Xiaomi Service Center Customer Care Executive Interview Questions and Answers for Freshers

Q1. Tell me about your self
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Q1. Do you know any gds language
Ans. 
Yes, I am familiar with GDS languages such as Amadeus and Sabre.
• I have experience using Amadeus for booking flights and hotels

• I am proficient in using Sabre for managing reservations and ticketing

• I have received training in GDS systems during my previous job
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Q1. Tell me something about your self
Ans. 
I am a dedicated and empathetic customer care executive with excellent communication skills.
• I have 3 years of experience in handling customer queries and resolving issues.

• I am skilled in active listening and problem-solving, ensuring customer satisfaction.

• I have a strong ability to remain calm and composed in stressful situations.

• I am proficient in using customer relationship management (CRM) software.

• I have received p...read more
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Q2. Do you have any serious medical issues ?
Ans. 
NO
• No, I do not have any serious medical issues.

• I am in good health and have no medical conditions that would affect my ability to perform as a Customer Care Executive.

• I prioritize my well-being and take necessary steps to maintain a healthy lifestyle.
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Q1. How do you mesure success at work ?
Ans. 
Success at work can be measured by achieving goals, receiving positive feedback, and personal growth.
• Achieving goals set by the company or team

• Receiving positive feedback from customers or colleagues

• Demonstrating personal growth and improvement

• Meeting or exceeding performance metrics

• Contributing to the overall success of the team or organization
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Q2. How did you hear about this position ?
Ans. 
I heard about this position through a job posting on a popular job search website.
• Job posting on a popular job search website

• Referral from a friend or colleague

• Social media advertisement

• Company's official website
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Q3. What type of work environment do you prefer?
Ans. 
I prefer a collaborative and supportive work environment where teamwork is valued.
• I thrive in an environment where colleagues work together towards a common goal.

• I appreciate a supportive and positive atmosphere where everyone is willing to help each other.

• I enjoy working in a team-oriented environment where ideas are shared and discussed.

• I value open communication and constructive feedback to improve performance.

• I pre...read more
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Q4. Are skills based hiring and reskilling the future of work ?
Ans. 
Yes, skills based hiring and reskilling are the future of work.
• Skills based hiring focuses on hiring candidates based on their specific skills and abilities rather than just their qualifications or experience.

• Reskilling involves providing training and development opportunities to existing employees to acquire new skills and adapt to changing job requirements.

• Both approaches are essential in a rapidly evolving job marke...read more
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Q1. Why do you work here for this company
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Q2. How will you work here
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Q1. Tell me about urself
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Q1. Tell me about yourself.
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Q2. My name is safikul iam student 10th pass i Will give hs now
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Q1. What is your family background?
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Q2. My middle class family is all trustworthy people
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A topic is given to speak to check if you are fluent in English and Hindi.

Q1. Why is you age high 28 years ? And then rejected because of age.
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