iSource Interview Questions, Process, and Tips

They give basic questions, and we have to conduct internet research to answer those questions.

Q1. Please Describe yourself
Ans. 
I am a dedicated and experienced IT Support Engineer with a passion for solving technical issues and providing excellent customer service.
• Experienced in troubleshooting hardware and software problems

• Proficient in network configuration and troubleshooting

• Strong knowledge of operating systems such as Windows and Linux

• Excellent communication and problem-solving skills

• Ability to work well under pressure and meet deadlines

• P...read more
Answered by AI
Add your answer
Q2. Your last organization and responsibilities
Ans. 
I worked as an IT Support Engineer at XYZ Company.
• Provided technical support to employees for hardware and software issues

• Troubleshot and resolved network connectivity problems

• Installed and configured computer systems and software

• Managed user accounts and permissions

• Performed regular system maintenance and updates

• Assisted in the implementation of IT projects

• Created and maintained documentation for IT processes and proc
Answered by AI
Add your answer
Q3. What is your Last package
Add your answer

Q1. What is ip and its types
Ans. 
IP stands for Internet Protocol. It is a set of rules that governs the communication between devices over the internet.
• There are two types of IP addresses: IPv4 and IPv6

• IPv4 addresses are 32-bit numbers and are written in the form of four decimal numbers separated by dots

• IPv6 addresses are 128-bit numbers and are written in the form of eight groups of four hexadecimal digits separated by colons

• IP addresses are used to ...read more
Answered by AI
Add your answer
Q2. What is Printer spooler
Ans. 
Printer spooler is a software program that manages all print jobs sent to a printer.
• It manages the order of print jobs in the queue.

• It sends print jobs to the printer when it's ready.

• It allows multiple users to print to the same printer.

• It can be restarted or stopped to clear print jobs or fix issues.

• Examples of printer spooler software include CUPS for Linux and macOS, and the Print Spooler service for Windows.
Answered by AI
Add your answer
Q3. What is outlook pop3 and smtp
Ans. 
Outlook POP3 and SMTP are protocols used for sending and receiving emails in Microsoft Outlook.
• POP3 (Post Office Protocol version 3) is used for receiving emails from a mail server.

• SMTP (Simple Mail Transfer Protocol) is used for sending emails to a mail server.

• POP3 and SMTP settings are required to configure email accounts in Outlook.

• POP3 and SMTP ports are used to establish a connection between Outlook and the mail s...read more
Answered by AI
Add your answer
Q4. General desktop support questions
Add your answer

Q1. What is ssd and its types?
Ans. 
SSD stands for Solid State Drive. It is a type of storage device that uses flash memory to store data.
• SSDs are faster and more reliable than traditional hard disk drives (HDDs).

• There are two main types of SSDs: SATA and NVMe.

• SATA SSDs are more affordable and have slower read/write speeds compared to NVMe SSDs.

• NVMe SSDs are faster and more expensive than SATA SSDs.

• SSDs are commonly used in laptops, desktops, and servers
Answered by AI
Add your answer
Q2. How can troubleshoot the system when system restarting continuously
Ans. 
To troubleshoot a system that is restarting continuously, you can follow these steps:
• Check for hardware issues such as overheating or faulty components

• Verify if any recent software or driver updates have caused the issue

• Examine the system logs for any error messages or patterns

• Test the system in safe mode to determine if a third-party application is causing the problem

• Perform a system restore to a previous stable state

• ...read more
Answered by AI
View 1 more answer
Q3. What is the BIOS? ...
Ans. 
BIOS stands for Basic Input/Output System. It is a firmware that initializes hardware during the boot process.
• BIOS is responsible for performing a Power-On Self Test (POST) to check if all hardware components are functioning properly.

• It also provides a set of low-level routines to control the hardware, such as the keyboard, mouse, and hard drive.

• BIOS settings can be accessed and modified through a setup utility, which ...read more
Answered by AI
Add your answer

Q1. What is DHCP? Ok.....
Ans. 
DHCP stands for Dynamic Host Configuration Protocol. It is a network protocol that automatically assigns IP addresses to devices.
• DHCP is used to simplify network administration by automatically assigning IP addresses to devices.

• It allows devices to join a network and obtain an IP address without manual configuration.

• DHCP servers can also assign other network configuration settings such as subnet mask, default gateway, ...read more
Answered by AI
Add your answer
Q2. What is DNS port?.....
Ans. 
DNS port is a network port used for DNS communication.
• DNS port is usually port 53 for both TCP and UDP protocols.

• It is used for resolving domain names to IP addresses.

• DNS queries and responses are sent over this port.

• Firewalls and routers may block or filter DNS traffic on this port.
Answered by AI
Add your answer

Q1. Details about myself, Basic Communication test
Add your answer

Q1. Basic Technical question about RCM
Add your answer

Q1. Basic Qualifications , Your where abouts and other details
Add your answer

Simple test on aptitude , with a 60 min Timer

Q1. Head HR interview , With Basic Qualifications , and as to why i want to do this job and why do i fit or will help the organisation
Add your answer