Xiaomi Service Center Customer Care Executive Interview Questions and Answers

Q1. Tell me about yourself
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Q1. What do you do yesterday
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Aptitude questions, listening test, speaking test

Aptitude test, examination that attempts to determine and measure a person's ability to acquire, through future training, some specific set of

Q1. What is the gud service?
Ans. 
Good service is providing efficient and effective assistance to customers to meet their needs and exceed their expectations.
• Prompt and courteous responses to customer inquiries

• Timely resolution of customer issues

• Personalized assistance tailored to individual customer needs

• Going above and beyond to ensure customer satisfaction

• Consistent follow-up to ensure customer needs are met

• Examples: Providing a refund for a dissati...read more
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Q2. Any gk question
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Q3. Work place in gud service
Ans. 
A workplace with good service is essential for customer satisfaction and loyalty.
• Providing prompt and efficient responses to customer inquiries

• Ensuring clear communication and understanding of customer needs

• Going above and beyond to exceed customer expectations

• Training and empowering employees to deliver exceptional service

• Implementing feedback mechanisms to continuously improve service quality
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First round of the interview is assessment round where they gives a topic we have to write a paragraph on that topic

Q1. After completing first round of interview successfully the second round would be face to face where they only check your communication
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Q2. All about your resume and what your answer for previous question
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Q1. About marketing
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Q2. About credit and debit card
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A topic is given to speak to check if you are fluent in English and Hindi.

Q1. Why is you age high 28 years ? And then rejected because of age.
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Q1. Graduation completed or not?
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Q2. What experience you carry?
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This article reviews case study methods, also called ‘small-n’, ‘comparative,’ or ‘qualitative’ methods. It outlines within-case methods of analysis, including processing

Q1. About experience
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