIOS settings can be accessed and modified through a setup utility, which ...read more
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Q1. What is DHCP? Ok.....
Ans. 
DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices.
• DHCP is used to simplify network administration by automatically assigning IP addresses to devices.

• It allows devices to join a network and obtain an IP address without manual configuration.

• DHCP servers can also assign other network configuration settings such as subnet mask, default gateway, ...read more
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Q2. What is DNS port?.....
Ans. 
DNS port is a network port used for DNS communication.
• DNS port is usually port 53 for both TCP and UDP protocols.

• It is used for resolving domain names to IP addresses.

• DNS queries and responses are sent over this port.

• Firewalls and routers may block or filter DNS traffic on this port.
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Q1. Details about myself, Basic Communication test
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Q1. Basic Technical question about RCM
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Q1. Basic Qualifications , Your where abouts and other details
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Simple test on aptitude , with a 60 min Timer

Q1. Head HR interview , With Basic Qualifications , and as to why i want to do this job and why do i fit or will help the organisation
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