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Xiaomi Service Center Customer Care Executive Interview Questions and Answers

Updated 24 Sep 2021

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Customer Care Executive Interview Questions

user image Anonymous

posted on 24 Sep 2021

I applied via Referral and was interviewed in Mar 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Why are you left last job

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in May 2024.

2 Interview Rounds

1

Coding Test Round

Aptitude test, examination that attempts to determine and measure a person's ability to acquire, through future training, some specific set of

2

One-on-one Round (3 Questions)

  • Q1. What is the gud service?
  • Q2. Any gk question
  • Q3. Work place in gud service

Interview Preparation Tips

Interview preparation tips for other job seekers - write a thoughtful cover letter and practice before an interview,
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. About marketing
  • Q2. About credit and debit card
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Approached by Company and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

A topic is given to speak to check if you are fluent in English and Hindi.

3

One-on-one Round (1 Question)

  • Q1. Why is you age high 28 years ? And then rejected because of age.

Interview Preparation Tips

Interview preparation tips for other job seekers - Any fresher or experienced don't visit for the interview there is a gujrati ( Modi andbakt ) hiring officer/ zonal manager named Kunal Shah who makes unnessary comments about age height, social discrimination and many more just visit to have a taste of your self respect. And atlast he says we will call which means you are rejected. He prefers only modi bakts senior board director should terminate this racial profiling person to keep the name clean.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Jan 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Tell me about your self
2

One-on-one Round (1 Question)

  • Q1. Tell me about your self
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 -
Result
 No response

I applied via Walk-in and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Graduation completed or not?
  • Q2. What experience you carry?

Interview Preparation Tips

Interview preparation tips for other job seekers - Please don't go walk in WNS company viman nagar, if your leaving in pune far from the company. They don't hire people who leaves near by moshi, chikhali or bhosari. They have some kilometres of range from there they hire the candidates.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Feb 2024.

1 Interview Round

1

Case Study Round

This article reviews case study methods, also called ‘small-n’, ‘comparative,’ or ‘qualitative’ methods. It outlines within-case methods of analysis, including processing

Interview Preparation Tips

Topics to prepare for Tata Motors Customer Care Executive interview:
  • Computer Skills
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Apr 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. About experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before May 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Experience... qualification...expected salary
  • Q2. Voice test ...and gave me data for calling
  • Q3. Customer query related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence must... postive attitude..

I applied via Naukri.com and was interviewed in Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (4 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your salary expectations?
  • Q3. Why should we hire you?
  • Q4. What are your strengths and weaknesses?

Interview Preparation Tips

Topics to prepare for Paytm Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Work hard. Be kind to everyone one.

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based on 1 Xiaomi Service Center interview
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Low Confidence means the data is based on a small number of responses received from the candidates.
Xiaomi Service Center Customer Care Executive Salary
based on 5 salaries
₹1.8 L/yr - ₹2.2 L/yr
26% less than the average Customer Care Executive Salary in India
View more details

Xiaomi Service Center Customer Care Executive Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

3.6

Skill development

2.7

Work-Life balance

2.7

Salary & Benefits

3.3

Job Security

4.4

Company culture

2.7

Promotions/Appraisal

2.7

Work Satisfaction

Explore 2 Reviews and Ratings
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Customer Care Executive
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₹1.8 L/yr - ₹2.2 L/yr

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