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Xiaomi Service Center Senior Customer Care Officer Interview Questions and Answers

Updated 12 Apr 2021

Xiaomi Service Center Senior Customer Care Officer Interview Experiences

1 interview found

I applied via Company Website and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How Much Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Most Important Experience To Handle Any Customer

Interview questions from similar companies

I applied via Referral and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What is Non-PO?
  • Ans. 

    Non-PO refers to purchases made without a purchase order.

    • Non-PO purchases are made without a formal purchase order.

    • These purchases are typically made for urgent or small items.

    • Non-PO purchases may require additional approval or documentation.

    • Examples of Non-PO purchases include office supplies, travel expenses, and minor repairs.

  • Answered by AI
  • Q2. What does FB03 stand for in SAP?
  • Ans. 

    FB03 is a transaction code in SAP used to display financial accounting documents.

    • FB03 is used to view accounting documents such as invoices, credit memos, and payment receipts.

    • It allows users to search for documents based on various criteria such as document number, posting date, and company code.

    • FB03 also provides options to display document details, line items, and accounting entries.

    • It is commonly used by finance an...

  • Answered by AI
  • Q3. What are the types of Fixed Assets?
  • Ans. 

    Fixed assets can be categorized into tangible and intangible assets.

    • Tangible assets include property, plant, and equipment (PPE), such as buildings, machinery, and vehicles.

    • Intangible assets include patents, copyrights, trademarks, and goodwill.

    • Fixed assets are long-term assets that are not intended for sale and are used in the production of goods or services.

    • Fixed assets are recorded on the balance sheet and are subje...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Read the basics of accounting before going for an interview also refer to other ERPs for which the position is?

Skills evaluated in this interview

I appeared for an interview before Mar 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. All are depend on your all about your self
  • Ans. Its very IMP question on interview Start with your Name Experience (current to last) Education Family Don't take more time it very short and clearly
  • Answered by HEMANT SHUKLA
Round 3 - Aptitude Test 

Use some math

Interview Preparation Tips

Interview preparation tips for other job seekers - Always in formal use short & clear answer, some time interviewers make next question on your current answer show use short answer

Senior Associate Interview Questions & Answers

WNS user image Abinasha Choudhury

posted on 21 Apr 2020

I applied via Walk-in and was interviewed in Oct 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Only questions related to their profile.

Interview Preparation Tips

Interview preparation tips for other job seekers - Go interview with full preparation

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself.
  • Q2. Do you believe in Team Work or Individual work.
  • Q3. Tell me about previous experience & unforgettable movement in previous company .

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive about your previous companies experience.

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be you .
Interview is not that difficult if you're confident...

I applied via Referral and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked my job related which I did my past experience in my cv .

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall it's very good experience which I cleared my interviews and very smooth and clean processes for my joining time.

Interview Questionnaire 

2 Questions

  • Q1. What is GL?
  • Ans. 

    GL stands for General Ledger. It is a record-keeping system that contains all financial transactions of a company.

    • GL is used to track and manage financial transactions such as sales, purchases, and expenses.

    • It helps in creating financial statements like balance sheets and income statements.

    • GL is an important part of accounting and financial management.

    • Examples of GL software include QuickBooks and SAP.

    • GL accounts are c...

  • Answered by AI
  • Q2. What is receivables?
  • Ans. 

    Receivables refer to the money owed to a company by its customers for goods or services provided on credit.

    • Receivables are recorded as assets on a company's balance sheet.

    • They represent the amount of money that a company expects to receive from its customers.

    • Receivables can be short-term or long-term depending on the payment terms agreed upon with the customer.

    • Examples of receivables include outstanding invoices, loans...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work
Very supportive team members and managers.

Skills evaluated in this interview

I applied via Naukri.com and was interviewed in May 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Its totally related to the digital marketing and specifically on paid ads

Interview Preparation Tips

Interview preparation tips for other job seekers - would recommend preparing yourself before going for an interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Why u r looking a job change ??
  • Q2. What is your strength ..?
  • Q3. Readiness For any Location ..?
  • Q4. Why should I hired u...??

Interview Preparation Tips

Interview preparation tips for other job seekers - In interview please show your talent & Confidence very high.

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Xiaomi Service Center Senior Customer Care Officer Salary
based on 4 salaries
₹1.6 L/yr - ₹2.1 L/yr
42% less than the average Senior Customer Care Officer Salary in India
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